[SG] Difficulty booking trade-in pick up with Compasia

[momoberry]

Any bought the pre-order and received the new phone, but now having trouble getting a slot for pick up?

What should I do?

[bluepinkjes]

Same here. All slots are fully booked. I just emailed them to seek assistance.

[zurplox]

Same here. Please update us - if it's okay to just drop by their office anytime to drop in :)

[bluepinkjes]

Hopefully they will reply, or i will just try walking in and see if they accept.

[momoberry]

Same goes. I texted and emailed them but no response. Just worried they will bill my trade-in cost for this issue I cannot control.

Also checked in with samsung, they said its not their problem as third party manages the trade-in. Zz

[Aishwary55]

My friend just went to the shop and dropped it there. No appointments or pick up.

[bluepinkjes]

Oh dear. And now we are being left in such a sticky situation. That's no good.

[soundscape]

New slots have been released. I was able to secure a booking for March.

[raymondau]

March is beyond the 3 days clause to accept the trade in. Will be penalized?

[momoberry]

Same thoughts. I booked mine and exceeded 3 days also. But no choice.. only available slot