06-15-2024 11:28 PM in
Support06-26-2024 04:56 PM in
SupportHello soundscape. I am Nantakkumar, from Samsung.
We're sorry you're facing this issue. you can actually use our Smart Tutor app on your device which would allow us to remotely access it to help with the troubleshooting. Please call our Samsung Customer Service hotline at 1800-726-7864 and let our experts know that you would like to use the Smart Tutor service.
Thank you.