Apple's massive outage has just been fixed

The App Store, Apple Music, and Apple TV were all down for over an hour.
By Amanda Yeo  on 
The Apple logo.
Credit: Julie Sebadelha / AFP via Getty Images

Apple just had a massive outage of its services, with users around the world unable to access everything from the App Store to Apple TV. Fortunately the tech giant appears to have since resolved the issue, leaving you free to stream your Apple Music playlist in peace.

First complaints of an outage began appearing shortly after Apple's systems went down at 3:13 p.m. PT / 6:13 p.m. ET, with multiple users notifying the company that they were unable to access services such as the App Store, Apple Music, or Apple TV. Mashable's testing found that attempting to access the Apple Store on an iPhone during the outage brought up a notification that it "cannot connect."

It quickly became apparent that the issue was impacting many more services, though. The official Apple Support Twitter/X account has not made any general announcement about the outage, however it did tell users who raised the issue to bookmark its System Status page for updates.

Fortunately, Apple's services came back up at 4:35 p.m. PT / 7:35 p.m. ET, allowing Apple TV customers to resume streaming The Completely Made-Up Adventures of Dick Turpin without interruption.

Which Apple services were down?

Apple's website listed outages on:

Mashable Light Speed
Want more out-of-this world tech, space and science stories?
Sign up for Mashable's weekly Light Speed newsletter.
By signing up you agree to our Terms of Use and Privacy Policy.
Thanks for signing up!
  • App Store

  • Apple Arcade

  • Apple Books

  • Apple Fitness+

  • Apple Music

  • Apple Music radio

  • Apple Music Subscriptions

  • Apple Sports

  • Apple TV Channels

  • Apple TV+

  • AppleCare on Device

  • Audiobooks

  • Mac App Store

  • Podcasts

  • Subscription Purchase

So basically the majority of Apple's most popular services were down, though fortunately Apple Pay remained unaffected. Apple Music Classical was still up as well, which was good news for anyone who prefers Tchaikovsky to Taylor Swift.

As of writing, Apple's Systems Status page lists everything back up except for AppleCare on Device.

Several other Apple services are still experiencing issues though, including:

  • Apple Business Essentials

  • Apple Business Manager

  • Apple School Manager

UPDATE: Apr. 4, 2024, 11:15 a.m. AEDT Apple's Systems Status page now states that AppleCare on Device is back up as well.

UPDATE: Apr. 4, 2024, 11:39 a.m. AEDT The issues impacting Apple Business Essentials, Apple Business Manager, and Apple School Manager have now been resolved as well, meaning all of Apple's systems are now back up and running without problems.

Topics Apple

Amanda Yeo
Amanda Yeo
Assistant Editor

Amanda Yeo is an Assistant Editor at Mashable, covering entertainment, culture, tech, science, and social good. Based in Australia, she writes about everything from video games and K-pop to movies and gadgets.


Recommended For You

Microsoft outage impacting flights globally. See the latest.
Passengers seated at Suvarnabhumi Airport in Bangkok, Thailand on July 19.


Which banks were affected by the Microsoft outage? What we know.
Female hand inserting bank card into automatic cash machine (ATM) to access bank account services in the city. Cash withdrawing, paying bills, checking account balance, transferring money, currency exchange at ATM. Self-service concept.

Microsoft says CrowdStrike outage affected many more devices than reported
CrowdStrike logo over the Microsoft Windows blue screen of death

Trending on Mashable
NYT Connections today: See hints and answers for August 2
A phone displaying the New York Times game 'Connections.'


Android users, beware! Text message stealing malware is targeting smartphones to gain access to users' data
Android logo on smartphone

Wordle today: Here's the answer hints for August 2
a phone displaying Wordle

'The Daily Show's Ronny Chieng blasts Trump for Mindy Kaling and Kamala Harris post
Ronnie Cheng presents on "The Daily Show" beside an image of Kamala Harris and Mindy Kaling.
The biggest stories of the day delivered to your inbox.
This newsletter may contain advertising, deals, or affiliate links. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. You may unsubscribe from the newsletters at any time.
Thanks for signing up. See you at your inbox!