Brettagher
Stubhub vastly overcharges for tickets, and the service fee increases with the ticket price. What sense does that make? I confirmed an order through the app and then StubHub couldn't deliver. They sent me a replacement, which was nice, but first they emailed, then I logged into the app, then I had to create a Ticketmaster account. Then I downloaded it into my wallet. Is it that hard to just put the ticket on the actual app?? Use Tickpick instead. It's cheaper, transparent, and far better UX.
3 people found this review helpful
Karl Leong
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Complete Ripoff I went into app to check on tickets and find out total price. I had to keep tapping through each confirmation screen; even a payment method before finding out the full price. With each tap, I was worried that I might actually purchase before finding out the full price. So a $42 ticket on the initial screen became $64 total price! Over 50%more in fees! There was a time, when Stubhub charged somewhat reasonable fees, but those days are long gone. Buyers and sellers lose.
69 people found this review helpful
Damon Hughes
I've used this app for years. Recently I moved. When I did, I switched my city in the app to make sure I was getting listing near me. I don't know if it's just me, but I'm continually getting listings over 8 hours from me, to shows I wanna go to but are completely unfeasible. Please fix this. I'm not going to be disappointed on shows I can't see because the app isn't working correctly.
22 people found this review helpful