Intuitive and easy to use tool

What are the best aspects of this product?

Pardot is intuitive, easy to use software, we successfully implement it to our sales processes. I personally like the tracking, lead scoring and automation features. I like that the sales department has more lead information on their fingertips and the automation features saves lot of time. I also like the integration with SugarCRM and other 3rd party apps.

What aspects are problematic or could work better?

I need mobile app of this product and more reporting capabilities. But on the other side, they constantly improve the software and implement new features. I believe that they are working on mobile version. I like that its team is always open to new suggestions and ideas.

What specific problems in your company were solved by this product?

N/A

Are you a current user of this product?

Yes