In March 2020, the Community Management Team came up with a new process by which the community and moderators can escalate posts that need staff attention.

We tested it for 6 weeks, and found the results to warrant keeping this new process going.

For as long as this process is in place, you can find the guidance on how to get attention to old posts that need a response from staff at this post. That guidance will be updated regularly, as the post notes, so using the "follow post" feature might be a good idea if you wanna be up-to-date on the latest guidance.

In March 2020, the Community Management Team came up with a new process by which the community and moderators can escalate posts that need staff attention.

We tested it for 6 weeks, and found the results to warrant keeping this new process going.

For as long as this process is in place, you can find the guidance on how to get attention to old posts that need a response from staff at this post. That guidance will be updated regularly, as the post notes, so using the "follow post" feature might be a good idea if you wanna be up-to-date on the latest guidance.

That being said, the general "dos and don'ts" advice provided on both Sonic and Monica's answers (with regards to how to post about these, how to make your case on someone else's post, how you shouldn't repost these, etc.,) are still mostly applicable and worth reading.