Z Flip 3 Care+ Coverage

[geekzmotech]

Hi all, just want to enquiry on the eligibility of screen protector replacement in Singapore. Turning 1 but signs of bubbling emerging on folding crease areas. Please assist. 🙏 Thank you

Z Flip 3 5G purchased locally on Sept 2021

Care+ valid through til Sept 2023

[JP19]

Hi, yes you are eligible for 2 times of replacement. Pls book an appt with Samsung and indicate change of screen protector film.

[geekzmotech]

Since we're in this topic, does this applies to standard warranty too?

Asking this on behalf of other z flip owner for future reference (if any). Thanks

[JP19]

Sadly no 😭.. the free 1 time replacement (2 times replacement for 2 years of Care+) is only applicable to Care+ users.

And it only applies to the foldables range namely Z Flip 3, Z Fold 3 and the upcoming Z Flip 4 and Z Fold 4.

[SamsungPradeep]

Hello geekzmotech. I am Pradeep, from Samsung.

We're sorry for the experience with your Samsung Galaxy device. Kindly take note that you may enjoy a complimentary one-time Screen Protective Film replacement for both main and cover screens. Exclusively for Galaxy Z Fold4, Flip4 5G, and Galaxy Z Fold3, Flip3 5G.

To book an appointment, please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.

Hope this can help you.

Thank you.