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Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
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Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Returnable Yes
Resolutions Eligible for refund or replacement
Return Window 30 days from delivery
Refund Timelines Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here.

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Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Compatible with Windows 11, 10, 8.x, 7, Classic Bluetooth, Gamepad, and Stereo Headset Compatible)

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Amazon's Choice in Bluetooth Network Adapters by Plugable

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Purchase options and add-ons

Brand Plugable
Hardware Interface USB 2.0 Type A
Compatible Devices Desktop
Product Dimensions 0.7"L x 0.5"W x 0.25"H
Data Transfer Rate 3 Megabits Per Second
Item Weight 0.1 Ounces
UPC 649241921943
Global Trade Identification Number 00649241921943
Manufacturer Plugable

About this item

  • Start using Bluetooth - Adds Bluetooth to your Windows 11, 10, 8, and 7 PC that doesn't already have it.
  • Connect your Devices - Supports wireless Bluetooth headphones, speakers, headsets, keyboards, mice, phones, and more!
  • Tiny Design - This mini USB dongle can stay plugged in while you are on the move. This adapter is intended only for computers that do not already have built-in Bluetooth.
  • Compatibility - Not usable in car stereos, TVs, or Mac computers. Not recommended for employer-provided computers. Does not add Bluetooth 4.0 support to Windows 7. Special drivers (provided) are needed in Windows 7 for Bose QC35 and some other recent devices
  • 2-Year Coverage, Lifetime Support - Every Plugable product, including this USB Bluetooth adapter, is covered against defects for 2 years and comes with lifetime support. If you ever have questions, contact our North American-based team - even before purchase

Additional Details

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This item: Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Compatible with Windows 11, 10, 8.x, 7, Classic Bluetooth, Gamepad, and Stereo Headset Compatible)
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Product Description

Designed for input devices, smart devices, wireless audio, and gamepads

Add Bluetooth Connectivity to Your PC

The Plugable Bluetooth adapter adds the ability to connect Bluetooth devices to Windows PCs. This dual-mode adapter connects devices using Bluetooth Classic or Bluetooth Low Energy*. Works with 32-bit and 64-bit editions of Windows 7*, 8.x, 10, and 11.

Connect

Connect devices featuring Bluetooth technology that can be connected to your computer through the Plugable Bluetooth adapter include wireless Bluetooth headphones, Bluetooth speakers, Bluetooth mice, Bluetooth keyboards, Bluetooth game controllers, and much more. (See compatibility notes for details)

Range

As a certified Bluetooth Class 2 device, the Plugable Bluetooth adapter has been validated by the Bluetooth Special Interest Group (Bluetooth SIG) to connect up to 32 feet (10 meters) away.

Compact and Sturdy

The adapter's compact size and revised plastic casing means you can leave it in your laptop when you are on the go.

Bluetooth Profile Support

The Plugable Bluetooth 4.0 adapter supports the following Bluetooth profiles (profile version varies):

  • Windows Vista and 7—Bluetooth Core Spec Version 4.0 (No support for Bluetooth Low Energy) WIDCOMM software provides support for:
    • Bluetooth Classic Profiles — A2DP, AVCTP, AVDTP, AVRCP, BIP, BNEP, BPP, DUN, DID, FTP, GAVDP, HCRP, HFP, HID, HSP, MAP, OPP, PAN, PBAP, RFCOMM, SPP, SDAP, VDP
  • Windows 8, 8.1, 10, and 11—Bluetooth Core Spec Version 4.0, Windows 10 and 11's built-in Bluetooth stack, provides support for:
    • Bluetooth Classic Profiles — A2DP, AVRCP, DUN, DI/DID, HCRP, HFP, HID, OPP, PAN, SPP (limited****, see compatibility notes for details)
    • Bluetooth Low Energy Profiles (most via RFCOMM) — Battery, Blood Pressure, HID over GATT, GATT (GATT Server requires Windows 10 Creators Update or 11), Heart Rate, Health Thermometer, Running Speed and Cadence, Scan Parameters.

Getting The Best Range

Sources of radio interference, and how to get the best range from the Plugable Bluetooth adapter

Bluetooth is designed to be an energy-efficient wireless connection. As such, it is more susceptible to wireless interference than technologies like WiFi.

Under ideal conditions, the Plugable Bluetooth adapter is rated to connect to devices up to 32 feet (10 meters) away. However, there are many factors that can reduce this range and cause issues like audio delays, skips, and cutouts.

For the best possible experience, ensure that:

  • The adapter is in a USB 2.0 port
  • The adapter is plugged into the front or side of your PC
  • There are no objects that break line-of-sight between the adapter and your devices. Including the computer itself

FAQ

Q: If USB 3.0 is newer and faster, why does Plugable recommend using a USB 2.0 port instead of a USB 3.0 port with the adapter?

A: While USB 3.x and 4 can provide higher throughput than USB 2.0. However, there is an unintended radio interference issue in the design of USB 3.0 that causes radio frequency interference in the 2.4GHz to 2.5GHz range, which is the same radio spectrum used by Bluetooth and Wi-Fi—Intel has published a whitepaper about this. While this interference can be reduced through heavy shielding, it cannot be entirely avoided. USB 2.0 does not have this issue, but it is also important to use a USB 2.0 port that is not in very close proximity to an in-use USB 3.0 port as well. Also, the adapter itself is USB 2.0, there is no possible performance advantage to using USB 3.0. All USB Bluetooth adapters are susceptible to this issue.

Q: Why shouldn't I plug the adapter in at the back of my computer? I don't really have any ports on the front, so what am I supposed to do?

A: Components inside a tower-style computer case are largely exposed inside the computer's case, and there is very little shielding to reduce radio interference that they produce. This is particularly true at the rear input/output panel of a PC. This is often why cables that are designed to plug in to the back of a computer will have a ferrite bead attached to them, to reduce radio interference. If you don't have a port available elsewhere on your PC, consider using a USB 2.0 hub to get more ports that are located away from the back of your PC, or a USB 2.0 extension cable.

Q: I'm not getting the range that I want with my devices even though I've made sure to avoid radio interference sources and have no obstructions blocking line-of-sight. What should I do?

A: Plugable can provide further assistance with these issues.

Q: I want to use this at work, or a computer provided by my employer. Will I need the help of our IT staff to get it working?

A: Yes, this is very likely. Many office environments use what is called a Windows domain environment that can interfere with the driver install. It is recommended to install the drivers using the domain's default 'Administrator' account to avoid install problems. Due to these issues, we don't recommend using the adapter on employer-provided computers.

Q: Can I use this together with my Windows computer's built-in adapter?

A: No. Windows can only support one Bluetooth adapter at a time. Also if you have ever used another adapter on the computer at all, drivers for it must be removed before plugging in this adapter. Any internal adapters must be disabled. Plugable can help with this.

Q: Does this work with the Xbox Wireless Controllers that feature Bluetooth?

A: Yes! The Plugable Bluetooth adapter works great with Bluetooth-capable Xbox Wireless Controllers on up-to-date Windows 10 and 11 installs, and other standards-compliant Bluetooth controllers. Be sure to check Microsoft's support documentation to verify that your controller model is Bluetooth-capable. Microsoft only recommends using one controller via Bluetooth. If you encounter input lag, please see the other notes regarding range issues as these apply to input delays as well.

Q: Will this work with my TV, home theater equipment, set-top-box, or my car stereo system?

A: No, this device will only work when plugged into supported Windows computers. Even though TVs, home theater equipment, and stereos have USB ports, they don't have the necessary drivers to support this adapter. If your equipment takes a similar-looking Bluetooth dongle, you'll have to buy that exact adapter from the device maker.

Q: Will this work with Mac OS X/macOS systems or Apple Bluetooth peripherals?

A: All recent Mac computers are designed to work with their built-in adapters, and won't work with this one. Since Apple uses non-standard Bluetooth protocols, not all features of Apple devices will work when connected through our adapter, when the adapter is used with a compatible host. Most issues with Apple products occur on Linux systems. Most Apple devices work OK on Windows PCs.

Q: Will this work with PlayStation controllers, headsets, or other PlayStation products?

A: All PlayStation-branded devices use a non-standard Bluetooth implementation that requires third-party software to work. Controllers will work well when following our online guides, but Sony’s PlayStation-branded headsets, and other non-controller products won’t work.

Q: Will this work with Wii Remotes, Joy-Cons, or Switch Pro Controllers?

A: They can work through the use of additional third-party software (not included) by following our online guides. Joy-Cons will not operate as a pair without third-party software. Wii remotes

Q: Are there any special compatibility concerns with Bose, Beats, or other headphones and speakers?

A: Newer Bose audio devices may have pairing issues in Windows 7 or below due to their Bluetooth implementation. We have drivers for Windows 7 available for download to resolve this. Beats audio devices may require a driver update in Windows 8 and above which are also available for download from Plugable. Since some newer audio devices appear as a Bluetooth Classic and a Bluetooth Low Energy device, pairing to the correct Bluetooth channel on these devices for them to work can be unintuitive. Plugable can help.

Q: Newer devices have Bluetooth versions above 4.0. What is the advantage/disadvantage of using this Bluetooth 4.0 adapter to add Bluetooth support to a PC?

A: Bluetooth is designed for forwards and backwards compatibility. Most devices will work quite well with a Bluetooth 4.0 adapter, but may have some minor limitations. Bluetooth 5 (5.0) introduced some optional enhancements to how Bluetooth operates—for example, a device maker can selectively choose to enhance the range, data transfer speed, power consumption, or the size of basic messages, but these enhancements cannot all be applied simultaneously. Bluetooth 5.2 introduces Bluetooth Low Energy Audio, which can extend battery life for headphones that have this feature when using a Bluetooth 5.2 host (no USB Bluetooth 5.2 adapters are currently available as of April 2021, and Windows doesn’t support this yet.)

An advantage to using Bluetooth 4.0 at this point, is that it is a mature implementation of Bluetooth, and is quite stable and well understood. As an example, this adapter is one of the only USB adapters that you'll find on Microsoft's list of Bluetooth adapters suggested for Windows Mixed Reality.

Bluetooth compatibility table

Compatibility Notes

Many devices require support for multiple profiles to fully pair and function. Software issues are the responsibility of:

  • Windows Vista, 7, and 8.x—Broadcom for WIDCOMM software
  • Windows 10 and 11—Microsoft for the Windows Bluetooth stack
  • Linux—Open source projects such as the Linux Kernel, BlueZ, and Pulseaudio. Due to continued issues with the BlueZ project, we do not consider Linux to be supported at this time

* Bluetooth Low Energy requires Windows 8 or higher. Windows 7 does not support Bluetooth Low Energy. Some headphones and speakers with Bluetooth Low Energy (Bluetooth 4.0 or above) may require using driver version 6.5.0.2000 which is available for download but is not included on the CD.

** Only connects mice and keyboards with Bluetooth as the wireless connection method. Mice and keyboards that include their own wireless adapter typically use a proprietary wireless connection that isn't compatible with Bluetooth. Additionally, newer Bluetooth mice and keyboards may require Windows 8 or later due to the lack of Bluetooth Low Energy support in Windows 7. Check compatibility details for your mouse or keyboard before purchase.

*** Connecting Bluetooth-enabled Xbox Wireless Controllers requires an up-to-date Windows 10 or 11 installation. Most other controllers require third-party software (not included), such as Steam, to work well with games installed on Windows. Using Steam is recommended for connecting a wide variety of controllers including PlayStation (Sixaxis, DualShock 3, DualShock 4, and DualSense), Nintendo (Wii Remote, Switch Pro Controller, Joy-Con), and 8BitDo controllers. Not recommended for use with the Steam Controller. PlayStation controllers require a USB cable for the pairing process. Plugable offers additional documentation for controller connectivity.

**** Windows Serial Port Profile (SPP) support is mostly available for devices rather than developers in Windows 8 and above. Microsoft recommends using RFCOMM instead of SPP in recent Windows versions.

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Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Compatible with Windows 11, 10, 8.x, 7, Classic Bluetooth, Gamepad, and Stereo Headset Compatible)
Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Compatible with Windows 11, 10, 8.x, 7, Classic Bluetooth, Gamepad, and Stereo Headset Compatible)
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Price-36% $15.95
List:$24.99
$12.95-15% $10.99
List:$12.99
-33% $19.99
List:$29.99
$11.99$9.99
Delivery
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Get it as soon as Tuesday, Jul 30
Customer Ratings
Sound quality
4.2
4.2
4.5
4.2
4.1
Bluetooth connectivity
4.2
4.0
4.4
4.2
4.1
Tech Support
4.0
4.3
4.0
3.7
Sold By
Plugable Technologies
Plugable Technologies
Keebox LA
LEFUQ
Edimax Computer
EVEO
data transfer rate
3 megabits per second
5 gigabits per second
100 megabits per second
3 megabits per second
3 megabits per second
3 megabits per second
data link protocol
Bluetooth
Bluetooth
USB
Bluetooth
Bluetooth
Bluetooth, Firmware Version: LMP 9.25805
hardware interface
usb2.0 a
bluetooth 5
usb
usb, bluetooth
bluetooth
bluetooth 5, bluetooth 5, bluetooth 5, bluetooth 5, bluetooth 5, bluetooth 5, bluetooth 5
operating system
Windows 10, 8.x, and 7
Windows
Windows,Windows Os
Linux
Windows 10/11 Plug-n-Play, Windows 8; Linux/ Mint 21 Plug-n-Play
Windows 10, Windows 11

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    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here. [PDF ]

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    Plugable USB Bluetooth 4.0 Low Energy Micro Adapter (Compatible with Windows 11, 10, 8.x, 7, Classic Bluetooth, Gamepad, and Stereo Headset Compatible)


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    Customer reviews

    4.4 out of 5 stars
    4.4 out of 5
    11,509 global ratings

    Customers say

    Customers like the performance, ease of setup, and bluetooth connectivity of the adapter. For example, they mention it works well, it connects to every Bluetooth device easily, and it's value for money. That said some complain about the quality, and connectivity.

    AI-generated from the text of customer reviews

    3,121 customers mention "Performance"2,591 positive530 negative

    Customers like the performance of the network interface controller adapter. For example, they mention it works well when metal is not in the way, it works immediately after the install, and it runs everything they want it to. Some say the Bluetooth works perfectly and there are no dropouts or lagging. Overall, most are happy with the performance and recommend it to others.

    "...I also found that Plugable has an excellent and scarily powerful debugging program for examining your system for leftover BT drivers and software..." Read more

    "Simply put this device works great. It's Plug and Play, meaning you just plug it in and windows update provides the driver software...." Read more

    "...No lag whatsoever on the mouse. I now have bluetooth working perfectly, no dropouts or lagging from either the keyboard or mouse...." Read more

    "...ORIGINAL REVIEW:Unreliable connection. Works flawlessly occasionally, but multiple models/brands of wireless headphones have exactly the same..." Read more

    996 customers mention "Ease of setup"947 positive49 negative

    Customers find the network interface controller adapter easy to setup and use. They say the instructions are clear and the device installs automatically. Some customers mention that the adapter comes with a little software that allows them to use their phone remotely.

    "...The Logitech installations are very user-friendly and pretty much do all the work and thinking for the user...." Read more

    "Simply put this device works great. It's Plug and Play, meaning you just plug it in and windows update provides the driver software...." Read more

    "...PROS- Extremely quick and easy install of the adapter in Windows 10- Decent range as long as you follow manufacture instructions-..." Read more

    "...was on... Plugging it in was simple enough and it did indeed install automatically and nearly instantly... after that, however, I spent a couple of..." Read more

    591 customers mention "Bluetooth connectivity"428 positive163 negative

    Customers like the bluetooth connectivity of the adapter. They say it connects to every Bluetooth device much faster than they're used to, and it works easily with their desktop PC. It also paired to two other Bluetooth earpieces. Customers are happy with the adaptor's performance, saying their Bluetooth issue is gone. They are able to use various Bluetooth peripherals to their computer with no issues, and can see what Bluetooth devices are connected and easily add/pair new devices.

    "...I also found that Plugable has an excellent and scarily powerful debugging program for examining your system for leftover BT drivers and software..." Read more

    "...The Bluetooth connection is good for this Bluetooth 4.0 I can get some headphones to stay connected through several walls, and if anything does get..." Read more

    "...So for me, I believe the bluetooth stack was damaged and that was the culprit causing issues with pairing and connecting my devices...." Read more

    "...Very good adapter. Highly recommended. I've tried many imported knockoffs, mostly BT 2.0, and this is by far the easiest and most complete install...." Read more

    440 customers mention "Value"379 positive61 negative

    Customers like the value of the adapter. They say it's a good buy, and a low cost way to add Bluetooth to your machine.

    "...The product works great, it's affordable, and if you run into any problems, I believe their tech support can fix them...." Read more

    "...GREAT device at a very inexpensive price!!" Read more

    "...So the bottom line on this speaker is, it's a good little speaker for the money. The sound is good. The battery life is good...." Read more

    "...So the Plugable USB Bluetooth adapter is cheaper than the Dish version, the shipping is MUCH less (assuming Prime customer), and it's still Broadcom..." Read more

    331 customers mention "Compatibility"246 positive85 negative

    Customers like the compatibility of the network interface controller adapter. They say it works with all their devices, it instantly recognizes other computers, printers, phones, and other devices. Some mention that it works without any drivers to install and that it recognizes nearby Bluetooth devices.

    "...Installation was super easy in Windows 10 and it immediately recognized the adapter...." Read more

    "...is small, very compact so it doesn't get in your way and can plug in multiple usb's (if they sit one on top of the other like mine)...." Read more

    "...If so, this adapter lets multiple devices be paired. Do you want to place this in a hidden area?..." Read more

    "...It's possible that it's incompatible with some headphones...." Read more

    705 customers mention "Connectivity"353 positive352 negative

    Customers have mixed opinions about the connectivity of the adapter. Some say it connects smoothly and consistently, while others say it loses connectivity constantly and randomly.

    "...several walls, and if anything does get disconnected it has no problem auto-reconnecting...." Read more

    "...to 2-Stars as the Plugable BT 4.0 LE device loses connectivity constantly to my mouse, which worked very reliably with an old IoGear BT 2.0 USB..." Read more

    "...It pairs with all my BT devices easily, and holds the connections quite reliably...." Read more

    "...I did have an issue with pairing my devices, but as I will explain, it turned out to be more of a Windows issue and not the fault of the..." Read more

    357 customers mention "Range"151 positive206 negative

    Customers are mixed about the range of the network interface controller adapter. Some mention it has good range, while others say it's very weak and goes out of range when they go down the hall. The signal becomes totally unreliable and breaks up badly.

    "...is normal, except for the occasional weird bug where it comes out VERY low quality. This device is an enigma...." Read more

    "...Pros-It just works-Good range-Stable Connection..." Read more

    "...First and foremost, my main problem was a strange combination of poor range and backward compatibility... I have usb 3.0... I have tons of usb slots..." Read more

    "...Extremely quick and easy install of the adapter in Windows 10- Decent range as long as you follow manufacture instructions-..." Read more

    594 customers mention "Quality"172 positive422 negative

    Customers are not satisfied with the quality of the network interface controller adapter. They mention that it failed for them so quickly, it was not very good, and it got stuck because of poor manufacturing. Some say that the music started to break up as they walked around, and Windows 10 would crash and give them a blue screen of death. Some customers also say that there are known issues with conflicts.

    "...The problem is on the dongle. When the Bluetooth connection works (which is maybe half the time?)..." Read more

    "...Well this damn thing worked.. failed on one device driver but I have no clue what it is not care cause now I have sound thru my headphones ...." Read more

    "...UPDATE: Quit working in less than a year with no apparent damage --> JunkWorks great... once you get it working!..." Read more

    "...headset or the connectivity or sound generation of this adapter is not very good...." Read more

    Time will tell
    5 out of 5 stars
    Time will tell
    If you follow the instructions explicitly you will have no problems. You will need to forget/remove any blue tooth devices from your pc. Basically you will be replacing the blue tooth drivers existing on your pc with this device's drivers to make this device work. I was able to successfully stream the audio signal from a training seminar to my Voyager Legend Bluetooth ONE EAR head set, normally used for a cell phone. The Plantronics has the ability to switch to a cell call then back to the pc. This particular head set has the ability to stream audio. For some it may be easier to just get the blue tooth adapter for the Plantronics Voyager Legend, but the price for that device is about $16 more and to the best of my knowledge it can not be used for other blue tooth devices, so you have more flexibility with the Plugable if you wanted to add i.e., bluetooth stereo headphones or speakers and according to other reviewers a blue tooth keyboard.Here is the way to do it (THIS WAS AN EMAIL SENT TO ME BY PLUGABLE)Thanks for choosing our new Plugable USB Bluetooth 4.0 Low Energy Micro Adapter! Once the adapter arrives and and you are ready to plug it in, please check our latest driver information, available here http://plugable.com/products/usb-bt4leIn Windows, please be sure that you uninstall any previous Bluetooth adapter software/drivers as this can create a conflict with your new Plugable Bluetooth adapter.Having troubles connecting your audio device? Check out our instructions for connecting a wide range of headsets, headphones and speakers . If you are using the adapter with the Raspberry Pi, please note that the Pi is originally meant as an educational tool, and Bluetooth setup and configuration varies for each software version, but Bluetooth works on all Raspbian versions once it is correctly configured. We can help with this. Bluetooth is complex, and we are always ready to help resolve any issues that arise. Any questions or problems? We're on your side and happy to help.Admittedly the driver install is a bit tricky, Just remember you will have to reboot the pc after the device's drivers are installed and leave this device installed in the pc before the reboot. If after using this device, you remove it from the pc you will probably have to reboot the pc with this device installed in the pc because re-inserting it will not cause the device to start working again: that is at least what happened to me.There may be times when you will want to remove it if you are moving or packing up your pc, It protrudes a little over a 1/4 of an inchfrom the pc and may be susceptible to breakage. See pictureI wrote this review primarily because what I have stated above I did not know and would have purchased this device more readily. Hopefully others who are considering buy this device will now be better informed.
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    Top reviews from the United States

    Reviewed in the United States on April 8, 2017
    Further Update, 5/16/17: Upgrading to FIVE STARS after discovering following. When I lose BT connectivity to my BT 2.0 mouse, I have found the best way to quickly reactivate my mouse is to go to the Settings/Action Center icon in the Win10 SysTray and click on the CONNECT icon(and if necessary, the "Find Other Types of Devices link). I also found that Plugable has an excellent and scarily powerful debugging program for examining your system for leftover BT drivers and software that might be causing your system problems. After you run the program, you will get a number of .CSV files (comma separated values) with info on devices and software on your computer that you can load into a spreadsheet like Excel or Google Sheets to more easily find items that might interfer with your Plugable adapter. Excellent instructions on how to remove problem items. I found left over Lumia phone BT software that I didn't realize I'd installed on my computer in the past. The Plug Debug software helped me reduce but not eliminate the BT connectivity loss. The Action Center CONNECT trick finally makes the device workable. Microsoft and Plugable need to make things work much "more better....." http://plugable.com/products/usb-bt4le/help/using-plugdebug-to-troubleshoot-usb-bt4le-bluetooth-adapter-issues/

    Originally gave product 4-Stars, am downgrading to 2-Stars as the Plugable BT 4.0 LE device loses connectivity constantly to my mouse, which worked very reliably with an old IoGear BT 2.0 USB adapter. Plugable really needs to update the driver to work better with classic BT 2.0 devices.

    Hard to tell if the problem is the Pluggable USB Bluetooth adapter or Microsoft's Windows 10 Creator Update edition The product out of the box appears to work great with an old Logitech V470 BT 2.0 mouse The problem is that several times a day, BT connectivity just goes away. Turning BT off and on again does not restore it. Only a reboot does. Then again BT works great until the next connectivity loss The instructions that come with the device say it is just Plug N' Play with Windows 10. Only be sure to remove any previous BT software, of which I have none (in Device Manager only the Logitech mouse, the Pluggable device, Device Identification, and Microsoft Services show). The previous BT adapter and the Logitech mouse were both used as Plug N' Play devices with no management software or drivers others than those provided by Windows installed for either. But whatever the actually origin of the problem is, I fault Pluggable for leaving the user holding the bag. I've never had a Logitech BT device that tells me that I as a user must become a "geek" to use their device. The Logitech installations are very user-friendly and pretty much do all the work and thinking for the user. Pluggable should do the same.

    Update(4/9/17). Reinstalling the driver in Device Manager on my Win10 computer also fixes lost connectivity, at least temporarily. Find the Broadcomm BCM20702 Bluetooth 4.0 USB Device under Bluetooth. Mouse right click, Pick Update Driver, then Browse My Computer, then Let Me Pick From a List of Available Drivers, then Broadcomm BCM20702 Bluetooth 4.0 USB Device. It may take one or two minutes to reinstall the driver. After that I regained connectivity without having to reboot.
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    Reviewed in the United States on January 14, 2020
    Simply put this device works great. It's Plug and Play, meaning you just plug it in and windows update provides the driver software. The Bluetooth connection is good for this Bluetooth 4.0 I can get some headphones to stay connected through several walls, and if anything does get disconnected it has no problem auto-reconnecting. Works great with newer Bluetooth 5.0 headphones too!

    The best part about this product so far has been the tech support. I bought this product about 4 years ago and had no issues, until a few months ago. Turns out it wasn't the this product, but some things I changed with the drivers. I am pretty tech savvy and did everything I could to fix the issue, but I couldn't figure it out. I reached out to Plugable, they ask for details and a debug report (which they show you how to do), then reply with detailed instructions specifically tailored to your specific issue. I was honestly blown away with the level of tech support they offer. Even their website is filled with information to help troubleshoot, down to specific brands and models of Bluetooth devices you might be using. The instructions tech support provided me fixed all my problems, even ones that weren't in my original request. They are also very clear instructions that even someone who has no tech knowledge or experience could do.

    The product works great, it's affordable, and if you run into any problems, I believe their tech support can fix them. With out a doubt the best tech support I've seen, and I've done tech support as a career for years.

    Pros
    -It just works
    -Good range
    -Stable Connection
    -the best tech support I've ever seen, even 4 years after the original purchase date.
    -affordable

    Cons
    -I would buy a USB extension to keep the device away from any metal for the best connection and stability. I went a little extra and got a 6 foot cable so I could hang the adapter a foot from my ceiling. Not necessary but, all BT devices work best with direct line of sight.
    -Works best with USB 2.0 ports. Not much of a con because if your device only has USB C or USB 3.0 ports then it likely already has Bluetooth, but if you need a BT adapter, it still works best in a USB 2.0 port.

    Top reviews from other countries

    IlClienteAmazon
    5.0 out of 5 stars GRAZIE PLUGABLE!
    Reviewed in Italy on December 26, 2020
    Risparmiatevi un mal di testa. Se cercate un dongle bluetooth senza dover essere "forzati" ad un pcie che comprende anche wifi, optate per questa marca. Davvero. Penso di aver provato qualcosa come 5 dongle diversi. Va bene tutto, interferenze, quello che volete. Ma io non ho avuto NESSUN problema con questo dongle. Gli altri non appena connettevo piu di un dispositivo (e alcuni erano anche protocollo 5.0), dopo qualche oretta cominciavano a dare problemi. E allora li comincia il: stacca-riattacca-riavvia-reinstalla i drivers-eccetera.

    Seriamente, è una di quelle sciocchezze che a furia di perderci tempo, ti rovina le giornate e di conseguenza la produttività a l'umore.
    Ottimo il servizio clienti e anche le accortezze sull'usare porte usb 2.0 invece che 3.0 per evitare interferenze. Si percepisce quanto sia importante ricevere un feedback positivo per plugable sull'utilizzo piuttosto che vendere il prodotto e basta come altri competitor. Assolutamente consigliato.
    Cid Santos
    5.0 out of 5 stars Justo lo que necesitaba
    Reviewed in Mexico on June 18, 2019
    La experiencia con este adaptador hasta el momento es buena. Conecte unos audífonos inalámbricos, anteriormente los conectaba con cable, ahora puedo trabajar con libertad.
    Conecte un mando de ps4 y no hay un delay que afecte la experiencia.
    Transferencia de archivos desde un celular y desde una laptop funcionó perfecto.
    Ahora lo malo: El rango de alcance es inferior a los 2 mts sí estas cómodo con ese rango y tu equipo está cerca de tu área de trabajo es ideal.
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    Cid Santos
    5.0 out of 5 stars Justo lo que necesitaba
    Reviewed in Mexico on June 18, 2019
    La experiencia con este adaptador hasta el momento es buena. Conecte unos audífonos inalámbricos, anteriormente los conectaba con cable, ahora puedo trabajar con libertad.
    Conecte un mando de ps4 y no hay un delay que afecte la experiencia.
    Transferencia de archivos desde un celular y desde una laptop funcionó perfecto.
    Ahora lo malo: El rango de alcance es inferior a los 2 mts sí estas cómodo con ese rango y tu equipo está cerca de tu área de trabajo es ideal.
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    Bonson
    5.0 out of 5 stars Good product
    Reviewed in India on May 1, 2020
    Good product. Plug and play for Linux devices
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    Client Amazon
    5.0 out of 5 stars Parfait pour Linux
    Reviewed in France on February 6, 2020
    Sur un PC avec Linux Ubuntu 19.10 on a juste à brancher le dongle Bluetooth, démarrer le PC et il est fonctionnel immédiatement, sans aucune installation de pilote. On ne peut pas faire plus simple.

    Par contre attention j'ai été victime d'un bug étrange. Si je connecte mon casque Bluetooth sur mon PC alors j'ai constaté que parfois, toutes les lectures Multimédia se bloquent. Donc concrètement, plus moyen de lire une vidéo ni d'écouter de la musique. Et c'est la même chose sur internet car la lecture des vidéos sur You Tube ne se lancent plus, et idem pour de la musique en streaming.
    Après une recherche sur internet, c'est un bug connu qui affecte aussi bien Linux que Windows. Donc ce dongle Bluetooth en particulier n'est pas responsable puisque le même blocage peut se produire avec un autre matériel.
    Une solution qui fonctionne chez moi : désactiver le Bluetooth sur le PC, puis le réactiver, et enfin reconnecter le casque. Et normalement la lecture du média audio ou vidéo va repartir.

    Dernière remarque : sur mon PC en W10 version 1909, ce dongle n'est pas Plug and Play contrairement à Linux. Donc j'ai été obligé d'aller télécharger le pilote sur le site de Plugable et de l'installer. C'est un peu décevant, d'autres dongle font mieux sur cet OS...
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    Yoda2003
    5.0 out of 5 stars Absolut zuverlässiger USB-Bluetooth-Adapter
    Reviewed in Germany on July 18, 2018
    Mein Computer hat von Haus aus kein Bluetooth, dennnoch wollte ich sowohl Bluetooth-Kopfhörer als auch eine -Soundbar nutzen können. Dieser Adapter eignet sich dafür hervorragend! Günstig, äußerst klein und macht seinen Job hervorragend. Installation war Plug n Play (unter Windows 10). Seit über einem Jahr verrichtet der Adapter nun seinen Dienst (beinahe täglich) absolut zuverlässig. Entgegen einiger Rezensionen kann ich die Reichweite nur ausdrücklich loben. Selbst in der Küche (zwei Räume weiter) kann ich problemlos Musik hören - ohne Einschränkungen. Und da sind ein paar Wände dazwischen!

    Ähnlich wie bei W-LAN-Adaptern kann es natürlich Probleme bereiten, wenn man den USB-Stick direkt ins Gehäuse hinten einsteckt. Je nachdem wie viel Störquellen in unmittelbarer Nähe sind, kann es zu deutlichen Einschränkungen kommen. Wer den Adapter in einen USB-Hub, Tastatur / Bildschirm etc. einsteckt sollte deutlich weniger Probleme haben. Ich hatte nie Verbindungsabbrüche oder ähnliche Störungen und würde den Adapter jederzeit wieder kaufen. Uneingeschränkge Empfehlung von mir.
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