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Dec 5, 2022 at 8:47 comment added Lundin @Laurel I'm not sure what you mean with "separate", there is no such role presently. Obviously the company can't hire someone and put them on their payroll to "represent" the community, it would be as if the leader of a labour union was hired by the company. The main goals with this would be: transparency, a clearer channel of communication, a way for the community to put some weight into their insistence that the company should prioritize the right kind of projects. I think it would be a win-win for everyone.
Dec 2, 2022 at 20:53 comment added Thomas Markov We have several users at RPG (including myself) who are thoroughly engaged with the broader SE community, particularly here on meta. I'm confident most, if not all, stacks already have users who are looking out for their respective stacks at the network level through engagement here on big meta.
Dec 2, 2022 at 17:39 comment added starball @Laurel one point Lundin made that might explain their stance on that is "The Community Managers (CMs) are paid employees and therefore don't represent the community. [...] Community Ambassadors would be elected the same way as diamond moderators are elected today, through the same voting system.". I can see the argument for having a focused, dedicated role separate from "exception handling".
Dec 2, 2022 at 17:00 comment added Laurel Does this really need a separate role? If there's an active community on meta posting things, all a mod needs to do is to add a single tag to pass a question to CMs/devs.
Dec 2, 2022 at 16:07 comment added Journeyman Geek the community outside working with the various moderation teams, almost like a community manager at large - focusing on small 'local' issues and available and visible to the community. But that's naturally outside the scope of this, and is something I've not quite figured out how to bring up formally and gracefully ;)
Dec 2, 2022 at 16:04 comment added Journeyman Geek Something I gave as feedback in an earlier iteration of this was that - these roles shouldn't overlap 'core' community management roles - and the ability to directly engage the community and work with it, and effectively use tools like meta should be an organic capability of the community management team. There's some difficulties there between company culture and hiring practices but folks who can be credible ambassidors of the company to the community and vice versa should be recruited/hired for the community team. I'd go so far in saying there's value in folks directly engaging
Dec 2, 2022 at 15:21 history answered Lundin CC BY-SA 4.0