Constant Contact is an all-in-one marketing platform that can help you build your brand, get more leads, and drive more revenue. The software offers plenty of features to help boost your marketing campaigns, from a website builder to social media ads to email marketing automation.
The platform’s main strength is its extensive capabilities in email marketing. It provides over a hundred customizable, mobile-optimized email templates. A drag-and-drop editor ensures easy customization, while integration with platforms such as WordPress, Shopify, Quickbooks, and Salesforce ensures easier implementation and tracking for your email campaigns.
Constant Contact also comes with built-in tools for extending your email marketing efforts to social media. The Constant Contact dashboard provides a centralized platform for scheduling and sharing content on social media as well as engaging in conversations with customers and leads.
Real-time tracking tools and list segmentations make it easier for you to track each marketing campaign’s results and improve future marketing efforts. The platform also offers expert advice and live support so you can make the most of its features for your business.
Show MoreEasier email creation and editing
Constant Contact makes it easier for you to create and edit emails through its built-in drag-and-drop email editor and content blocks. You can choose from over a hundred responsive email templates and an image library that offers hosting of up to 2GB. Smart columns also automatically adjust as you add new images, text, and buttons. These features ensure that even first-time users can create professional-looking, unique emails on Constant Contact.
Automated email marketing campaigns
Through Constant Contact, you can automate emails to new subscribers and set automatic emails based on where contacts click. List segmentation features also ensure that you always send the right message. With features for automating email marketing efforts, Constant Contact allows you to focus on more important aspects of your business.
Hassle-free integration with eCommerce
The platform also helps you use email marketing to boost your online store’s growth. The software can help you find new customers and keep them engaged. You can also promote products and services through targeted emails and landing pages. Integrations with eCommerce platforms like Shopify, WooCommerce, and BigCommerce make it easier for you to streamline marketing efforts for your online shop.
Social media marketing made easy
Constant Contact can also support social marketing campaigns for your business. The platform lets you schedule, share, and monitor content from its dashboard, so you can save time switching between social media sites. You can also respond to messages and comments on social media right from the Constant Contact dashboard.
Robust contact management features
The platform helps you organize your contacts, automatically organizing these into lists for easier segmentation. You can easily add contacts from your website and social media. You can also upload contact lists from third-party software like Outlook, Excel, and Salesforce. Once all your contacts are in the system, you can organize them with tags. The platform also automatically updates duplicates and unsubscribed contacts.
Real-time tracking for emails and ads
Constant Contact generates easy-to-read reports, giving you valuable insights into the performance of your email marketing campaigns and social ads. Click-tracking heat maps give you a more detailed look at how your contacts interact with your emails. The platform also lets you compare the performance of up to 5 email campaigns. Plus, A/B testing capabilities allow you to maximize email open rates.
More interactive marketing campaigns
Constant Contact provides more options to boost your marketing campaigns, including events management, surveys and pools, dynamic sign-up forms, and donations. These features make it easier for you to interact with your target audience and collect actionable feedback from your contacts, increasing overall brand engagement.
24/7 customer support
Constant Contact ensures that you’ll always have the support you need to make your marketing campaigns succeed. Through the platform, you can get advice from marketing experts. If you prefer self-service, the platform also provides a comprehensive KnowledgeBase with step-by-step guides and how-to tutorials. You’ll also get access to a user community of small business owners like yourself.
Show MoreKnowing that businesses have special business-related requirements, it is sensible that they abstain from paying for a one-size-fits-all, “perfect” business program. Needless to say, it would be futile to try to stumble on such application even among branded software products. The rational thing to undertake would be to set down the numerous major functions which merit investigation like important features, price terms, skill levels of staff, organizational size, etc. The second step is, you must perform your research exhaustively. Read these Constant Contact evaluations and look over the other software systems in your shortlist in detail. Such detailed product research ascertains you circumvent unsuitable apps and subscribe to the system which provides all the benefits your business requires for success.
Position of Constant Contact in our main categories:
Constant Contact is one of the top 50 Marketing Software products
Every organization has different wants and needs a system that can be personalized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no software can offer perfect features off-the-shelf. When you search a software system, first be sure what you want it for. Read some Constant Contact Email Marketing Software reviews and ask yourself do you need basic tools or do you want sophisticated functionality? Are there any industry-specific features that you are seeking? Get the answers to these queries to aid your search. There are plenty of aspects that you need to consider and these include your finances, specific business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that offers all that you need to enhance your firm efficiency and productivity.
Constant Contact Pricing Plans:
$20/month
$45/month
Constant Contact Pricing Plans:
Free Trial
$20/month
Email Plus
$45/month
Constant Contact offers 2 pricing plans, with pricing based on the number of contacts:
Email – $20/month
Email Plus – $45/month
We realize that when you decide to buy a Email Marketing Software it’s important not only to learn how experts rank it in their reviews, but also to discover whether the real users and enterprises that bought these solutions are actually happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Constant Contact reviews across a broad array of social media sites. The information is then presented in a simple to digest format revealing how many users had positive and negative experience with Constant Contact. With that information at your disposal you will be prepared to make an informed business decision that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
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Constant Contact offers integrations with over 400 apps, including:
Constant Contact average rating:
Overall impression
Customer Support
Value for Money
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Constant Contact has great support team that is always available for help. My team doesn’t have some special tech skills and they often ask for help, CC team is always responsible and ready to solve the problem. Its templates are easy to navigate and they are customizable, it allows us to create professional-looking emails. We can easily upload list of contacts in order to send it via email. It provides us with real-time data in open rates and clicks. The unsubscribe options are easy to manage.
CONS: We hold four location and the problem is that we can’t schedule more than 2 emails at the same time. The navigation can be complex and it can get fussy and we have to figure out the right place to click. Also, there are some issues when copy/paste text and formatting in the system.
The least favorable review
PROS: I like that it allows me to keep track of those who open the newsletters and interacting with them. I’m able to see how many times the emails were opened and how many times they go directly to trash. Also, I’m able to see when someone is clicking on internal links and what content they interact with and are interested in seeing. I like that I always know what’s interesting for my public.
CONS: I have found out that working from templates can be limited. This is great for those who don’t have design skills but I personally feel that it limits my design ability. Also, sometimes it crashes and I have to constantly save while working with it.
More reviews from 14 actual users:
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Great tool
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With Constant Contact I can easily manage my emails lists and organize them into categories. I can easily manage customer lists thanks to import/export lists features, I like that we can easily import new customers. I like that our emails rarely finish into spam folders. With its customization options I can easily design an email so I can better represent our company’ brand.
CONS: What I don’t like is that the company branding can be found only on premium subscriptions, when working with other mail managing software by purchasing the Premium version we can remove the branding but with this one even with Premium plan still includes the branding. I don’t like that there are limited functionalities for targeted campaigns.
I like working via Constant Contact
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This tool is simple and easy to use, its customer service is one of the best. It stores the templates and you can reuse them for creating new mails. This saves lot of time when it comes to sending out emails. There is even an option to store all the contacts in separate group. I like that we have several database under the same account. I’m able to narrow down the target audience and to eliminate contacts that are unsubscribe. Also, I like the reporting aspect I like that we are able to see those who open the email and those who didn’t and the names that are removed from databases.
CONS: I’d l like to see more features when paying small tier because I have to pay extra for using a feature that I need most. Also, it would be great if the names in the database to be eliminated when bounce occurs, I don’t like that we have to do this by ourselves.
Great tool
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: With Constant Contact I can easily manage my emails lists and organize them into categories. I can easily manage customer lists thanks to import/export lists features, I like that we can easily import new customers. I like that our emails rarely finish into spam folders. With its customization options I can easily design an email so I can better represent our company’ brand.
CONS: What I don’t like is that the company branding can be found only on premium subscriptions, when working with other mail managing software by purchasing the Premium version we can remove the branding but with this one even with Premium plan still includes the branding. I don’t like that there are limited functionalities for targeted campaigns.
It offers great set of templates
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like that it allows me to keep track of those who open the newsletters and interacting with them. I’m able to see how many times the emails were opened and how many times they go directly to trash. Also, I’m able to see when someone is clicking on internal links and what content they interact with and are interested in seeing. I like that I always know what’s interesting for my public.
CONS: I have found out that working from templates can be limited. This is great for those who don’t have design skills but I personally feel that it limits my design ability. Also, sometimes it crashes and I have to constantly save while working with it.
Constant Contact helps us to manage over 200k contacts
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: CC has wonderful email templates, and I love using them. I’m working as marketer and I have to say that Constant Contact meets all my needs to run variety of industries. I like that I can make my own with drag and drop features. I like that we can use some of its features in our mails and on our website.
CONS: Customizing colors can be difficult. For e.g. I tried to put black background on my email and I couldn’t do that.
It offers great set of templates
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like that it allows me to keep track of those who open the newsletters and interacting with them. I’m able to see how many times the emails were opened and how many times they go directly to trash. Also, I’m able to see when someone is clicking on internal links and what content they interact with and are interested in seeing. I like that I always know what’s interesting for my public.
CONS: I have found out that working from templates can be limited. This is great for those who don’t have design skills but I personally feel that it limits my design ability. Also, sometimes it crashes and I have to constantly save while working with it.
I like working via Constant Contact
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This tool is simple and easy to use, its customer service is one of the best. It stores the templates and you can reuse them for creating new mails. This saves lot of time when it comes to sending out emails. There is even an option to store all the contacts in separate group. I like that we have several database under the same account. I’m able to narrow down the target audience and to eliminate contacts that are unsubscribe. Also, I like the reporting aspect I like that we are able to see those who open the email and those who didn’t and the names that are removed from databases.
CONS: I’d l like to see more features when paying small tier because I have to pay extra for using a feature that I need most. Also, it would be great if the names in the database to be eliminated when bounce occurs, I don’t like that we have to do this by ourselves.
Great tool for running our email campaigns
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This is great email-marketing tool, it offers great options for setting up the email campaigns and it provides detailed report of sent emails. It provides me with information on how many mails are being sent, opened/unopened, deliverable. I often re-use the templates for running my email-campaigns and managing the recipients by creating various contact lists. I like that it filters out duplicate contacts.
CONS: I have experienced an issue with delivering email-campaigns. They could improve the interface because it looks bit outdated.
I use Constant Contact on a daily basis
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like how easy and user-friendly this tool is. As someone who works at community college we frequently make emails. It allows me to copy layouts, organize them in folders and uploading them with different lists. I really like its analytics, they are detailed and extremely helpful.
CONS: Sometimes the HTML gets weird and the fonts change randomly, this can be really frustrating. Also I have found out that what looks on the desktop is not the same as on my phone.
Constant Contact helps us to manage over 200k contacts
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: CC has wonderful email templates, and I love using them. I’m working as marketer and I have to say that Constant Contact meets all my needs to run variety of industries. I like that I can make my own with drag and drop features. I like that we can use some of its features in our mails and on our website.
CONS: Customizing colors can be difficult. For e.g. I tried to put black background on my email and I couldn’t do that.
Constant Contact is great tool for small-sized businesses
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Constant Contact has great support team that is always available for help. My team doesn’t have some special tech skills and they often ask for help, CC team is always responsible and ready to solve the problem. Its templates are easy to navigate and they are customizable, it allows us to create professional-looking emails. We can easily upload list of contacts in order to send it via email. It provides us with real-time data in open rates and clicks. The unsubscribe options are easy to manage.
CONS: We hold four location and the problem is that we can’t schedule more than 2 emails at the same time. The navigation can be complex and it can get fussy and we have to figure out the right place to click. Also, there are some issues when copy/paste text and formatting in the system.
Great tool for running our email campaigns
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: This is great email-marketing tool, it offers great options for setting up the email campaigns and it provides detailed report of sent emails. It provides me with information on how many mails are being sent, opened/unopened, deliverable. I often re-use the templates for running my email-campaigns and managing the recipients by creating various contact lists. I like that it filters out duplicate contacts.
CONS: I have experienced an issue with delivering email-campaigns. They could improve the interface because it looks bit outdated.
Constant Contact is great tool for small-sized businesses
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: Constant Contact has great support team that is always available for help. My team doesn’t have some special tech skills and they often ask for help, CC team is always responsible and ready to solve the problem. Its templates are easy to navigate and they are customizable, it allows us to create professional-looking emails. We can easily upload list of contacts in order to send it via email. It provides us with real-time data in open rates and clicks. The unsubscribe options are easy to manage.
CONS: We hold four location and the problem is that we can’t schedule more than 2 emails at the same time. The navigation can be complex and it can get fussy and we have to figure out the right place to click. Also, there are some issues when copy/paste text and formatting in the system.
I use Constant Contact on a daily basis
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
PROS: I like how easy and user-friendly this tool is. As someone who works at community college we frequently make emails. It allows me to copy layouts, organize them in folders and uploading them with different lists. I really like its analytics, they are detailed and extremely helpful.
CONS: Sometimes the HTML gets weird and the fonts change randomly, this can be really frustrating. Also I have found out that what looks on the desktop is not the same as on my phone.
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Great tool
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
I like working via Constant Contact
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Great tool
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
It offers great set of templates
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Constant Contact helps us to manage over 200k contacts
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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