Rogier Braakman

𝗣𝗮𝘀𝘀𝗶𝗲 𝗮𝗹𝘀 𝘃𝗲𝗿𝗱𝗶𝗲𝗻𝗺𝗼𝗱𝗲𝗹! Dat ik een passie heb voor onderscheidende business concepten, passende verdienmodellen en ondernemen met impact, dat is hopelijk geen verrassing💚. In de wereld om ons heen ontstaan er steeds meer mooie, sociale initiatieven. Ondernemingen die niet alleen economische, maar ook maatschappelijke en/of sociale waarde nastreven. Maar (hopelijk) wel met een goed doordachte business case 'eronder'. De ambitie van en het verhaal achter Hotel Hotspot Hutspot in 010 is zeker inspirerend. Kijk en doe je mee? #socialimpact #impactondernemen #businessconcept #verdienmodel #Hotspot #Hutspot #omdenken #pazzieforbusiness

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Upselling and Excel sheets are NOT a good match ❌ Tracking your upsells with good old Excel sheets might seem like a great idea. But, in reality, the process becomes time-consuming and impossible to scale for many hoteliers. As our recent LowKey podcast guest, Michiel Bogaert from Pillows Hotels highlights, using Excel sheets for upselling was a hassle for the front desk team at Pillows Grand Boutique Hotel Reylof. The need to constantly copy reservation numbers, register purchases, and track their amounts in spreadsheets drained the team's motivation. This is why, in Michiel’s opinion, automating front desk upselling is crucial for success. With Oaky’s Front Desk Upsell automation, Michiel was able to: 🔸Automate and simplify the upselling process 🔸Boost team motivation by setting up a viable incentive program that eliminated unnecessary competition 🔸Fuel revenue growth while delighting guests with personalised upsell options. Are you experiencing the same challenges as the Pillows Hotels team did? Discover more in this episode: https://hubs.li/Q02Bwbk50 #oaky #hotelupsell #hotelupselling #frontdeskupselling #frontdeskupsell #pillowshotels #hotelrevenue

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🚀 Toerisme Veluwe Arnhem Nijmegen AI Chatbot Success Story! 🚀 Tourism Veluwe Arnhem Nijmegen has transformed their visitor services with Watermelon’s AI chatbot, automating 95% of visitor inquiries and saving 200 hours. This innovative solution has enabled them to provide 24/7 multilingual support, enhancing the visitor experience and efficiency. Discover the full story of how Tourism VAN overcame service challenges and boosted their operations with seamless technology integration. 🔗 Watch the success story now! #AI #Chatbot #CustomerService #Innovation #TourismSuccess #WatermelonAI #Efficiency #SuccessStory

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For hotel franchises, success hinges on fundamental principles. So what are the key factors to consider when selecting the perfect brand? Thijs Merks, COO at 24 Hotel Group, dives deep into the decision-making process between opting for a soft or hard brand for hotel franchises. ‘We found ourselves compelled to implement two ICT installations, which I was particularly not amused by due to the double costs involved.' He stresses the vital importance of thorough conceptualization before making a choice. This preparation ensures that you're fully equipped for negotiations as you embark on discussions with a brand. #sbit #hospitality

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Dank je wel Anna Batten voor de superleuke en interessante training 'Zakelijk tekenen'! Door jouw heldere uitleg en enthousiasme vind ik dat zelfs ik kan tekenen! View my verified achievement from Agile Scrum Group.

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🌍🚆 Shaping the Future of Tourism Travel @ Breda University 🚆🌍 We are excited to share that our co-director Mark Mallants, represented benerail at the Sustainable Tourism Mobility Forum held at Breda University of Applied Sciences. Mark participated in a vivid debate on the future of sustainable long-haul travel, inspiring academics and the tourism industry. Around the table with Floor Bregman (Sustainability Manager, Corendon), Elmer van Buuren (CEO, European Sleeper), Paul Peeters (Distinguished Professor Sustainable Tourism Transport, BUas), Petrouschka Werther (Director Sustainable Mobility, Ministerie van Infrastructuur en Waterstaat), some key blocking points of sustainable travel were addressed:    ✈️  Reducing Long-Haul Flights:   Long-haul flights represent the largest share of transport-related CO2 emissions. There is currently no sustainable aviation fuel, and alternatives like hydrogen and electric flying are still decades away from feasibility. We need to find sustainable solutions now.    🌐 Changing Tourism Trends:   The rise of low-cost air carriers has driven demand for far-away, bucket-list destinations, contributing significantly to climate change. If we continue this path, many of these destinations may disappear. It's crucial to rethink the role of destination marketing in creating and solving this issue. Tourism sector research underscores these risks.    🚄 Preferred Alternatives:   There was unanimous agreement that we must change our current approach to reduce CO2 emissions. That day, we all agreed to change our approach with preferred alternatives like touring cars, high-speed trains, and night trains. Government and industry actions, such as distance-based aviation taxes and CO2 ceilings for airports like Royal Schiphol Group, are being developed. Seamless ticketing and a carefree travel experience across different modes of transportation are essential for this sustainable future.     We are proud to be part of this transformative journey towards a greener and more sustainable travel future. 🌱    Feel free to share this message with anyone in this field of knowledge.     #SustainableTourism #Mobility #PanelDiscussion #Innovation #benerail

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👑How can your hotel get ready for King’s Day?🎉 On April 27th, the Netherlands gears up to celebrate the birthday of King Willem-Alexander, a cherished holiday among all Dutchies! The excitement kicks off on King's Night and from dawn till dusk, the city comes alive with an array of activities. With Amsterdam at the heart of action, hundreds of thousands of people, including tourists, join to experience this unique atmosphere. Here’s how we can best support our guests during this time: 1) Food and drinks: With many supermarkets closed on King’s Day, and shops following procedures to only sell one alcoholic beverage to customers at a time, be sure to tell your guests to purchase food and drinks beforehand. Plus, advise your guests to bring enough cash as ATM queues on King’s Day can get extreme! 2) Public transport: While trams, buses, and subways offer extensive services, they operate on modified routes and schedules. Encourage guests to download the official GVB app for real-time updates and plan at least twice as much time as normal for travel, especially those departing on King’s Day itself! 3) Celebrating in style: Remind guests to wear orange attire - the colour of the day! Given April’s unpredictable weather, advise your guests to bring a raincoat or poncho! Also, emphasize the importance of securing valuables in the busy crowds. As a fun bonus: offer face paint at the reception so guests can wear the Dutch flag with pride! 4) Celebrating on the canals: Many visitors aim to celebrate King’s Day on a boat. With numerous options, be sure to tell your guests to secure a booking as early as possible. Tip: recommend hiring a captain for those unfamiliar with navigating such busy waters! 5) Exploring festivals: King’s Day is renowned for its street parades and festivals. Our guests may want to check out the diverse line-up of events in Amsterdam. While tickets sell out fast, there are plenty of free options featuring various music genres we can suggest our guests to check out! 6) Discovering markets: King’s Day presents the perfect opportunity for unique finds. For guests seeking a quieter experience, suggest visiting the city’s many free markets! Tip: Vondelpark is a great family-friendly option, where they can enjoy a variety of live performances and homemade treats. Share your tips in the comments, let’s make this King’s Day unforgettable for our guests!🧡 #WeAreKey #Kingsday #Amsterdam #Hotels #Hotelindustry #Hospitality #Hospitalityindustry #Hoteltips #Kingsdaytips #Kingsdayguide #Hoteladvice #Customerservice

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This week, our CEO, Nicholas Hall, visited the Netherlands, where he was fostering strong relationships with valued DTTT Members and clients - Toerisme Veluwe Arnhem Nijmegen, NHL Stenden, MarketingOost Regio- en Stadsmarketing and NBTC Netherlands Board of Tourism & Conventions. Here is what he's been focusing on: • Industry Insights: Shared expertise on the role of data in an evolving tourism landscape (an exciting podcast episode with Toerisme Veluwe Arnhem Nijmegen is on the horizon! 🎙️) • Strengthened Collaborations: Identified opportunities for mutual growth to elevate our successful partnerships. 🤝 • Strategic Discussions: Discussed key industry trends and the emerging priorities for destinations and academia. 📈 These meetings underline DTTT's commitment to fostering long-lasting partnerships that drive positive change in the tourism industry. Stay tuned for updates on the exciting collaborations brewing in the Netherlands! 🇳🇱 Thanks to everyone for their time. Omar van Beek Melissa Fuller Christiaan van der Ham Alice Voorhorst Wendy Weijdema Sanne van Let Michael Siebers #DTTT #TourismInnovation #TravelTech #IndustryInsights #StrategicPartnerships #Growth #TourismTrends #Collaboration #Netherlands

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🎉 Fun Contest for Hoteliers! 🎉 Getting an AI chatbot for your hotel website has never been easier. Imagine a human-like assistant, available 24/7, intelligently supporting and upselling – all for free. But did you know that you can have your own assistant, trained with your hotel's data, in just 5 minutes? Yes, it's that simple - see the tutorial slides for our self-service provisioning workflow. ⚱ Here comes the fun part: Would you like to be featured in our official sign-up flow tutorial at inhotel.io? The first 10 hoteliers to comment on this post with a single word describing the sign-up flow as you perceive it, and an optional suggestion for its further simplification, will qualify. We will announce the winner in a few days when we publish the tutorial.

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This Monday was a good day for all stakeholders in hospitality. The European Union gave Booking. com (OTA’s) gatekeeper status through the Digital Markets Act. A long-time anticipated development for hotels enables them to set the prices of their rooms how they please. A development that puts them back in charge of their own product. Makes sense I would say! It’s not only about increasing hotel earnings through reduced commissions to OTA’s. It’s about hotels taking back control of the guest journey from booking to post-stay communication about rating the stay and secure that guests come back. By being in control hotels can secure the best possible service and branding through a range of relevant guest interactions pre-stay, during stay, and post-stay. Our advice for hotels would be to utilize the development to secure rich booking data through direct booking to be able to communicate with ALL guests at any time, on any channel,- to the convenience of the guests. Welcome back to the future to all hoteliers!

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Fantastisch om te lezen hoe je buiten je comfortzone stapt en groeit! 🌱 "You can only grow if you are willing to feel awkward and uncomfortable when you try something new." - Brian Tracy Blijf groeien en inspireer anderen met je moed Werner Van Staey! #inspiratie #groei #comfortzone #persoonlijkeontwikkeling

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📣 Save the Date! 📣 We are thrilled to announce the 𝗘𝗣𝗣 𝗚𝗹𝗼𝗯𝗮𝗹 𝗣𝗿𝗶𝗰𝗶𝗻𝗴 𝗮𝗻𝗱 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗙𝗼𝗿𝘂𝗺 𝟮𝟬𝟮𝟰, taking place from November 12-15 in the vibrant city of Amsterdam, Netherlands! 🌍 📅 Dates: November 12-15, 2024 📍 Location: Amsterdam, The Netherlands Join us for the world’s premier cross-industry forum, where over 170 pricing and revenue management professionals will gather to share insights, explore innovative strategies, and build valuable connections. This year’s forum focuses on the key theme "𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝘃𝗲 𝗣𝗿𝗶𝗰𝗶𝗻𝗴: 𝗖𝗿𝗼𝘀𝘀-𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝘆 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀" and will highlight: 🔹 GEN AI - Pricing Reimagined: AI’s Revolutionary Role from Data to Deals 🔹 ANALYTICS - Decoding Dollars: The Advanced Analytical Edge in Pricing 🔹 Precision - RGM Strategic RGM Mastery: Winning the Game of Growth  🔹 DYNAMIC PRICING - Real-Time Dynamic Pricing Strategies to Gain Competitive Advantage  🔹 PRICE ELASTICITY - Advanced Segmentation & Price Elasticity Strategies for Market Mastery  🔹 GTM - Innovating Market Access & GTM  🔹 CX - Pricing Reimagined: Crafting the Transformative Customer Experience Don’t miss out on this opportunity to stay ahead in the dynamic field of pricing and revenue management. Be the first to see our leading agenda and speaker line-up by pre-ordering the brochure now! 📖✨ Pre-order Brochure ➡️ https://lnkd.in/dgGZyF6r #epp #EPPpricingforum #pricing #pricingstrategy #pricingoptimization #pricinganalysis #revenuemanagement #dataanalytics #ecommerce #inflation #GrowthManagement #revenuemanagement #RevenueGrowth

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🧩 How do you make AI actually work for your hotel's commercial team? 🔑 At Lighthouse, we see AI as a game-changer and an essential ally for revenue teams, transforming complexity into clarity and strategic opportunities. In an article for the Hotel Yearbook, Ivo Minjauw, our Chief Product Officer, outlines best practices for navigating the overwhelming volume of complex data and effectively leveraging AI to uncover hidden insights, capture missed opportunities, and work smarter. 📖 Read Ivo's expert advice: https://mylh.co/4eDvvKT

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It was a nice day! Good that we got to know more of the team and even better to hear so many good conversations about education🙂 #curriculumdesign #vision #education #highered #educationaldesign

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Exciting News for Travelers. Enjoy free stays, special rates, and exclusive benefits. As part of Marriott Bonvoy at W Amsterdam, earning points has never been easier. Simply by staying at our property, treating yourself at AWAY Spa and W Lounge, or organizing an event, Marriott Bonvoy members can earn points. Then, members can use those points to get exclusive deals and benefits. At W Amsterdam, Marriott Bonvoy members can enjoy special rates when staying at our property, having drinks at W Lounge, and relaxing at AWAY Spa, as well as the chance to unlock benefits such as late checkout, free stays, and more. Not a member? Join now with the link. It's free. https://lnkd.in/eFqNUbMf

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Digital Transformation and Smart Hotels: Mews Unfold We Are Key had the honor of attending the Mews Unfold Event this year, where we have some exciting news to share! Firstly, we’d like to thank Matthijs Welle, Richard Valtr, and everyone behind the scenes for organizing such an incredible event. Secondly, ever since we became official Mews Deployment Partners, we’ve seen huge improvements in our efficiency, revenue, and guest satisfaction. Nevertheless, Mews continues to impress us! On Wednesday, we learned that the new Mews update will be almost twice as fast, featuring: 1) Predicted Actions: With customized AI, Mews can now predict your next move and offer remarkable recommendations. Checking a guest in? Mews will automatically present room upgrade options to your guests, helping you maximize revenue. 2) Smart Search: Mews has implemented a full-fledged virtual assistant, making it possible to chat directly with the system. We all know the stress that comes when you can’t find something, for instance a bill, or you simply have a question about the system. Well now, receptionists will never need to call their manager for help again! 3) Smart Tips: Mews aims to free up receptionists’ time so that they can focus on the personal aspect of hospitality: the interaction with guests and delivering exceptional customer experiences. The system will now automatically process everything you need to know about your guests, providing precise tips exactly when you need it, allowing you to optimize personalization! And there’s more: Mews is currently working on a feature that will allow us, and our guests, to speak directly to the system. Incredible! Has your hotel implemented Mews yet? If not, now is the time! Mews is the ultimate reservation system for hospitality businesses. Whether your hotel is a new property or looking to switch property management systems, we are qualified to help you set up Mews PMS from scratch. We Are Key offers comprehensive training packages tailored to your hotel’s unique needs, ensuring you discover the full potential of Mews. Contact us today to find out more! #WeAreKey #Mews #Mewsunfold #Digitaltransformation #Smarthotel

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📢 Are you going to be in our advisory group about the RFP tool of the future? 🔜 Co-Creating the RFP tool of the future? 🔜Thinking about how we can optimize and improve this process? 🔜What is already out there and what is not? Your help, advise, knowledge & creativity are more than needed! Sent me a message to show your interest 📧 #advisorygroup #creative #industryspecialists

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