Original topic:

s21 ultra after update to one ui 6.1

(Topic created on: 06-14-2024 04:22 PM)
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yazansh
Beginner Level 2
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hi i have problem after update my phone  to one ui 6.1 the phone stucks and laged , and the volume key not responed quickly its take seconds , and when i us edevice give me processs system isnt responding 

i tried  factory reset ,full firmware , downgrade the software(but when downgrade have many crashes in system ) .

please help me 

3 Comments
UoHappiness
Active Level 1
Support
Turn off the new functions and clear the cache. My biggest disappointment is that super fast charging is removed and now my phone charges slowly like my power bank although using the 25w charger
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yazansh
Beginner Level 2
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WHICH FUNCTION 

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SamsungNantakkumar
Moderator
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Hello yazansh. I am Nantakkumar, from Samsung.

We're sorry to hear you're facing this issue with your device. Could you please contact our hotline at 1800-7267864 (1800 SAMSUNG) for further assistance.

Thank you.

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