04-03-2022 10:16 AM in
SupportHello Everyone , to whom this concerns I just got my new phone and I am sort of disappointed in a few different things , first of all my reception is poor and I owned a S10 plus that got reception every where I went and now this phone does get any bars in some areas I am used to having service, for example like Costco or Homedepot s , or out in mountains areas .
I am disappointed that my app on YouTube music keeps getting interrupted by the screen time out options why give only 10 minutes screen display time what DEV thought thats all we deserved?
When your 10 minutes messes with my music we have problems now , I feel like I can't stand this phone anymore its a let down , for the price , is this fixable or should I return this and get my old S 10 plus out of my shoe box !
04-03-2022 06:44 PM (Last edited 04-03-2022 06:44 PM ) in
Support04-04-2022 10:56 PM in
Support04-05-2022 10:54 AM in
SupportHello Ciscokid711. I am Avinash, from Samsung.
We're sorry for the experience. Kindly take note that you need to have the premium YouTube music in-order to listen to music in the background (screen off).
Thank you.