adidas

Senior Manager Retail Operations KAZ

adidas Almaty, Almaty, Kazakhstan

Key Responsibilities

  • Inspirationally lead retail stores to a world class position by focusing on the 5 P’s: People, Product, Premises, Processes and Profit.
  • Coach and develop District Managers to ensure high quality Multi-Store Management performance and to build a talent pool for higher Operations roles.
  • Ensure a leading shopping experience and continuously maximise profitability from the store portfolio, in conjunction with key stakeholders, including the Retail Consumer Excellence Director and the EMC Consumer Excellence Team.
  • Manage and control operational expenses (OPEX) in line with the Market retail budget.
  • Manage and control inventory levels, shrinkage and stock accuracy across the stores as per targets set.
  • Make recommendations to the Retail Consumer Excellence Director on commercial opportunities at Market level by analysing retail KPI’s and local retail trends and needs.
  • Create and drive a high performance culture across the Market by setting clear expectations and targets analysing stores’ performance, holding District Managers accountable and giving appropriate and prompt feedback.
  • Adhere to Global standards for all retail marketing, visual merchandising, training, and other store related activities, and monitor/evaluate established processes to guarantee stores’ full compliance.
  • Identify and communicate Market needs and best practices to the Retail Consumer Excellence Director and EMC Consumer Excellence Team.
  • To work closely with HR, VM, Retail Marketing and B&M to ensure optimal service to the stores by ensuring service to field and stores is a cultural priority and a reality.
  • Work with the real estate team to ensure we deliver the best locations for the brand.
  • Drive compliance with all Retail Consumer Excellence standards, taking Market requirements into account, unless legally prohibited from doing so.

Knowledge, Skills And Abilities

  • Minimum of 7 years’ experience in the sales across Retail and Wholesale (in international companies), with an operational background and experience.
  • Strong leadership & management skills [diverse teams], with a minimum of 4 years’ experience of leading diverse teams and promote collaboration.
  • Structured, organized and with strong ability to prioritize.
  • Drive integrity and compliance to ensure sustainability.
  • Drive excellence on execution and a customer centric approach to build a sustainable business.
  • Expert understanding of local Markets’ consumers, accounts environment.
  • Excellent communication skills including impactful presentation skills, influencing, negotiating and change management.
  • Strong analytical skills and attention to detail.
  • Advanced numeracy and literacy, with good IT skills (MS Office: Word, Outlook, Excel, PowerPoint).
  • Fluency in English and Russian.

Requisite Education And Experience / Minimum Qualifications

  • University degree in business with marketing and sales focus

We Offer

  • Official employment in accordance with the Labour Code of Kazakhstan.
  • Fixed salary + annual bonus.
  • Hybrid work schedule (remote format/work from the office).
  • Flexible working hours (from 8-10:00 to 17-19:00).
  • Medical insurance.
  • Partial meal compensation.
  • 40% discount on company products.
  • Corporate development programs (career opportunities in various departments of the company, including relocation to other countries).
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Marketing, Finance, and Product Management
  • Industries

    Sporting Goods Manufacturing, Manufacturing, and Retail

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