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Original topic:

Redemption

(Topic created on: 03-02-2022 12:13 PM)
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Felix67
Active Level 3
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‎03-01-2022 01:52 PM in 

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Anyone having problems to redeem the voucher for S22 free gift?
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7 Comments
MissyMayumi
Beginner Level 2
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‎03-01-2022 07:20 PM in 

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i collected my phone on 26 Feb but yet received the 300$ voucher. The person said the lucky box will be delivered after we utilised the e voucher.  Did you receive the e voucher?

Felix67
Active Level 3
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‎03-01-2022 07:46 PM in 

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Yes but can't redeem due to wrong serial number. Already called Samsung to help same as when I redeemed the Tab S7 FE last year
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Felix67
Active Level 3
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‎03-01-2022 07:50 PM in 

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Where you bought the phone from? I got it from Shopee
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MissyMayumi
Beginner Level 2
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‎03-01-2022 10:44 PM in 

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I bought direct from samsung.
Felix67
Active Level 3
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‎03-01-2022 11:10 PM in 

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Noted with thanks 😊, hopes to hear from Samsung so I can redeem the $300 e voucher ASAP
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SamsungNantakkumar
Moderator
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‎03-02-2022 12:13 PM in 

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Hello Felix67. I am Faiz, from Samsung.

We're sorry for the experience. Please call our Samsung Care Line 1800-726-7864 regarding this issue. Our experts at Samsung Care Line will advise and assist you in details.

Thank you.

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Felix67
Active Level 3
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‎03-02-2022 12:26 PM in 

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Already called waiting for the good news thanks Faiz
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