The retail landscape is undergoing a seismic shift, driven by advancements in AI and other emerging technologies. Beyond enhancing the shopping experience, these innovations are fundamentally reshaping how consumers connect with brands and how retailers navigate an era characterized by unparalleled technological progress. Here are five ways artificial intelligence will transform retail. #TCS #CII #Retail #AI #CX
TCS Digital Software & Solutions
IT Services and IT Consulting
Mumbai, Maharashtra 47,442 followers
DS&S is a Strategic Growth Business within TCS, helping large businesses navigate critical digital transformations.
About us
TCS Digital Software & Solutions is a Strategic Growth Business within TCS, helping large businesses navigate critical digital transformations with modular, scalable, and fully integrated industry-tailored licensed software and solutions. TCS Digital Software & Solutions (DS&S) delivers on the promise of connected consumer intelligence. Our experience working with the world’s most successful enterprises drives the development of integrated software that helps them meet the higher expectations of today’s wired consumers and citizens. With TCS DS&S software, organizations can design experiences that logically connect every touch point of the consumer’s digital and physical journey. DS&S' product portfolio includes TCS Customer Intelligence & Insights™ and TCS Intelligent Urban Exchange™, which are AI-powered analytics solutions that help accelerate sustainability journeys and net zero initiatives, as well as improve customer experience and customer lifetime value in retail, banking, financial services, insurance, TTH, E&R and manufacturing industries.
- Website
-
https://www.tcs.com
External link for TCS Digital Software & Solutions
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Mumbai, Maharashtra
- Founded
- 2014
- Specialties
- Customer Analytics, Smart Transportation, Retail Analytics, Customer Experience, Sustainability, Consumer Loyalty, Sustainable Enterprises, Sustainable Cities, net zero, SMB Marketing, Intelligent Loyalty, Emotional Loyalty, CDP, Customer Data Platform, Consumer Insights, Personalization, and CX
Updates
-
AI-powered TCS Intelligent Urban Exchange solution drives sustainable operations and simplifies net zero journeys with data-driven insights. Emission and Carbon Footprint Recording Risk Exposure and Control Decarbonization and Sustainability Actions Emission Forecasting and Scenario Planning To know more visit https://lnkd.in/gkUg8Mcj #TCS #IUX #Sustainability #NetZero
Step up to build an eco-responsible legacy
my.sociabble.com
-
In an era where environmental responsibility is paramount, specialty #retailers are increasingly recognizing the importance of adopting sustainable practices. Implementing a targeted sustainability solution like TCS Intelligent Urban Exchange™ for sustainability can be a game-changer for these retailers. This Artificial Intelligence (#AI) and Machine Learning (#ML) powered offering provides value that go beyond just environmental impact. Read more. #TCS #IUX #Retail #SustainableRetail
Sustainable Retail is Now an Operational Imperative
TCS Digital Software & Solutions on LinkedIn
-
Tata Consultancy Services and dClimate announces a strategic partnership to integrate TCS's Intelligent Urban Exchange™ with Aegis climate risk assessment platform. “We are excited about the unique value proposition this partnership enables for our clients. dClimate's Aegis climate risk prediction aligns perfectly with IUX and our mission to help organizations navigate the complexities of climate risks and simplify their net zero journeys with comprehensive, advanced AI analytic decisioning capabilities," said Ashvini Saxena, VP & Head, TCS Digital Software & Solutions Read the full press release here - https://lnkd.in/gyqyrQ6F Tata Consultancy Services Tata Consultancy Services - North America #TCS #IUX ##ClimateRisk #Sustainability #Partners #NetZero
-
As AI continues to improve, customer care is set to evolve from reactive responses to proactive engagement. We offer a peek into what’s coming next. Read more. #TCS #CII #CX
How AI will transform customer care
-
Learn about the role of digital technologies in enabling and building process capabilities in energy utilities to meet the challenges and support future needs. #TCS #IUX #Utilities
Energy Utilities’ Transformation Path and Journey to the Future
-
TCS Customer Intelligence & Insights™ for retail is an AI-driven customer analytics, real-time CDP, and intelligent loyalty software solution that enables retailers to deliver hyper-personalized customer experiences that grow customer value and achieve loyalty as an outcome. To know more visit https://lnkd.in/gEcjuCFX #CII #CDP #CustomerAnalytics #CX #Loyalty
-
In the face of growing competition from fintech companies, banks are seeking ways to enhance their acquisition and retention of Small and Medium-sized Businesses (SMBs). As a global leader in IT services and business solutions, Tata Consultancy Services (TCS) is at the forefront of helping banks leverage technology to stay competitive. Our Customer Intelligence & Insights™ platform, backed by advanced analytics, AI, and ML, offers actionable insights about SMBs' financial needs and behaviors. This empowers banks to deliver personalized experiences and streamline their operations, thereby improving their SMB acquisition rates. Connect with us to discover how our solutions can help your bank acquire and retain SMB customers, build lasting loyalty, and increase customer lifetime value. Let's transform the future together! #TCS #SMBGrowth #CII #SMB David Ochi, MBA
How Banks can Improve Their SMB Acquisition Rate Using a Real-time CDP and AI-driven Technology
TCS Digital Software & Solutions on LinkedIn
-
Are you attending TM Forum's DTW24-Ignite, the premier Telco event, in Copenhagen? Meet us there to learn how we help telecommunications companies identify, track and reduce carbon emissions quickly and cost effectively - Click here https://lnkd.in/gduUHTb3 to Schedule a meeting or stop by our booth #308 for a demo, and check out our blog (https://lnkd.in/gRDGuySS) on sustainable Telcos. TCS Intelligent Urban Exchange offers AI-ML powered carbon emission forecasting and reduction insights, climate risk resilience, and value chain emission simulation scenarios for unprecedented decarbonization action insights and regulatory compliance. https://lnkd.in/g3CNF-SZ #TCS #Sustainability #IUX #CarbonReporting #Telecom
-
The Loyalty Expo 2024 was an enlightening experience, showcasing the future of customer loyalty. The most standout trend was the integration of Generative AI into loyalty programs, and as a pioneer in technology-led innovation, Tata Consultancy Services (TCS) is at the forefront of this revolution. By leveraging advanced data analytics, we are committed to delivering personalized experiences to customers, enhancing customer satisfaction and loyalty. At TCS, we understand the importance of emotional engagement and are dedicated to fostering deep connections with our clients. We also prioritize data security and transparency, reflecting our commitment to our clients' trust. As we continue our journey towards sustainability and community engagement, we are proud to be a part of the shift from transactional to experiential rewards, offering unique and memorable experiences. Join us as we continue to set benchmarks in the technology world, driving innovation and delivering value to stakeholders worldwide. Are you ready to revolutionize your loyalty program? Connect with Matt B., (Email:m.belanger@tcs.com) today to learn how our cutting-edge Customer Data Platform and Loyalty Management Platform can help you enhance customer engagement and drive loyalty. #TCS #LoyaltyExpo2024 #CII #CDP #LoyaltyPrograms #LoyaltyPlatforms
Insights from Loyalty Expo 2024, Orlando FL (Blog 3 of a 3-part series)
TCS Digital Software & Solutions on LinkedIn