Original topic:

Samsung Rewards is under maintenance

(Topic created on: 03-05-2024 09:56 AM)
742 Views
Samsung_Ryan
Community Manager
Options
Support

Samsung Rewards service will be suspended for system maintenance on  5 March 2024, 08:00 - 18:00 (GMT+8) to improve your service experience.  

 

During the system maintenance, all services under Samsung Rewards within Samsung Members  app and across all Samsung services will not be available.

 

New users will not be able to enrol or join Samsung Rewards. Users will not be able to access Rewards history and Rewards catalogue. Rewards points for transactions made during the maintenance period will be reimbursed within the month. 

 

Thank you for your understanding.

10 Comments
meihui
Beginner Level 2
Support
Points will be awarded for the transactions made during the maintenance period?
0 Likes
Ownermann
Active Level 4
Support
Ya should be.

Last para: "Rewards points for transactions made during the maintenance period will be reimbursed within the month. "
0 Likes
meihui
Beginner Level 2
Support
Thank you.
0 Likes
sethteas
Beginner Level 2
Support
Maintenance has been extended?
0 Likes
emyvesp
Beginner Level 2
Support
Waiting to make purchase using My Rewards points since 6pm. Up till now still maintainace?
0 Likes
shakeitoff
Beginner Level 2
Support
Which day of the month does samsung update new rewards?
0 Likes
Cryptxus
Beginner Level 2
Support
All sold out...no idea reward for what since limited stock
0 Likes
Siang1994
Active Level 1
Support

hi i face my issue on 6/3/2024 until now any solution?

no point credit to my samsung wallet

0 Likes
stantwc
Beginner Level 2
Support
Same. I tap few time with samsu g pay but no reward point credited. What happen???
0 Likes