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29It should be under warranty so tell the garage to come and collect it, speak to Toyota direct if they aren't helpful.– davidjwestCommented Dec 8, 2017 at 11:41
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23Given the video, I think that Toyota would be very interested in fixing this quickly to avoid bad PR. This is NOT the way a Prius should behave. If the dealer is unresponsive, I'd start with Toyota Customer Service toyota.co.uk/contact-us/index.json– HilmarCommented Dec 8, 2017 at 15:16
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4Draining your 12v battery is the same as running out of gasoline. It is NOT a defect of the vehicle. It is a driver error that you should not make.– Billy left SE for CodidactCommented Dec 11, 2017 at 3:27
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4@BillyC., However, it's possible that some fault in the vehicle, either there when first purchased, or introduced during service, is causing the battery to drain even when the car is used correctly.– The PhotonCommented Dec 11, 2017 at 5:55
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4Bugger any "soiled relationship"; the manufacturer effectively signed a binding agreement with that warranty, and as a representative of the manufacturer, the dealer is responsible for representing the manufacturer. If they try to pull anything shady while working on OP's car they'll only make things worse from themselves from all sides (consumer, public opinion, and manufacturer).– Doktor JCommented Dec 11, 2017 at 17:19
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