![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjUJKeVrZyMkIsXNXIw5__QrfQsU7efhlP2K0BeOY34OLfdUaWxZ=s32)
M H
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Used to work great. The deals and points are excellent. With a recent update you can't use deals anymore unless you go to the restaurant. So you can't order ahead. It SUCKS! Please fix this. ***UPDATE*** I've uninstalled and reinstalled the app countless times. I've cleared the cache and data. I've updated the app. I've unfavorited all items. Yes, I've done it ALL and deals still don't work for ordering ahead. I can only use deals at the restaurant. PLEASE FIX THIS, MCDONALD'S!
7 people found this review helpful
McDonalds USA, LLC
July 21, 2024
let's get the app working again. try to uninstall and reinstall the app. if you still have the same issue, drop us a line here: https://www.mcdonalds.com/us/en-us/feedback.html
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a-/ALV-UjUeaSRxuLfNL0rSC7V8yE2kp5AL61dvE-fxJwpWD1eMNwbvWXkuHA=s32)
Katie Alexander
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This last update has made the app crash too many times to count and I'm not happy with it anymore. I've uninstalled it and reinstalled it several times but it's still not working correctly. When you go to add a deal it stops on the "add deal" page and freezes. Edit: the app was working just fine before. I can't add a picture to show you exactly where it freezes, but I click on the $1 any size drink deal, select a large Coca-Cola, the next page is where it freezes (example).
60 people found this review helpful
McDonalds USA, LLC
July 24, 2024
Katie, you shouldn't have to reinstall that frequently. drop us some details via the link below so we can look into it: https://www.mcdonalds.com/us/en-us/feedback.html
![](https://cdn.statically.io/img/play-lh.googleusercontent.com/a/ACg8ocJ_L_6roKaBU7mUC3vbdl1M5SU3USuLvF-L6QueYoxkQ8wECg=s32-mo)
Cindy Bessette
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App doesn't always work. It will say I used it already when I didn't. Other times, it just won't load. It's also stingy when you try to load a receipt and find out it's once a month. You lose points when app is down. I have un-installed and reinstalled it so many times. Always more work for me! I see several people were told to delete and reinstall. They said the same to me, so I edited my review!!! Still glitchy and unresponsive for such a large company!!
188 people found this review helpful
McDonalds USA, LLC
July 16, 2024
Cindy! we always want the app to work for you. try uninstalling and reinstalling the app. if you still have the same issue, hit us up here: https://www.mcdonalds.com/us/en-us/feedback.html