Original topic:

S pen on note 10 cant work

(Topic created on: 07-31-2021 02:50 PM)
269 Views
Alexzell
Beginner Level 2
Options
Galaxy Note
Hi i having trouble connevting my s pen on my note 10... try connect but cant... can any kind souls help.
Tks
0 Likes
2 Comments
ccollin
Active Level 3
Galaxy Note
Hi Alexzell, have you tried resetting your S Pen?
- Setting > Advanced feature > Tap S Pen > Tap S Pen remote > Swipe the slider to the right to connect S Pen.
(Ensure the S Pen is in its slot first)

You can also try reconnecting the S Pen:
- Insert the S Pen into the slot to start the connection.
- Open the notification panel by sliding down from the top of the device.
- Expand the options in the notification panel
- Slide the notification panel to the left> Tap S Pen remote
- Tap it again to reactivate it.

Hope one of these methods will help!
0 Likes
SamsungNantakkumar
Moderator
Moderator
Options
Galaxy Note

Hello Mr Alex. I am Faiz, from Samsung.

Base on the description of the issue, you might want to try these simple troubleshooting steps:

1. Reset S Pen
- Setting > Advanced feature > Tap S Pen > Tap S Pen remote > Swipe the slider to the right to connect S Pen.

2. Reconnect S Pen
- Insert the S Pen into the slot to start the connection.
- Open the notification panel by sliding down from the top of the device.
- Expand the options in the notification panel
- Slide the notification panel to the left> Tap S Pen remote
- Tap it again to reactivate it.

If the issue persists, please call Samsung hotline for further assistance at 1800-7267864

Thank You.

0 Likes