Tips & How-to
Easy guides for quick solutions
Apps continuously store temporary data while being used. If unnecessary data is saved in your device, the storage space of the device might become insufficient.
If your device is running out of storage or running slowly then clear the app cache and data.
Follow the below steps to learn how to clean the app's cache and data.
Note: This feature is available in selected models/software versions only.
How to clear the app’s cache
If a specific app you are using is slowing down, try clearing that app's cache first.
Step 1: Tap on Settings.
Step 2: Tap on Apps.
Step 3: Select or search for the app that is running slowly. Eg: Camera
Step 4: Tap on Storage.
Step 5: Tap on Clear cache.
How to clear the app’s data
When clearing data, all of the selected application’s data will be deleted permanently. This includes all files, settings, accounts, databases, etc., and the user will not able to retrieve the data back without saving it on the cloud or an SD card or any storage device.
NOTE: Samsung suggests that users save the data on an external source if it is required before performing these steps.
Step 1: Tap on Settings.
Step 2: Tap on Apps.
Step 3: Select or search for the app that is running slowly. Ex: Camera
Step 4: Tap on Storage.
Step 5: Tap on Clear data.
Step 6: Tap on Delete.
To know more click on the below link.
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