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NapoleonCat Review

NapoleonCat
Our score: 8.5 User satisfaction: 100%

What is NapoleonCat?

NapoleonCat is a full suite of social media marketing applications that delivers everything brands, teams, and marketers need to quickly and smoothly communicate and engage with their prospects and customers on various social media platforms, effectively serve them, and perform better than their competitors.

NapoleonCat allows users to track, measure, and analyze how effective their social media marketing initiatives are by providing them with analytics data about any social media profiles or pages. They can turn this data into valuable and actionable insights and improve their social media marketing strategies. They can even leverage NapoleonCat’s social media analytics capability to evaluate and determine whether their competitors’ social media marketing efforts are effective or not.

Communicating with prospects and customers on social media using NapoleonCat is a breeze. This is because all messages, questions, and comments from audiences on social media platforms like Facebook, Instagram, and Twitter are organized in a single inbox. As a result, users can rapidly respond to whatever their prospects or customers are inquiring about as well as moderate social media messages and comments, regardless of whether those messages and comments are sent out publicly or privately.

NapoleonCat also enables users to plan, schedule, and post contents to social media platforms. In fact, the suite permits them to publish the same content to multiple social media profiles all at once. NapoleonCat is built with customizable workflows that users along with their team members and clients can use for reviewing and approving post designs and contents before they are published on social media platforms, giving a room for seamless collaboration and enhancing the decision-making process.

In NapoleonCat, reporting is done automatically. Users can quickly generate reports on various social media profiles and pages, enabling them to gain insights into the effectiveness and performance of every profile or page. They can also customize these reports and specify how often the reports are supposed to be submitted to their managers or clients.

Last but not least, NapoleonCat comes with a mobile app that makes it possible for users to perform communication tasks wherever they are such as responding to prospects or customers’ messages, adding tags to messages, and asking help from their colleagues or external users if they are not sure what information or message they are going to reply to prospects or customers.

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Overview of NapoleonCat Benefits

Comprehensive Social Media Intelligence

NapoleonCat provides companies and social media marketers with comprehensive social media intelligence and insights that enable them to verify if their social media campaigns are producing positive results or not. NapoleonCat allows them to monitor, measure, and analyze how effective and how well a particular social media profile or page is performing, whether this profile or page belongs to them, their business partner, an influencer, or even a competitor.

Consolidates Messages and Comments in a Single Inbox

The social media marketing suite provides a very unique feature that optimizes how users communicate and engage with their prospects and customers distributed across various social media platforms. This feature is called the Social Inbox. So what is this feature all about? This feature actually allows users to access all messages and comments coming from social media audiences from a single centralized inbox. They can take advantage of this feature to respond to prospects and customers’ inquiries faster. Because this inbox consolidates all communications in one place, messages can be easily accessed no matter which social media platform, page, or profile those messages are coming from, be it Facebook, Twitter, or Instagram.

Moderate Social Media Messages And Comments Automatically

Aside from streamlining communications and engagements with social media audiences, the Social Inbox is also very useful when it comes to moderating social media messages and comments. For instance, users can set moderation rules to automate the execution of specific tasks depending on the type and content of the message or comment. These rules instruct NapoleonCat about what it should do with the messages and comments it is receiving, thereby allowing the suite to automatically respond, hide, delete, flag, or route messages.

Apply Tags or Labels to Messages and Users

The Social Inbox, moreover, enables the usage of tags or labels. Tags can be assigned to messages including the persons who sent them out. This makes it easy for users to describe and classify incoming messages or comments especially if they want to analyze these messages or comments in the future. In addition, this tagging feature simplifies how they identify audiences, letting them verify if the person reaching out and engaging with them is an existing customer, a prospect, or just a social media troll.

Enhance Team Moderation

Notes can be added to incoming messages and comments as well, a feature that enhances team moderation. So if multiple persons are in charge of moderating social media messages and comments, they no longer have to exchange messages with each other back and forth just to find out what those messages or comments are all about.

Content Planning, Scheduling, and Posting

NapoleonCat offers features for planning, scheduling, and posting social media contents. It has a built-in calendar where users can visually indicate when their social media contents are supposed to be published and which specific social media platforms they should be posted. If they want to publish the same contents to multiple social media profiles or accounts all at once, that is made possible as well.

Collaborate on Content

Social media content planning can involve different users and stakeholders. The reason for this is very obvious – social media contents should be refined and polished in the best possible way so that they can perform well once they are posted on different social media platforms and drive higher engagements, and that process requires great and creative minds working together as one.  With NapoleonCat, content collaboration can be done seamlessly. Both internal and external users can discuss and brainstorm design ideas and agree on a common content design which they think will attract more audiences and boost better engagements. Users can also set up workflows to automate and accelerate the process of reviewing and approving social media contents before they are published.

Social Media Reporting

When it comes to generating and submitting reports, NapoleonCat makes this task a breeze. Whether users want to create a report for a specific social media profile or page or produce a single report for various profiles or pages, the suite ensures that they are able to come up with whatever type of social media reports they need so they can easily monitor the effectiveness and performance of their marketing efforts. As they create reports, they can also schedule these reports so that they are delivered to the right people at the right time. So, if they want to automatically submit weekly or monthly reports to their managers or clients, they can set that within NapoleonCat. Moreover, the data contained in the reports can be exported as a spreadsheet file in case they want to analyze their social media data using various techniques. They are given the freedom to export all the data sets in the reports or only a part of them.

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Overview of NapoleonCat Features

  • Social Media Engagement
  • Automated Moderation
  • Social Media Publishing & Scheduling
  • Analytics
  • Reporting

NapoleonCat Position In Our Categories

Knowing that businesses have distinct business requirements, it is reasonable they steer clear of picking an all-encompassing, ”best” software product. Having said that, it would be almost impossible to stumble on such application even among well-known software products. The logical thing to do should be to list the various chief functions that require deliberation such as essential features, price terms, skill levels of staff members, business size, etc. After which, you must follow through your research thoroughly. Browse through some NapoleonCat review articles and scrutinize each of the applications in your list in detail. Such detailed product research ensures you keep away from mismatched apps and pay for the one which includes all the aspects your business requires in growing the business.

Position of NapoleonCat in our main categories:

Since each company has specific business requirements, it is sensible for them to desist from looking for a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such a system even among market-leading software applications. The smart thing to do would be to jot down the various vital factors that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some NapoleonCat Social Media Monitoring Software reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive homework can make sure you reject ill-fitting applications and zero in on the system that offers all the features you need for business success.

How Much Does NapoleonCat Cost?

NapoleonCat Pricing Plans:

Free Trial

Standard

Starts at $21/month

Pro

Starts at $42/month

Enterprise

Contact vendor

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What are NapoleonCat pricing details?

NapoleonCat Pricing Plans:

Free Trial

Standard

Starts at $21/month

Pro

Starts at $42/month

Enterprise

Contact vendor

NapoleonCat offers two SMB pricing plans for you to choose from. The pricing of the plans varies depending on the number of social media profiles you wish to manage or monitor and the number of users in your social media team. It also has an enterprise pricing plan dedicated to businesses and teams that need to meet some special social media marketing requirements. Here are the details:

Standard – $27/month (monthly billing) or $252/year (annual billing at $21/month)

Ideal for users that are managing and monitoring small and medium volumes of social media messages and comments.

Pro – $55/month (monthly billing) or $504/year (annual billing at $42/month)

Ideal for users that are managing and monitoring high volumes of social media messages and comments.

Enterprise – custom enterprise pricing

This plan is for businesses that need a special solution for social customer care and analytics.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We are aware that when you make a decision to get a Social Media Monitoring Software it’s vital not only to see how experts rank it in their reviews, but also to discover if the real users and enterprises that use it are indeed content with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and NapoleonCat reviews across a vast array of social media sites. The information is then featured in an easy to understand form showing how many clients had positive and negative experience with NapoleonCat. With that information at hand you will be equipped to make an informed business choice that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Polish

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for NapoleonCat?

NapoleonCat integrates with the following platforms:

  • Facebook
  • Instagram
  • Twitter
  • LinkedIn
  • Messenger
  • Google My Business

NapoleonCat User Reviews

NapoleonCat average rating:

Average score
4.8/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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The most favorable review

Horacio

PROS: I currently working on a limited management group and time was consistently a requirement. NapoleonCat permits me to communicate everything on social media platforms where I can collaborate via a single website to post, address and interact with my supporters on one specific platform. It amazingly helps us to save more time!

CONS: I have not yet seen any significant things that I don't like until this point in time.

Reviewed 4 years ago

Read full review >

The least favorable review

Otha

PROS: The software does have a user-friendly interface and operating system. The key component to let us see every latest conversation and feedback towards promotions. Their support group is likewise remarkable.

CONS: Nothing up until this point. Any time I have an issue, their group rushes to help!

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

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Effective system in handling social networking sites.

Read full review >
Zelda
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.11.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: NapoleonCat has managed to identify our best-performing posts and our viewer expectations. We schedule our posts at the appropriate time through the application, therefore we found good outcomes and probably increased our user commitments.

CONS: I don't see anything negative about this platform and I love using it.

What do you think about this review?

Great Poor

The superb social media marketing tool.

Read full review >
Jacey
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 28.10.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: Through NapoleonCat, we have developed the performance of communication with our clients with advanced management features that enable us to sort out and automatically manage redundant messages and feedback and provide answers immediately. This is suitable for our perspective so we could concentrate on questions that require our help and support.

CONS: We have been using NopoleonCat for several months and we have not yet encountered something negative about it.

What do you think about this review?

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Show More User Reviews (14)

NapoleonCat is an inclusive software for a reasonable price

Read full review >
Shawn
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I truly appreciate the quality of reports that NapoleonCat provides, particularly for Facebook. With both regulate and unregulated accounts, the information has always been comprehensive and viewed in a somewhat attractive format that is conveniently used in reports and analyses.

CONS: I would like to see detailed reports that are accessible for all online media sites!

What do you think about this review?

Great Poor

NapoleonCat is really amazing!

Read full review >
Jaden
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2021 Company Size: 11-50 Employees Industry: N/A

PROS: We were looking for an application that could deal with our social media accounts feedback and we're really happy we discovered Napoleon Cat. User-friendly and IOS application is extraordinary since we can oversee the content immediately. The automation process is now even greater because we can impose standards to enable automation guidelines, helping to make content automation more convenient.

CONS: None. Everything is great with Napoleon Cat.

What do you think about this review?

Great Poor

The Buffer perfect option.

Read full review >
Maynard
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.07.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: NapoleonCat puts everything online media that a SaaS like CloudTalk could actually require. It's highly recommended and the assistance is great. I particularly admire Instagram planning as a rival alternative that doesn't always readily offer it or takes a lot of money. Social inbox to have the option to view replied feedback and messages is likewise a flawless component that impeccably supplements the entire system. In general, it's a great platform!

CONS: I don't see anything negative right now. New features are coming and that is amazing.

What do you think about this review?

Great Poor

It’s convenient to handle all social networking sites Marketing with one spot!

Read full review >
Elody
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 18.06.2021 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: This platform is an overly great item for web-based media management and staff to link all the various data in one location. In case you're in a group you can send everyone in any place being in a similar site with a consistent conversation. It's strongly suggested.

CONS: There's very little to despise about the platform from the staff, and right now I really had no issues, and the support staff has been excessively responsive with responding to questions.

What do you think about this review?

Great Poor

This is one of the great online media devices to oversee everything – I truly preferred It

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Queenie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 02.05.2021 Company Size: 11-50 Employees Industry: Internet

PROS: Complete inbox feature. The best motivation to admire NapoleonCat is because of their productive mailbox that accomplishes such a great deal, for example, dealing with every one of your messages, remarks and it also provides you a digitalization solution to direct new conversations.

CONS: This will be easier if NapoleonCat can provide more specific client segment measurements for our rivals' account on Instagram. Anyway we were advised it's not allowed and accessible with the API so I assume it's only difficult for them to develop it.

What do you think about this review?

Great Poor

Convenient and effective software for managing and evaluating social media accounts

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Jasper
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.04.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: This platform helps us to work with all of our online media profiles from a single dashboard. We've discovered that it's very useful to arrange our content strategy over our social media sites and, in addition, to communicate with online media clients. We absolutely love its social inbox, which can view all the posts, notifications and social client conversations from different software in one location. The auto-moderation option of NapoleonCat is a perfect alternative for distinguishing spam from useful reviews on Facebook and Instagram. It truly accelerates the whole phase of media platforms management and keeps our job essentially simpler.

CONS: Right now it addresses every one of our issues, so we can suggest it for each web-based media administrator and web-based media group.

What do you think about this review?

Great Poor

Across the board spot to screen remarks and notices via online media

Read full review >
Fabiola
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.03.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: I tried various platforms to monitor media platforms posts, however, this software brings it to another dimension, making it easy to look over what people's concerns about regarding my business. The option of software automation is a big help.

CONS: There are times a little sluggish often to deal with new features.

What do you think about this review?

Great Poor

I really used this software.

Read full review >
Sofia
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 29.01.2021 Company Size: 11-50 Employees Industry: Entertainment

PROS: It's very useful. The platform performed as users expects from them, and an incredible answer for overseeing Ad posts comments! I have utilized all the most of it and this software was the one in particular which permitted me to handle feedback and clients over different profiles. You'll certainly need to check this one out! I recently spent a lot of money going through a day utilizing NapoleanCat and this is the only one in particular that could bring up the challenges. I do truly need to stress how customer service is attentive and supportive, so a couple of times I have experienced some issues and they rapidly resolve this one for good. It's really significant on the grounds that when you're publicizing you need to stay aware of negative remarks every time. I really admire how easy it is for users to view a statement out of context, or even view a Facebook page if necessary. Any individual who has attempted to handle feedback via Facebook the administrator will quickly know what a powerful platform it was. I admit that I can't do promotions without this app. There is already extraordinary software to share ideas with a group. I was working with a customer service representative several miles away and we can manage everything utilizing this software.

CONS: There is nothing that I don't like. Whenever I experience a problem they're always helping me resolve it.

What do you think about this review?

Great Poor

Excellent Social Media Management System

Read full review >
Otha
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.10.2020 Company Size: 11-50 Employees Industry: Information Technology & Services

PROS: The software does have a user-friendly interface and operating system. The key component to let us see every latest conversation and feedback towards promotions. Their support group is likewise remarkable.

CONS: Nothing up until this point. Any time I have an issue, their group rushes to help!

What do you think about this review?

Great Poor

A platform for using social networks that performs with quality!

Read full review >
Horacio
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2020 Company Size: 11-50 Employees Industry: Computer Software

PROS: I currently working on a limited management group and time was consistently a requirement. NapoleonCat permits me to communicate everything on social media platforms where I can collaborate via a single website to post, address and interact with my supporters on one specific platform. It amazingly helps us to save more time!

CONS: I have not yet seen any significant things that I don't like until this point in time.

What do you think about this review?

Great Poor

Effective marketing automation Software

Read full review >
Maggie
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.09.2020 Company Size: 11-50 Employees Industry: N/A

PROS: It saves us more time reviewing our web-based media application throughout platforms. The integrations are a blend and matching of information from all of our web-based media channels and enable us to convey the present situation to the entire company without any problems.

CONS: Not all that much. The main weakness we've encountered was the way that recently added records may take as long as twenty-four hours to adjust unexpectedly, so in case you're getting ready for a presentation the following day, you will have big trouble.

What do you think about this review?

Great Poor

Superb social networking sites Software

Read full review >
Laila
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.09.2020 Company Size: 11-50 Employees Industry: Marketing & Advertising

PROS: NapoleonCat lets us handle all our online media channels from a single dashboard. We utilize it to post our insights and updates as well as to design our system with one schedule. We used to like its Social Inbox as we get a ton of the same client requests. Through NapoleonCat's fully automated system, we can automatically respond to those commonly posed inquiries.

CONS: Luckily, we haven't experienced any problems or find something negative about it.

What do you think about this review?

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NapoleonCat user reviews

Effective system in handling social networking sites.

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Zelda
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

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Published on: 08.11.2021 Company Size: 11-50 Employees Industry: Computer Software

The superb social media marketing tool.

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Jacey
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

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Published on: 28.10.2021 Company Size: 11-50 Employees Industry: Computer Software

NapoleonCat is an inclusive software for a reasonable price

Read full review >
Shawn
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 28.09.2021 Company Size: 11-50 Employees Industry: N/A

NapoleonCat is really amazing!

Read full review >
Jaden
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 27.09.2021 Company Size: 11-50 Employees Industry: N/A

The Buffer perfect option.

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Maynard
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

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Published on: 01.07.2021 Company Size: 11-50 Employees Industry: Computer Software
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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