Administrative Assistant

Marsh McLennan is the world’s leading professional services firm in risk, strategy, and people through the business units: Marsh, Mercer, Guy Carpenter and Oliver Wyman.

At Mercer we do consulting in talent, health, retirement, and investments. We help clients around the world advance the health, wealth, and careers of their most vital asset — their people.

Mercer is seeking candidates for the following position in México City, located in Torre Mayor office:

Administrative Assistant

What can you expect?

• As an Administrative Assistant, you will make sure that work runs smoothly for our consultants by keeping them organized and providing day-to-day administrative support in project management, documents, and marketing presentations preparation.
• Opportunity to interact with different areas of Marsh McLennan and can look forward to a career with many opportunities to learn, grow, and advance.
• A high value is placed on diversity, and we work to foster understanding, inclusion, and innovation in the workplace.
  
  

What's in it for you?

• Competitive pay, Christmas bonus, and full benefits package – effective starting Day 1! (Life, major medical, and other insurances at preferential rates, as well as a Savings Fund).
• Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture (hybrid work schedule).
• Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
  
  

We will count on you to:

• Successfully and consistently complete a variety of administrative tasks for your core clients
• Collaborate with other AA/EA to ensure fluid and flawless execution of duties that require teaming with others
• Comprehensive calendar management, designing a schedule that not only accomplishes meeting and task management, but that creates a workday/week that aligns with high-level priorities and goals
• Proactively spot opportunities to add internal and external meetings, interviews, staff meetings, follow up meetings
• Develop a knowledge base of projects, key clients and internal support functions to support business goals and objectives
• Other administrative duties including booking business travel, organizing video conferences, processing expense reports, timesheets, vendor invoices, CRM contact data entry and updates, coordinate internal and external events
• Responsive to internal and external client needs
• Deliver a positive service experience to clients and work to build and maintain trusted relationships
• Single point of contact for core administrative needs
• Liaise with other support departments (US Facilities, Finance, IT, HR, etc.)
• Perform other related duties as required by management
  
  

What do you need to have?

• At least 3 years of experience in administrative, hospitality or customer service experience, or other transferable skills.
• Fluency in English required
• Associate´s or bachelor’s degree in marketing, Business, or related fields with marketing junior background.
• English proficiency.
• Proficiency working with Microsoft Office Suite, basic knowledge of CRM is a plus
  
  

What makes you stand out?

• Good judgement
• Ownership mentality
• Strong organizational skills
• Empathetic, courteous, positive demeanor
• Ability to multitask and prioritize tasks to deliver results on time
• Ability to work in fast-paced environment and be detail-oriented
• Maintain and respect confidentiality
• Resourceful and proactive
• Strong problem-solving skills and decision-making capabilities
• Superior written and verbal communication skills
• Good time-management skills
• Team player who is able to work with different personalities and working styles
  
  

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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