Original topic:

Using the Find My Mobile app

(Topic created on: 03-11-2022 04:07 PM)
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Samsung_Ryan
Community Manager
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Galaxy S

Lost your device?

No need to panic, we'll get your Galaxy back. Find My Mobile gives you access to the location of your device, even when it’s offline. You can also backup its data to Samsung Cloud, block access to Samsung Pay, and even control it remotely – all on the Find My Mobile website. And with the SmartThings app, you can locate your other Galaxy devices through SmartThings Find.

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What should I do if I have lost my device?

Access the ‘Find My Mobile’ service and find or lock your device and back up data.

Locate my device
You can track the approximate location and route of your lost device.
If you have enabled the ‘Send last location’ option in settings, it will send your device‘s last known location before it was switched off to the server, helping you track the location

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Lock my screen

You can lock the screen, the power button, and Samsung Pay on the lost device.

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Ring my device

If your device is nearby, it will sound the ringtone for 1 minute at its maximum volume, helping you find the device.

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Back up data

You can back up data from your device to the Samsung Cloud server

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For more information on this app, visit the Find My Mobile page.

1 Comment
damanga
Beginner Level 2
Galaxy S

after loosing my phone i change my password now i cant locate my  phone in find my device. please what the solution to locate my phone. thank you

 

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