PinnedDevashish Datt MamgaininChatbots Life10 Reasons Why Your Business Should Be Using Instagram Business ChatInstagram, more than just a platform for memes and cat videos, is a thriving business hub.Jun 26Jun 26
Devashish Datt MamgainTop 6 Chatbot Apps for Android in 2024With 3.6 billion Android users globally, creating an AI chatbot for your app is likely the best decision you’ll make in 2024.15h ago15h ago
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishUsing AI to Go from Customer Satisfaction to Customer DelightA recent report from McKinsey identified customer service as one of the critical areas where generative AI will deliver productivity…1d ago1d ago
Devashish Datt Mamgain7 Effective Strategies to Lower Call Center CostsMaintaining high-quality customer support while reducing operating costs is crucial for call center agencies to stay competitive. For…1d ago1d ago
Devashish Datt MamgainConversational AI vs. Generative AI: A Comparative AnalysisWhen discussing artificial intelligence, names like ChatGPT, Claude, or Gemini frequently come up. Yet, the AI field is vast, supported by…Jul 25Jul 25
Devashish Datt MamgainFrom Conflict to Resolution: The Power of Assertiveness in Customer SupportWhat’s common between the following statements?Jul 24Jul 24
Devashish Datt MamgainNavigating the Complicated Customer Support Tech StackIn 2021, Forrester released a report showing that only 37% of customer support executives were satisfied with their current tech stack…Jul 22Jul 22
Devashish Datt MamgainEnterprise Guide to Instagram Business ChatInstagram’s Business Chat allows businesses to directly connect with their customers on Instagram. This functionality presents a great…Jul 16Jul 16
Devashish Datt MamgaininChatbots LifeUnleashing the Power of Voice Chatbots in Customer SupportWhen scientists at Bells Labs created the Voder machine in the 1930s, they probably didn’t expect the current phase of automated voice…Jul 12Jul 12
Devashish Datt MamgaininArtificial Intelligence in Plain EnglishConversational AI in Customer Support: Latest Trends (2024 and Beyond)The ChatGPT launch in 2022 fundamentally changed the landscape of conversational AI for the wider world. It signaled an end for salesy…Jul 8Jul 8