All Questions
3
questions
0
votes
0
answers
106
views
Is it rightly understood that any termination without just cause are unjust practices
Let's assume a Telco has terminated a consumer's lines without just cause. The disconnection is due to their failure of rectifying a billing issue. They didn't provide any customer support during the ...
- 338
0
votes
1
answer
89
views
What's the consumer's rights in a Telco billing dispute?
My aunt has a billing dispute with a Telco. Telco apologises and promises to resolve the billing issues but nothing has been done.
Her lines are disconnected twice in a month because of the ...
- 338
2
votes
1
answer
1k
views
If a company changes terms of service, can I refuse and get a refund for the affected product?
Presumably if they want to change the contract I entered, and I refuse, the contract has to stay the same. Sometimes this may be impractical for the company, so can I get a full refund in such a ...
- 125