kapa.ai

4 million developers use Mapbox. With Kapa.ai, Mapbox answers 11k+ monthly questions instantly and decreases monthly support tickets by 20%. See our recent blog post (link in comments). Thank you David Schroeder and Jesse Sherrill for leading the partnership!

4 million developers use Mapbox. With Kapa.ai, Mapbox answers 11k+ monthly questions instantly and decreases monthly support tickets by 20%. See our recent blog post (link in comments). Thank you David Schroeder and Jesse Sherrill for leading the partnership!

It's pretty awesome when we have a Story LLP client that builds stuff to make it easier to build our own General Counsel AI. Huge plug to try out kapa.ai if your company builds any kind of developer tools - I wish more of our vendors had it!

Testing kapa.ai on answering questions on new internal company data formats and receiving customer feedback like this.👇

Awesome write-up from Usha Mandya and David Karlsson from the Docker, Inc team about the kapa.ai-powered AI assistant that now answers questions from the 13 million monthly docs visitors on docs.docker.com. 🐳 Read the full article here: https://lnkd.in/emwQi7UD

In just one month, Clean Canvas (one of the world's leading Shopify theme developers), reduced support ticket volume by 9% using the kapa.ai API. By enhancing their contact form with instant technical AI answers, Marcus Seoighe, Will Broderick and the rest of the team can now stop support tickets before they happen and significantly improve the user experience and help scale their support team. Here's how it works: 1) A user with an issue user goes to their online support form 2) After filling out the initial description, the user is prompted with an instant answer based on the knowledge base 3) In case that didn't help, the user can fill out the form as normal Read the full how-to here: https://lnkd.in/e5SjJus9 

Super excited to officially welcome Achilleas Mitrotasios to the kapa.ai team as Founding Engineer. He brings his experience as a former Y Combinator founder himself (and engineering stints at Zalando and Bloomberg) to help build out the best LLM-based system to answer technical questions.

We're super excited to be powering Mapbox's developer AI bot at kapa.ai!

kapa.ai's "Ask AI" bot is now live on Docker, Inc's documentation! 🎉 🐳 As avid Docker, Inc users ourselves, we couldn't be more excited to partner up with David Karlsson and the rest of the Docker team to launch a generative AI bot on their docs to help users navigate the 1000s of pages of technical guides and container references. Check it out here: https://docs.docker.com 👋

🔎 Learn practical tips on how to structure documentation for LLMs! Join AI The Docs on April 3rd to gain actionable insights from Emil Sorensen 💫  https://lnkd.in/dEEYk2KW --- 🎤 Emil Sorensen (kapa.ai): Optimizing Technical Documentation for LLMs "Want to learn the best practices for getting your docs LLM-ready? Lots of forward-thinking technical companies like OpenAI, CircleCI, Temporal and Mixpanel are adopting Large Language Models (LLMs) trained on their documentation to improve their developer experience. At kapa.ai we have worked with over 80 technical teams, including those previously mentioned, to implement these LLM-based systems for their developers. In the process, we've learned a lot about how to structure documentation for LLMs and wanted to share some best practices to consider for others considering this approach." The conference program is available with 3 keynote speakers, 19 presenters and plenty of lounge sessions to exchange ideas with the speakers and your peers in the virtual conference space. Don't miss this learning and knowledge-sharing opportunity as a volume of insights and takeaways are guaranteed! 📚 🌐 🤖 Read the program and sign up to attend: https://lnkd.in/dEEYk2KW Access to the talk recordings following the conference will require a ticket. #AItheDocs #APItheDocs