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Eligible for Return, Refund or Replacement within 30 days of receipt
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Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Returnable Yes
Resolutions Eligible for refund or replacement
Return Window 30 days from delivery
Refund Timelines Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here.

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Boriwat Back Massager with Heat, Massagers for Neck and Back, 3D Kneading Massage Pillow for Back, Neck, Shoulder, Leg Pain Relief, Gifts for Men Women Mom Dad, Stress Relax at Home Office and Car


$59.98 $59.98 per Count
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Purchase options and add-ons

Use for Whole Body
Power Source Corded Electric
Material Faux Leather
Item Weight 3.09 Pounds
Brand Boriwat

About this item

  • 【Neck and Back Massager】Larger size: 15*13 inches, 6 inches longer than ordinary massage pillows. Perfectly fits the neck and back curves to provide most comfortable massage experience. 2 heating positions with 2 heating levels. 3 adjustable intensities, all controlled by a convenient remote.
  • 【2 Heating Zones with 2 Heating Levels】This electric massager has 2 built-in heating zones, allowing you to enjoy soothing warmth on both your neck and back simultaneously. With 2-level focal heat technology, further release soreness and fatigue to create comfort. Automatic shuts down after 15 minutes to prevent overuse.
  • 【3 Adjustable Intensity Levels】With low, medium, and high settings, this massager offers comfortable massages suitable for people of all ages and fatigue levels. Featuring 4 deep kneading shiatsu massage nodes, this neck and shoulder massager effectively soothes muscle fatigue and relieves stiffness in multiple areas of your body.
  • 【Gifts Ideas】The Boriwat massager for back pain and neck pain relief makes for the perfect gift for dad, mom, grandma, grandpa, and any loved ones who deserve a daily deep tissue massage. It's an ideal present for Valentine's Day, birthdays, and Christmas, ensuring they experience relaxation and comfort whenever they need it.
  • 【Satisfaction Guarantee】Boriwat products come with a comprehensive 1-year warranty. If anything happens to your back massager within this period, we'll promptly send you a replacement at absolutely no cost. For any concerns, simply reach out to us via email, and we'll provide you with a satisfactory solution as soon as possible.

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Customer reviews

4.2 out of 5 stars
4.2 out of 5
8,766 global ratings

Customers say

Customers like the portability, heat, and value of the massager. They mention that it is easy to use and great for travel. They appreciate the soothing heat feature, which is a great addition for loosening up tight muscles. They also say that it does a good job of relieving pain and tension. However, some customers report that the balls are too big and uncomfortable. They differ on ease of use, performance, and quality.

AI-generated from the text of customer reviews

376 customers mention "Pain relief"376 positive0 negative

Customers find the massager to be effective for relieving pain and tension. They mention it does a good job of soothing sore muscles, and that it works wonders on their sore neck and back. They appreciate the ergonomic design, which allows them to tailor their massage experience to their preferences.

"...It has relaxed tension and pain in my lower back, compressed discs and neck where I have bone spurs.And endorphins kick in, so soothing...." Read more

"...Low and bold!!!! after 20 minutes of this massager, my neck felt so much better. The next day I tried it again thinking eh!..." Read more

"...Its 3D kneading massage and heat feature makes it a valuable tool for relaxation, though heavier individuals might find its impact on the back less..." Read more

"...mimic the hands of a professional masseuse, delivering deep, penetrating massages that relieve tension and soothe sore muscles...." Read more

224 customers mention "Heat"170 positive54 negative

Customers like the heat option of the massager. They mention that it's soothing, works nicely, and is a great addition for loosening up tight muscles. They also say the gentle warmth enhances the massage experience, providing additional comfort and relaxation.

"...The warmth helps to relax muscles and enhance the overall soothing effect of the massage...." Read more

"...Take a little bit to heat up but it heats up very well and is nice and toasty...." Read more

"...The gentle warmth enhances the massage experience, providing additional comfort and relaxation...." Read more

"...Worth buying.Just canot be tuned on and off repeatedly. It will heat the motor...." Read more

144 customers mention "Value"103 positive41 negative

Customers like the value of the massager. For example, they say it's worth it for the price, has great quality, and is a great buy.

"...In conclusion, the Shiatsu Massager is a fantastic investment for anyone seeking a convenient, effective way to relieve stress and muscle tension...." Read more

"This was a great purchase in my opinion. The price was fair and it does a great job on your lower back and shoulders...." Read more

"...A huge waste of my money and now my mom has no gift. There is no tech support and nothing online to help. Dont waste your money to buy this." Read more

"Feels amazing and worth the money. Great product" Read more

83 customers mention "Portability"70 positive13 negative

Customers like the portability of the massager. They say it is very easy to use and move around to hit whatever areas they need. It is very light and great for travel. Some customers also mention that it is easy to store and maneuver to the spot.

"...four stars based on its performance on the neck and its consideration for body weight when using it on the back...." Read more

"...In terms of convenience, this massager is a winner. It's lightweight and portable, making it easy to carry around the house or even take on trips...." Read more

"...Also, it comes with a car adapter so you can use it while driving...." Read more

"...My back was not having spasms, I could move my neck easier, and my hands were no longer numb (a consequence when my shoulders/neck hurts)...." Read more

517 customers mention "Performance"322 positive195 negative

Customers are mixed about the performance of the massager. Some mention that it works really well, while others say that it can overheat and stop working after 10-15 minutes.

"...Instruction are well written.Boxed very well. And a remote. Amazing gadget." Read more

"...feel really good for my back but after i use it for some sessions it stop working, i have to wait for about 1 hour to use it again , it’s really..." Read more

"...I wanted to make sure before I updated and this one works perfectly. Take a little bit to heat up but it heats up very well and is nice and toasty...." Read more

"...Plus, the auto-shutoff feature adds a layer of safety, ensuring the device doesn't overheat...." Read more

172 customers mention "Quality"63 positive109 negative

Customers are mixed about the quality of the massager. Some mention it's well-made, stronger than they thought it would be, and not weak or too harsh. However, others say that it wasn't strong enough, the adapter broke within a 7 month time frame, and the front liner comes apart quickly.

"...It’s slowly started to separate and there’s no way to zip it back up because the zipper end is cut down and locked so once it unzips you have a..." Read more

"...Very well made. Professional looking product. Seams are so well constructed. No odor on the synthetic fabric. I'm real sensitive to odors. None!..." Read more

"...It still died in under a year but no sellers on Amazon has EVER bothered to contact me again after a product has failed past it's return date and I..." Read more

"...my only problem is that after just a month and a half of use, the car adapter broke. i'm hoping they can send me a new one." Read more

142 customers mention "Ease of use"93 positive49 negative

Customers are mixed about the ease of use. Some mention it's easy to use and convenient. They say it'll make their back feel better. However, some customers say the unit is awkward to maneuver, cumbersome, and hard to use. They also say the rotating balls are very hard and painful on their lower back.

"...Instruction are well written.Boxed very well. And a remote. Amazing gadget." Read more

"...don’t use on bare skin - material is a little roughkneading heads are hard - softer / more padding would be great but you can put on a..." Read more

"...the Shiatsu Massager is a fantastic investment for anyone seeking a convenient, effective way to relieve stress and muscle tension...." Read more

"...My muscle pains are still here, but this massager makes them much easier to live with, and often I feel better than my "baseline" a day or even..." Read more

217 customers mention "Comfort"56 positive161 negative

Customers are dissatisfied with the comfort of the massager. They mention that the balls are very big, making it uncomfortable and painful. They also say that the massage is not relaxing and that the unit is not pliable.

"...However, the massager might not penetrate as deeply as desired for those on the heavier side, potentially limiting its impact...." Read more

"...Haven’t figured out the back massage yet. Uncomfortable but I’ll keep trying." Read more

"I like using it, feel really good for my back but after i use it for some sessions it stop working, i have to wait for about 1 hour to use it again..." Read more

"...Looked at it the photos again. And all the photos I saw. Made the machine hurt. Even on the low setting, when I tried it as seen in photo...." Read more

better than others but not very durable
4 out of 5 stars
better than others but not very durable
i’ve used this for a year and it stopped being able to massage deep with pressure - it won’t move if it’s in my back with pressure.but this is better than the rectangle massage which i tried also. This product with its sloped long square shape actually works great as a fixed location massage, it works great for shoulders, back, legs massage! As i work out a lot this has helped me to relieve muscle pain significantlyin any case, i’m going to buy another one when this one completely stops working. $60 for a year of massages is worth it!
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Top reviews from the United States

Reviewed in the United States on February 11, 2024
Color: BlackVerified Purchase
I lean back and depending how close I am I can get strong or light massage. I like the default setting best. I can move it up higher or lower on my back or neck.
It has relaxed tension and pain in my lower back, compressed discs and neck where I have bone spurs.
And endorphins kick in, so soothing.
It's so cute and small. Very well made. Professional looking product. Seams are so well constructed. No odor on the synthetic fabric. I'm real sensitive to odors. None!
It is above and beyond what I expected in workmanship.
Quiet when turned on.
Worth buying.
Just canot be tuned on and off repeatedly. It will heat the motor. Just switch modes as many times as you want and there is no problem. Or turn it off for a bit before starting again. This does not present a problem. Just mention it in case you do not notice this in the instructions.
Instruction are well written.
Boxed very well. And a remote. Amazing gadget.
29 people found this helpful
Report
Reviewed in the United States on June 18, 2024
Color: BlackVerified Purchase
This product is awesome!! And the service is awesome. I bought one because my neck was hurting me for over 3 months, and I couldn't get to the chiropractor. When I received it I tried it out quickly because I just knew I was going to have to send it back. Low and bold!!!! after 20 minutes of this massager, my neck felt so much better. The next day I tried it again thinking eh! let's see if it could get this last kink out of my neck... OMG it did (this is just my results I don't know what it will do for you). I was so dang happy!! I couldn't turn my head for months! I had my mother, and my ex-husband try mine. THEY BOUGHT IT TOO! LOL! Trust me if it doesn't work we send it back quickly. My mothers' massager stopped working, I called, and the next day she had a new massager! The customer service is/was awesome!! I Love my massager! I almost feel like I should by another one just incase 3 years from now its stops working! LOL!
8 people found this helpful
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Reviewed in the United States on August 27, 2023
Color: BlackVerified Purchase
The Boriwat Back Massager with Heat has proven to be a valuable addition to my relaxation routine, offering a soothing experience for my neck and back. However, there's a notable consideration when using it on the back, especially for heavier ones.

Effective Neck Relief: When it comes to massaging the neck, this product truly shines. The 3D kneading massage action combined with the added heat function creates a therapeutic sensation that helps alleviate tension and stress. I've found it particularly effective in targeting those knots that build up in the neck area.

Back Massage Consideration: While the Boriwat Back Massager provides a decent massage for the back, it's worth noting that body weight can influence its effectiveness. For individuals with a lighter weight, the massager works well in kneading out tension and providing relief. However, the massager might not penetrate as deeply as desired for those on the heavier side, potentially limiting its impact.

Heat Feature Enhances Experience: The inclusion of the heat function adds a beautiful dimension to the massage experience. The warmth helps to relax muscles and enhance the overall soothing effect of the massage. It's a feature that I appreciate, particularly during colder days.

Overall, I've given the Boriwat Back Massager with Heat four stars based on its performance on the neck and its consideration for body weight when using it on the back. This product is worth considering if you're seeking a reliable massager for your neck. However, if you intend to focus primarily on your back and are on the heavier side, you should explore other options that cater more effectively to your needs.

In conclusion, the Boriwat Back Massager with Heat offers effective relief for the neck and has potential for the back, with weight considerations in mind. Its 3D kneading massage and heat feature makes it a valuable tool for relaxation, though heavier individuals might find its impact on the back less substantial.
75 people found this helpful
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Reviewed in the United States on July 4, 2024
Color: BlackVerified Purchase
I like using it, feel really good for my back and the customer service is good.
One person found this helpful
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Reviewed in the United States on April 22, 2024
Color: BlackVerified Purchase
The product is great but when you use it alot it turns off. It over heats and you have to wait for it to use again.
Reviewed in the United States on February 6, 2024
Color: BlackVerified Purchase
Update #2. I received the replacement from the company and have been using it for several days now. I wanted to make sure before I updated and this one works perfectly. Take a little bit to heat up but it heats up very well and is nice and toasty. I've been using it on the hump I get on the back of my neck at the base of my neck and it's helped so much and the hump has even decreased in size a good bit. I suffer from several things including RA all through my body so this new device has been amazing! I've used it on my legs and arms also and love it. It does produce a good amount of pressure the the massage, but for me that's perfect. Definitely recommend! Also again, the customer service was top notch!

Update: updated to three stars for customer service. They reached out to me and offered to send another one without the hassle of a return. Love that they monitor issues and reviews and promptly try to correct any issues. Waiting for the new one and will update on that device, but customer service gets 5 stars.

I got this delivery around 1 pm on a Monday. I went to work, came home and wanted to use it for my neck as I get alot of headaches and the reviews seemed good. Worked for a cycle, cycle ended and I wanted to try it on my arm but that didnt happen. It still had power as the remote lit up and would change settings, but that was it. The cushion had no movement. Have tried over and over again, making sure all connections were secure and everything else still worked, but no movement still. Returning in less then 24 hours, actuallu started the return process almost exactly 12 hours after getting it. Gonna try a different brand.
18 people found this helpful
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Top reviews from other countries

Cristal García
5.0 out of 5 stars Súper agusto 💯
Reviewed in Mexico on April 27, 2024
Color: BlackVerified Purchase
Es potente,puedes poner el nivel de potencia a tu gusto,mucha firmeza en el masaje,de lujo 👌
One person found this helpful
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Luis Fernando Zúñiga Girón
5.0 out of 5 stars Buen producto
Reviewed in Mexico on March 4, 2024
Color: BlackVerified Purchase
Buen producto llego a tiempo.
One person found this helpful
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Amazon Customer
5.0 out of 5 stars Muy buen producto!
Reviewed in Mexico on July 9, 2023
Color: BlackVerified Purchase
Este masajeador es una de las mejores compras que he hecho, me ha ayudado mucho a relajarme y descontracturarme especialmente en la zona de cuello y hombros, pero también en toda la espalda. Ahora mi hermana y una amiga van a comprarlo pues se los enseñe y en verdad parece que te están dando un masaje. Lo mejor es que es muy cómodo y lo uso mientras veo la televisión, ademas se apaga automáticamente a los 15 minutos. Lo recomiendo ampliamente.
3 people found this helpful
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Santivanna
5.0 out of 5 stars Excelente producto
Reviewed in Mexico on February 14, 2023
Color: BlackVerified Purchase
Vale lo que cuesta
Pésimo producto al recibirlo no sirvió espero me lo cambien o me devuelvan mi dinero
1.0 out of 5 stars Pésimo producto
Reviewed in Mexico on December 13, 2023
Color: BlackVerified Purchase
No sirvió prende pero no funciona