Original topic:

Reception issues S24 Ultra

(Topic created on: 4 weeks ago)
108 Views
DespradoKW
Active Level 1
Options
Galaxy S
Losing signal & having low bars is common with my device.
I am Using 2 sim cards & Volte active. tried resetting networks setting & no use of that.

I have to set up device on LTE not 5g.
Network searching to manual to reduse the losing of network. 

I hope this issue fixed in next update it's annoying. 
6 Comments
TajMuhammad
Active Level 4
Galaxy S
Same here with My S24Ultra
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Malenia
Active Level 3
Galaxy S
Using phone in kuwait with zain network, no such issues yet.
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DespradoKW
Active Level 1
Galaxy S
I am using Zain & Stc sim cards
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Malenia
Active Level 3
Galaxy S
Which area are you experiencing this issue?
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DespradoKW
Active Level 1
Galaxy S
Farawaniya all the time
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Samsung_specialist
Community Manager
Options
Galaxy S

Sorry for the inconvenience , and please try these steps :
1- Check your coverage.
2- Reset your SIM Card.Settings - Connections-SIM card manager- Tap the Switch next to SIM 1, and then tap OK on the warning.
3- Reboot your phone.
4- Check common settings(.Airplane
disabled, Mobile Data should be enabled
Turn off Wi-Fi Calling)
5- Remove accessories.
6- Check the physical SIM card.
7- Reconfigure APN settings(Settings -Connections-Mobile networks-Access Point Names.-The three dots-Reset to default-Tap Reset to reconfigure APN settings)

Otherwise please visit the nearest service centre https://www.samsung.com/ae/support/service-center/ 

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