Original topic:

Z fold 4 wifi cannot turn on after firmware upgrade

(Topic created on: 07-31-2023 08:27 PM)
1020 Views
timtt
Active Level 1
Options
Galaxy Z
Anyone encounter Z fold 4 wifi cannot turn on after latest firmware upgrade in July? Any solution? 
12 Comments
JP19
Expert Level 3
Galaxy Z
Hi, if u still have basic warranty coverage, I would recommend u to visit the service centre, however do note that any data not backed up, prior to the visit, will be gone upon handing over the phone to the Samsung team.
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timtt
Active Level 1
Galaxy Z
Thanks for the suggestions. Guess have no other options after look through some other postings. Very disappointing with samsung software QA.
JP19
Expert Level 3
Galaxy Z
No problem. Hope u get ur Z Fold 4 fixed soon. 🙏
oracle76
Beginner Level 2
Galaxy Z
Tech support asked me to do a soft reset of the phone and it works for me.
Press and hold volume down button + power button till phone restart.
Hope this works for you too.
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timtt
Active Level 1
Galaxy Z
I end up send it in for servicing. They replaced screen, entire external case, hinge , and battery. Almost everything except mainboard. What an firmware update can damage!
JP19
Expert Level 3
Galaxy Z
Yeah same for my Z Fold 3 too. Replaced screen.. is it when they replace the screen, the battery and hinge will also be replaced too?
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timtt
Active Level 1
Galaxy Z
Yeah probably easier that way.
JP19
Expert Level 3
Galaxy Z
Ah I see.. so that means my battery probably got replaced too.. as I thought only the screen and hinge were replaced.
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soul9110
Beginner Level 2
Galaxy Z
Hi..i having same issue too..my wifi and blitooth unable to turn on...its out of sudden? Any solition?
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