Sara Mombelli

Exciting insights from the 💙of hospitality: 🏨 In March, at the ITB Berlin Convention, we saw an incredible gathering of hotel industry leaders, travel experts, and booking innovators. The Tophotel team had engaging discussions with top hospitality experts, diving deep into current challenges, emerging trends, and the exciting evolution of the industry. 💡Among the insightful contributors was Thomas T. Hagemann, COO of MEININGER Hotels, who shared his expert take on the hospitality world. Are you curious to learn what Thomas and other leading experts discussed? Check out the full article for a fresh perspective on the industry. 📖 #HospitalityInsights #TravelTrends #IndustryInnovations

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Get Ready for a Successful Summer with Ariane ☀️ Summer is often paired with high occupancy rates in the hospitality industry, and it's easy to understand why: everyone is eager to go on vacation during this hot and sunny period. And it's your hotels that are welcoming guests and becoming their temporary home. 🏨However, heightened occupancy has challenges: long queues, crowded lobbies, and extended wait times can diminish the guest experience. ⏰📉 And that's where Ariane's solutions come into play. Between pre-check-in and self-service kiosks, it is possible to smoothen operations, making check-ins and check-outs as effortless as possible. Say goodbye to summer-related hassles and hello to exceptional guest experience! 😎 Book a 10-minute meeting with one of our experts and explore how our solutions can elevate your hotel's performance: https://bit.ly/49GYpGn #arianesystems #hospitality #summer #selfservice #guestexperience

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This was one of the books I read recently! And how insightful it is! When walking around one of my favorite bookshops in Berlin, Dussmann das KulturKaufhaus GmbH, the cover of this book caught my attention.   Why?   I'm aware that we are always communicating something and receiving any sort of information, and many times I'm not aware of how and/or what.   There are so many layers about #communication that, many times, I feel I need to study and gain knowledge about it so I can be more effective in how I communicate with/to others and how I practice my active listening.    So why should you read it?   This book explains, very briefly, different theories and practical ways how to be better communicators. Mikael Krogerus and Roman Tschäppeler were able to explain it so easily that I feel that after reading this book, my entire understanding of it got much wider.   Here are my main 4 takeaways from this book:  🎧 Focus on Listening: Good communication relies heavily on the ability to listen and understand others. Like: Receiving feedback with an open mind, asking clarifying questions, and discussing improvements.   🗣️ Simplicity: Complex information should always be communicated clearly and concisely. For example: Breaking down complex topics into smaller, manageable parts for easier comprehension.   💓 Empathy and Understanding: Empathy is a key to meaningful communication. One of the ways the book explains this is by showing empathy by validating someone's feelings and offering support without immediate solutions.   🫂 Adaptability: To practice effective communication, we should adjust our approach based on situational and cultural factors, so we make sure we respect cultural differences, for example.     It is a really interesting book and full of nice tips to improve our #CommunicationSkills. I know I'll read it from time to time so I can remind myself of some practices for different situations and contexts.   I fully recommend it!   What other tips do you use to improve your Communication skills? Let us exchange in the comments!

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𝗔𝗥𝗘 𝗬𝗢𝗨 𝗔 𝗧𝗥𝗔𝗩𝗘𝗟 𝗔𝗚𝗘𝗡𝗖𝗬 𝗦𝗘𝗘𝗞𝗜𝗡𝗚 𝗧𝗢 𝗘𝗟𝗘𝗩𝗔𝗧𝗘 𝗬𝗢𝗨𝗥 𝗧𝗜𝗖𝗞𝗘𝗧𝗜𝗡𝗚 𝗖𝗔𝗣𝗔𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 𝗔𝗡𝗗 𝗦𝗧𝗥𝗔𝗠𝗟𝗜𝗡𝗘 𝗬𝗢𝗨𝗥 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦? LOOK NO FURTHER THAN MULTIREISEN! OUR CUTTING_EDGE TECHNOLOGY IS TAILORED TO EMPOWER TRAVEL AGENTS LIKE YOU TO EXPAND YOUR OFFERINGS AND ENHANCE EFFICIENCIES . . . . . . . . . #fsbookings #multirisen #services #service #bus #hotels #hotelbookings #ticketing #cruise #ferries #offers #deals #bestdeals #travel #agents #travelling #destinations #agents #clients #bestdeals #deals

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🎤🏨 Taylor Mania: Boost Your Hotel's Revenue During Major Events🌟 As Taylor Swift's concert in Vienna demonstrates, major events can significantly boost local hospitality demand. Tickets are sold out, and Vienna's hotels have experienced a surge in bookings. This is an example of how major events can boost both revenue and occupancy rates. Here are some strategic tips to capitalize on such opportunities: 𝐄𝐯𝐞𝐧𝐭 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫𝐬 📅 Stay informed about upcoming events in your city. High-profile concerts, sports events, and festivals can attract thousands of visitors. Plan your marketing and pricing strategies around these dates. 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐏𝐫𝐢𝐜𝐢𝐧𝐠💲 Adjust your room rates based on demand. Implement dynamic pricing models that allow you to increase rates as event dates approach and demand spikes. Ensure your pricing remains competitive yet maximizes profitability. 𝐒𝐩𝐞𝐜𝐢𝐚𝐥 𝐏𝐚𝐜𝐤𝐚𝐠𝐞𝐬 🎁 Create event-specific packages. Include transportation to the venue, early check-in, late check-out, or themed amenities. Tailored packages enhance the guest experience and encourage longer stays. 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 𝐋𝐨𝐜𝐚𝐥𝐥𝐲 🤝 Partner with local businesses and event organizers. Offer exclusive deals for event attendees or collaborate on promotions. This not only increases your visibility but also provides added value to guests. 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐞 𝐎𝐧𝐥𝐢𝐧𝐞 𝐏𝐫𝐞𝐬𝐞𝐧𝐜𝐞🌐 Ensure your hotel is easily found online when people search for accommodation related to the event. Invest in SEO, update your website with event-related content, and utilize social media to attract potential guests. 𝐆𝐮𝐞𝐬𝐭 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 😊 Focus on delivering exceptional service. Event attendees are likely to return if they have a memorable experience at your hotel. Positive reviews and word-of-mouth can drive future bookings. 𝐋𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐃𝐚𝐭𝐚 📊 Analyze booking patterns from past events. Understanding peak booking times and guest preferences can help you refine your strategies for future events. 𝐇𝐨𝐰 𝐚𝐛𝐨𝐮𝐭 𝐰𝐞 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐞𝐯𝐞𝐫𝐲 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭 𝐨𝐜𝐜𝐚𝐬𝐢𝐨𝐧 𝐢𝐧𝐭𝐨 𝐚 𝐜𝐡𝐚𝐧𝐜𝐞 𝐭𝐨 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐫𝐞𝐯𝐞𝐧𝐮𝐞, 𝐮𝐭𝐢𝐥𝐢𝐳𝐢𝐧𝐠 𝐭𝐡𝐞 𝐟𝐮𝐥𝐥 𝐫𝐚𝐧𝐠𝐞 𝐨𝐟 𝐨𝐩𝐭𝐢𝐨𝐧𝐬 𝐚𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐢𝐧 𝐒𝐞𝐞𝐤𝐝𝐚'𝐬 𝐩𝐨𝐫𝐭𝐟𝐨𝐥𝐢𝐨? 🚀

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Commuting allowance in Austria: Tips & Tricks 🚗 In Austria, commuting expenses for work are generally covered by a traffic tax credit of €463 in 2024 (€421 in 2023), automatically included in payroll calculations. Additionally, under certain conditions, employees can claim either a small or large commuting allowance (Pendlerpauschale) and a "commuter euro," which depends on the distance from home to work and available transportation options. 🚉 Small commuting allowance: The "small Pendlerpauschale" in Austria applies to those whose workplace is at least 20 km from their home and can use public transport for at least half of the journey. The allowance doesn't depend on whether you own a car or use the fastest route. It's structured as follows: ·        20 km or more: €58 monthly, €696 annually ·        Over 40 km: €113 monthly, €1,356 annually ·        Over 60 km: €168 monthly, €2,016 annually This supports optimal combinations of public and private transport, such as park-and-ride arrangements. 🚌 Large commuting allowance: The "large Pendlerpauschale" in Austria is for those whose workplace is at least 2 km from home and where using public transport is mostly impractical. This may be due to the absence of public transport for more than half of the route, health issues such as mobility impairments, or excessive travel time exceeding 120 minutes. The allowance amounts range from €31 monthly for distances over 2 km, up to €306 monthly for distances over 60 km. 💶 Commuter euro: If you qualify for either the small or large commuting allowance (Pendlerpauschale) in Austria, you are also eligible for the "Pendlereuro," which provides an additional tax deduction. This deduction amounts to 2 euros per year for each kilometer of the one-way distance between your home and workplace. For commutes between a workplace in Austria and a residence abroad, employees are eligible for the full commuting allowance (Pendlerpauschale) for the entire journey. However, in such cases, the standard commuter calculator cannot be used. Instead, employees must submit Form L 33 to their employer to claim this allowance -> https://lnkd.in/dpi23_XN 🌟 Extra Tip: Use the Online Calculator on the Arbeiterkammer website: https://lnkd.in/dixS8YRH More information can be found here: https://lnkd.in/d9__qnbk

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Why join our Speak & Code program? Our 6-month program not only equips you with the skills and tools you need to kick-start your career as a junior web developer, but also provides a unique opportunity to improve your German language skills by 2-3 levels. This approach ensures a seamless transition into the competitive German tech market and opens doors to exciting career opportunities. We understand that each student begins their journey from a different starting point. That's why, in partnership with Lingoda, we prioritize personalized German language learning experiences tailored to individual needs and proficiency levels. This commitment ensures that each student receives the support and guidance they need to succeed. Curious about the Speak & Code experience? Listen to Rodrigo's story as he shares his decision to join the Speak & Code Academy and his first-hand experience. Discover how our program can empower you to achieve your career goals while mastering new languages. 🚀 Learn more 👉 https://lnkd.in/ds7fYifJ

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🌟 Calling all foodies and restaurant enthusiasts! 🍽️ We need your help to expand our reach and connect with bussing Restaurants in BERLIN ! If you know of any restaurants that handle a high volume of daily orders, we'd love to hear from you! Your leads could be the missing ingredient to our success! Drop me a message or tag your favorite spots below. Lets Deliver some gooooood foooooooooood ! 🍿 #RestaurantLeads #SalesExpansion 🚀

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We asked the ChatGPT "Why direct booking is important for hotels?" You may see below answers. We agree with #ChatGPT as digitALL we are here to make happen together what you expect from #DirectBookings -Higher Profits: When guests book directly through the hotel's website, the hotel avoids paying commission fees to third-party booking platforms. This means higher profit margins per booking. -Better Control: Direct bookings allow hotels to have full control over the guest experience from booking to check-out. They can customize offers, promotions, and loyalty programs directly to enhance guest satisfaction. -Guest Relationships: Direct bookings enable hotels to build a direct relationship with guests. This allows for better communication, personalized service, and the opportunity to encourage repeat visits. -Brand Loyalty: Direct bookings help in building brand loyalty. When guests book directly, they are more likely to engage with the hotel's brand and become repeat customers. -Data Ownership: Direct bookings provide hotels with valuable guest data that can be used for marketing purposes and to understand guest preferences better. This data is often restricted or not fully accessible when bookings are made through third-party platforms. -Flexibility: Hotels have more flexibility in terms of managing bookings, room availability, and pricing strategies when bookings are made directly. -Reduced Dependence: Relying solely on third-party booking platforms can make hotels vulnerable to changes in commission rates, algorithms, or policies of those platforms. Direct bookings reduce dependence on external factors. -Promotional Control: Hotels can promote their unique features, amenities, and services more effectively through direct booking channels, potentially increasing upsell opportunities. Overall, direct bookings not only contribute to financial gains but also empower hotels to build stronger guest relationships and brand loyalty while retaining control over their business operations and data. #DirectBooking #SEO #SEA #BookingEngine

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🎉 Curious about how UpsellGuru is empowering hotels to unlock their upsell potential? Hear it straight from Hotel Drei Quellen Therme Director Simon Schmidt. (We also want to give a special shoutout to one of our expert trainers Fabian Bartnick for inspiring the hotel team's success story! 🎉) Discover how our Pre-Arrival and On-Arrival Programs have taken guest experiences, revenue and profit to the next level. 👉 Check the full video and article here: https://lnkd.in/g-5PXge8

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Top Hotel Deal in Funchal, Portugal Again an amazing holiday deal! What are you waiting for? Gateway! Save 816$ / 752 euros with this deal!  With this savings you can buy your flight tickets for two persons! - 5 stars Hotel **** - Two adults - 6 nights - From June 10h till 16th of June 2024 - Quinta Da Bella Vista 5 Stars ***** - Junior Suite Room - Booking .com: 3.422 $ - Our prices: 2.606 $ - Your profit: 816 $ / 752 euros Book directly via our website: Copy/paste the link in your browser or click on the link: https://lnkd.in/d3E6atVS IMPORTANT!: You can stick with the proposed dates and save money by booking now. Alternatively, you can customize the dates to better suit your schedule, potentially finding a larger gap compared to Booking .com and saving even more money. Please note that the prices mentioned are subject to change in the coming days.  They may increase or decrease. However, it is advisable not to rely too much on potential decreases, as early booking remains key to securing the best rates. Questions? Scan the QR Code and WhatsApp me. (FEEL FREE TO SHARE with friends, family or colleagues, ect ... Maybe they want to go to Funchal, Portugal and take profit of this amazing holiday deal. And you are doing them a favour!) 💙✈️🌎 Love Travelling the World

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The day before yesterday was the day I passed two years in Germany. Last year it felt like a "temporary stay", today it feels more like a temporary residence... Time flies so fast, but I still can't believe that so much has happened in this new reality in the temporary 2 years of "life on pause": ▫️ immersion in a completely different bureaucratic world ▫️ independent renting of accommodation in a foreign country ▫️ integration course (from zero to B1) ▫️ language certificate B2 (professional language proficiency) on the first try ▫️ first work contract in Germany and directly to the place of interest, experience and prospects ▫️ daily communication with native speakers as a daily way out of your comfort zone, which is gradually going away It's quite harder than when everyone in the company uses a foreign language as the main language of communication ▫️ university degree recognition in Germany (8 months) - I would never have thought that studying at one of the best universities in Ukraine would ever come in handy. I'm sure there is still a lot to come, and I believe in the best... Two years ago, it was impossible to imagine the changes ahead, the path that would be taken and the internal resources that would be needed to do it all and even more. The only thing that hasn't changed is my anxious suitcase, because today war is not only in my dreams a few times per week for the last 875 days... And my only wish for today is to have peace for Ukraine, which we all fight for with all our hearts every single day 💙💛

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🌟What if you could enhance guest satisfaction, boost employee performance, and achieve an impressive 12:1 ROI by building an "upselling culture" in your hotel? Hotel Drei Quellen Therme did just that with UpsellGuru's Pre-arrival and On-arrival programs! 🎉 Discover how this luxurious wellness sanctuary unlocked its upselling potential to achieve impressive revenue and profit while elevating guest satisfaction and employee performance. Read the full case study and discover the secrets behind Hotel Drei Quellen Therme's success: ➡️ https://lnkd.in/g-5PXge8 #hospitalityupselling #guestsatisfaction #revenuegrowth #casestudy #upsellguru

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Unlock the secrets of hotel revenue: Dive into the essentials of RevPAR to maximize your property's financial performance 🚀 Discover strategies and insights for boosting your hotel's profitability with our in-depth guide 👉 https://lnkd.in/dTCWtq5y Learn more today! #hotelbookings #summer2024 #SmartBooking #HospitalityHacks #AR #AxisRooms #arhospitalitysolutions  #ARHospitality #hospitalitysolutions #channelmanager #hotelbusiness #hoteltech #hospitality  #hospitalityindustry

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🌟 Today, we present our topic of the week with best practices for tourism professionals. We look forward to your feedback and opinions on our topics! 🔍 Is working from home possible in the hotel and hospitality industry❓ 🙋We recommend exploring this topic. Employees, especially those from Generation Z, increasingly value this. Not only homeoffice, but also flexibility at work, such as the possibility of a workation, i.e., working from a different location for a period of time. Large hotel chains, in particular, can offer this flexibility to their employees. It's important to understand what employees want, as their requirements change with different life phases. 💡 Appreciation is the key to employees enjoying their tasks! #falktours #BestPractices Giovanni Cocco Gabriele Mery Nadine Kruselburger Marcus Juppe Robert Zug Nadia Albertini Marlene Roniger Andreas Arquin Agnieszka Maszner-Paprocka

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📈 🤯 Looking to boost your hotel's occupancy during the 𝐨𝐟𝐟-𝐩𝐞𝐚𝐤 𝐬𝐞𝐚𝐬𝐨𝐧? Discover eight effective strategies to maximize revenue and attract more guests even in low season! From leveraging local events to enhancing your online presence, these tips are designed to keep your rooms filled year-round. Curious to learn more? Dive into the details in our latest blog post: How to Increase Hotel Occupancy in Low Season: https://lnkd.in/gr2yzVfb #HotelManagement #HospitalityIndustry #TravelTips #RevenueManagement #HotelMarketing #OffPeakSeason #BoostOccupancy

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Hoteliers looking to control the cost of their sales now have a new tool, thanks to our integration with Apaleo. Using the HotelREZ CRS and Apaleo’s PMS, hoteliers now have a two-way interface with seamless data exchange, helping them optimise how they sell. Discover more about our partnership by reading the full news story. Link available in the comments. #HotelTech #Hospitality #Partnership

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POP QUIZ 🍿⬇️ Fill in the blank: Since implementing WalkMe, TUI Group has achieved ___ increase in employee self-sufficiency. Comment your guess, and then check out the full case study to unveil the team’s incredible results (no cheating!): https://bit.ly/3U0utPG

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