Samsung Pay watch Plug in

[hihi123]

Can't seem to download samsung pay on my galaxy active watch 2? Please help. Tried downloading the plug in and when I open it, it says error, send error report to samsung

[SamsungNantakkumar]

Hello hihi123. I am Faiz, from Samsung.

Base on the description of the issue, you might want to try these simple troubleshooting steps:

1. Update Watch Software
- Tap on Settings > General > Update Watch Software

2. Back up the data on your watch using the Galaxy Wearable app.
- Launch Galaxy Wearable app> Settings> About Watch> back up and restore> back up

3. Reset your Galaxy Watch
- Tap on Settings> General> Reset

4. Update Samsung Pay application on your mobile device.

If the issue persists, please call Samsung hotline for further assiatance at 1800-7267864

Thank you

[hihi123]

I did the steps you told me to. Still doesn't work. Am i supposed to download Samsung Pay watch plug in on my phone then link it to the watch? Cause the plug in says error. The watch only shows bixby, no Samsung pay