Dr. Swapnil Dambe, (Ph.D.)

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MIBM Global, Matrix Institute Of Business Management, EMBA

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"Embarking as a visionary leader in Digital Business Transformation and Experience…

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Licenses & Certifications

Volunteer Experience

  • Vidyalankar Institute of Technology, Mumbai Graphic

    Speaker, Guest Lecturer & Jury - User Experience, HCI, HMI & Usability Engineering

    Vidyalankar Institute of Technology, Mumbai

    - Present 6 years 7 months

    Science and Technology

    Invited speaker, guest lecturer & Jury member at Vidyalankar College of Engineering, Mumbai for:
    - Industry Interface & Academia Connect
    -BE/ME Students Workshop
    -Guest Lectures
    -Students Project Review
    -Jury Member
    -Usability Test Lab Propositions
    -IEEE Seminar, Mumbai, Students Training

  • GH Raisoni University Graphic

    Guest Lecturer

    GH Raisoni University

    - Present 5 years 7 months

    Science and Technology

    Conducted 2 days B.E Computer Engineering student workshop on AI, ML & RPA Led Software Products & Services Design-Development

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS) Graphic

    Geust Lecture

    SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    - Present 6 years 4 months

    Science and Technology

    Conducted guest lecture at NMIMS, School of Design on topic called "Defining & Designing for Values - Businesses, Products, Services & Ecosystems

  • Birla Institute of Management Technology (BIMTECH), Birla College Graphic

    Keynote Guest Speaker at National Symposium on ‘Digital India’

    Birla Institute of Management Technology (BIMTECH), Birla College

    - Present 6 years 5 months

    Education

    Invited guest speaker at One Day National Symposium on ‘Digital India’ at Birla College on the topic "Digital Transformation & Humanizing Digital technologies"

  • Vidyalankar Institute of Technology, Mumbai Graphic

    Industry Mentor

    Vidyalankar Institute of Technology, Mumbai

    - Present 14 years 7 months

    Science and Technology

    Industry mentor-ship & an interface with collage faculties & engineering students for guiding & mentoring for :
    -Digital Transformation & Technologies
    -Data Analytics, Data Mining
    -User Experience
    -Human Computer Interaction
    -Web & eCommerce

  • IHCI Graphic

    Reviewer

    IHCI

    - Present 10 years 11 months

    Science and Technology

    Active Evaluator & Reviewer for iHCI's conference White Paper, Thought Papers & Case Studies.

  • University of Mumbai Graphic

    Sardar Patel College of Engineering Andheri (w), Mumbai, Steering Committee Member

    University of Mumbai

    - Present 8 years 2 months

    Education

    Active steering committee member to design the syllabus for ME Computer Sem II(CBSGS) in the subject of User Experience Design(MECSC103)

  • Ecosystem Transformist & Ideator

    Self

    - Present 8 years 7 months

    Environment

    Urban & Rural Planning, Development & Design
    People Welfare
    City Aesthetic Sense & Structures
    People Centered Ecosystems

  • Vidyalankar Institute of Technology, Mumbai Graphic

    Strategic Advisor & Digital Customer Experience Leader

    Vidyalankar Institute of Technology, Mumbai

    - 6 months

    Education

    Establishing Digital Incubator at VIT Dept. if Information Technology - Affiliated Association
    - Build, Form & Articulate Digital Transformation Business Case for Industry Verticals
    - Biz Design Thinking & Systems Thinking Solutioning
    - Conceptualize productive application & usage of Digital Trends such as AI, RPA, ML & Block-Chain
    - Digital Human (Customer) Experience Innovation - Ideation, Inception & Business Case
    - Anticipate core opportunities for Digital Experience…

    Establishing Digital Incubator at VIT Dept. if Information Technology - Affiliated Association
    - Build, Form & Articulate Digital Transformation Business Case for Industry Verticals
    - Biz Design Thinking & Systems Thinking Solutioning
    - Conceptualize productive application & usage of Digital Trends such as AI, RPA, ML & Block-Chain
    - Digital Human (Customer) Experience Innovation - Ideation, Inception & Business Case
    - Anticipate core opportunities for Digital Experience Transformation- Businesses, Products, Services,
    Platform, Ecosystems & Workplaces

Publications

  • Innovating Digital Consumer Services in Wealth Management Ecosystem An Anthropomorphic Approach

    Springer, http://www.ict4sd.org/

    As consumer services become more and more dependent on technology; there is an increasing chance of missing out on the value benefits offered through traditional medium of human (in-person) connects. For a consultative consumer service, value outcomes (tangible as well as ones perceived by consumers) become key pillars upon which the business stands. Hence, while digitalizing a consultative consumer service, designing a business model that caters to human characteristics and values becomes a key…

    As consumer services become more and more dependent on technology; there is an increasing chance of missing out on the value benefits offered through traditional medium of human (in-person) connects. For a consultative consumer service, value outcomes (tangible as well as ones perceived by consumers) become key pillars upon which the business stands. Hence, while digitalizing a consultative consumer service, designing a business model that caters to human characteristics and values becomes a key factor. We applied Business Design thinking and Strategic Design and Management approach to transform a traditional Financial Advisory service to a digital one. Our basis was Service-tized product architecture with an interaction paradigm that imbues anthropomorphic characteristics. Anthropomorphism in software products has hitherto, primarily, been studied from a user interface and interaction perspective. However, we looked at Human characteristics (physical, behavioral and experiential) that have over the period become an essential part of the Wealth Management ecosystem. We show through our work how the derived anthropomorphic characteristics have created business value benefits to key stakeholders.

    See publication

  • UX Industrialization: A Notion to Create Motorized UX Delivery Mechanism In The Rapidly Growing Digital Era

    ACM Digital Library

    See publication

  • Statistical Heuristic Assessment a Tangible Way of Assessing Product or Software Current Usability State,

    ACM Digital Library

    See publication

Honors & Awards

  • Presented Poster paper on “User Interface Patterns – Beyond UI Specifications and Guidelines, NCICT 2011

    National Conference on Innovative Computing Techniques 2011

  • PAT ON THE BACK - Best Performance Award for setting up UX activities in the SDLC within organization processes.

    IGATE Global Solutions Ltd

  • LAKSHYA-09_ON THE JOB ACHIEVER'S CONTEST, For best UX Assessment Tool innovative idea Contributed conceptualizing an idea of tracking human beings eye gaze movements on an digital interface to identify the blind spots on the Human Interface

    National Institute of Industrial Engineering-HRD Government of India


    https://www.nitie.edu/index.php?option=com_content&view=article&id=275&Itemid=155&lang=en

  • Best performance for the PHILIPS BIF project, best User Interface Design and active contribution in the project

    Tata Consultancy Services Limited

  • Best performance for the PHILIPS BIF project, best UX Design and leading the UX Project

    Tata Consultancy Services Limited

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