Second, we hurt a longstanding member of the community and an important volunteer moderator. She deserved the benefit of a private, comprehensive process. In the absence of a clear process for handling this kind of situation, we should have taken inspiration from our existing Moderator Action Review Process. We made a decision to act quickly, which I personally approved, but in doing so skipped several critical parts of the process. In acting quickly, we also acted at a time which coincided with a Jewish holiday which she and many other members of our community observe, and we should have taken that more into account in the process.
I’m responsible for that, and I’m sorry. We’ll be reaching out to her directly to apologize for the lack of process, privacy, and to discuss next steps. We’ll keep those discussions completely private unless we both agree to share any of it with the community.