‘I had the privilege of leading and working alongside Rosaria during my tenure as Director of Customer Success at OneLogin. In her role as a Senior Customer Success Manager, she consistently demonstrated outstanding performance and dedication to our customers' success. Her ability to develop and execute strategic plans for customer adoption, retention, and growth was instrumental in achieving the overall success we saw at OneLogin as a CS organization. Rosaria also excelled in building strong relationships with key stakeholders, both internally and externally. Her proactive approach to understanding customer needs and addressing challenges ensured high levels of customer satisfaction and loyalty. Additionally, her collaboration with cross-functional teams, including Product, Sales, and Support, was exemplary. She played a crucial role in prioritizing feature requests, educating customers about product roadmaps, and delivering comprehensive business reviews. Her strategic thinking, combined with her deep understanding of customer success principles, made her an invaluable asset to our team. I highly recommend Rosaria for any leadership role in Customer Success. Her expertise, work ethic, and proven track record of success will undoubtedly contribute to the success of any organization she joins and is a one-of-a-kind talent.’
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Building long-term relationships with customers by helping them use their investment in…
Activiteit
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I spend 25-30 hours every week on recruitment. Not in meetings with a recruitment team, but personally headhunting, reading through 100's of CVs and…
I spend 25-30 hours every week on recruitment. Not in meetings with a recruitment team, but personally headhunting, reading through 100's of CVs and…
Gemarkeerd als interessant door Rosaria Ferrante
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How can IDaaS help organizations overcome the challenges they face in highly complex environments? Stuart Sharp, VP of OneLogin Product Strategy at…
How can IDaaS help organizations overcome the challenges they face in highly complex environments? Stuart Sharp, VP of OneLogin Product Strategy at…
Gemarkeerd als interessant door Rosaria Ferrante
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Searching for your next job? Having a solid introduction to include with your resume is very important. This could replace a cover letter, but if…
Searching for your next job? Having a solid introduction to include with your resume is very important. This could replace a cover letter, but if…
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