Original topic:

Pre-order Voucher is FAKE?

(Topic created on: 02-16-2023 06:50 AM)
265 Views
JudeAmpin
Active Level 2
Options
Galaxy S
Till now i haven't receive an e-mail. But in Samsung members, already stated as delivered.. anyone aldy get the Samsung e-Voucher?
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9 Comments
GhostDragon
Active Level 3
Galaxy S
I got a call from support if I want a voucher upto 20% off on any samsung product in samsung.com
Did you buy the 256GB/1TB model? Only the these 2 have it. The 512 model voucher is the free storage upgrade from 256.
JudeAmpin
Active Level 2
Galaxy S
Hi, 256gb.. btw i aldy received it on 5th days..

I submitted the claim & bought Galaxy buds 2 using the e-Voucher.

I received it within 2 days.. yay!!
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Tàzlöh
Active Level 3
Galaxy S
You meant you receive the email on the 5th day after your evoucher was delivered?
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Tàzlöh
Active Level 3
Galaxy S
Hi, mine showed as 'delivered' too but don't know where is it 🥴
JudeAmpin
Active Level 2
Galaxy S
Pls chk your e-mail
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Tàzlöh
Active Level 3
Galaxy S
I have checked my email including junk folder, nothing was received from Samsung. Yes, submitted the extended warranty.

Called support team and they will check but I am skeptical as there was never a call back happened to me.Screenshot_20230219_095257_Samsung Internet_1000001319_1676771628.jpg
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JudeAmpin
Active Level 2
Galaxy S
Btw pls ensure to submit together with extend 1 yr warranty
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Tàzlöh
Active Level 3
Galaxy S
I have received the email. However, unable to purchase any Galaxy watch w it.
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SamsungNantakkumar
Moderator
Moderator
Options
Galaxy S

Hello JudeAmpin. I am Nantakkumar, from Samsung.

We're sorry for the experience and thanks for your feedback. We'll be sure to share this with the team for review and improvement. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.


Hope this can help you.
Thank you.

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