Windows 11, version 23H2 known issues and notifications
Find information on known issues and the status of the Windows 11, version 23H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.
Known issues
Summary | Originating update | Status | Last updated |
---|---|---|---|
Photos app might fail to start when BlockNonAdminUserInstall is enabled This issue might be observed after device updates the Photos app to version 2024.11050.29009.0 from the Microsoft store | N/A | Mitigated | 2024-07-12 15:04 PT |
The June 2024 preview update might impact applications using Windows Update APIs This issue primarily impacts script callers using Windows Update Agent API to manage Windows Updates. | OS Build 22621.3810 KB5039302 2024-06-25 | Mitigated | 2024-07-12 10:21 PT |
Taskbar might not load after installing the June 2024 preview update This issue is only expected to occur in Windows N editions or if the ‘Media Features’ is turned off in Windows Features | OS Build 22621.3810 KB5039302 2024-06-25 | Resolved KB5040442 | 2024-07-09 10:06 PT |
The June non-security preview update might cause devices to restart repeatedly This issue is more likely to affect devices utilizing virtual machines and nested virtualization features | OS Build 22621.3810 KB5039302 2024-06-25 | Resolved KB5040442 | 2024-07-09 10:06 PT |
Edge updates might cause Microsoft Copilot app to show up in Installed apps Edge updates might install a new package and users might see Microsoft Copilot app among the device's Installed apps | N/A | Resolved | 2024-06-13 14:21 PT |
Issue details
July 2024
The June 2024 preview update might impact applications using Windows Update APIs
Status | Originating update | History |
---|---|---|
Mitigated | OS Build 22621.3810 KB5039302 2024-06-25 | Last updated: 2024-07-12, 10:21 PT Opened: 2024-07-12, 10:04 PT |
After installing the June 2024 Windows preview update, released June 25, 2024 (KB5039302) and later updates, you might face issues using Windows Update Agent API (WUA) from your script (PowerShell, VBScript, etc.) while searching for Windows updates. Due to this issue, you might get an empty result when querying the properties of IUpdate objects present in the IUpdateCollection and error code 0x8002802B (TYPE_E_ELEMENTNOTFOUND) when calling methods on the object from your script.
Organizations using Windows Automatic Updates are not impacted by this issue. Home users of Windows using Home or Pro editions are unlikely to face this issue as their devices are managed using Windows Automatic Updates that doesn't run into this issue.
Resolution:
This issue is resolved using Known Issue Rollback (KIR). IT administrators can resolve this issue by installing and configuring the special Group Policy listed below. The special Group Policy can be found in Computer Configuration -> Administrative Templates -> <Group Policy name listed below>.
For information on deploying and configuring these special Group Policy, please see How to use Group Policy to deploy a Known Issue Rollback.
Group Policy downloads with Group Policy name:
- Download for Windows 11, versions 23H2 and 22H2 - Windows 11 22H2 KB5039302 240711_20301 Known Issue Rollback
Important: You will need to install and configure the Group Policy for your version of Windows to resolve this issue. You will also need to restart your device(s) to apply the group policy setting. Note that the Group Policy will temporarily disable the change causing the script issue.
Next Steps: We are working to include the resolution in a future Windows update. Once the update with the resolution is released, organizations will not need to install and configure this Group Policy to address this issue.
Affected platforms:
- Client: Windows 11 version 23H2, Windows 11 version 22H2
- Server: None
June 2024
Photos app might fail to start when BlockNonAdminUserInstall is enabled
Status | Originating update | History |
---|---|---|
Mitigated | N/A | Last updated: 2024-07-12, 15:04 PT Opened: 2024-06-18, 10:14 PT |
If your device has updated the Microsoft Photos app from the Windows store on or after June 4, 2024 (version 2024.11050.29009.0 and above), you might face issues starting the application. On launching the app, it might display a spinning circle, after which it might disappear. If you have the Procmon monitoring tool installed in your device, this error might display as Access Denied error on Process Exit (‘Exit Status: -2147024891’).
This issue is most likely to occur if you have enabled either the Prevent non-admin users from installing packaged Windows apps policy or its Configuration Service provider (CSP) equivalent policy, BlockNonAdminUserInstall.
Users with Windows Home edition are unlikely to experience this issue, as the policies which may cause this issue to happen are less likely to be applied in home environments.
Workaround: We are actively working on a resolution, and we recommend IT administrators to apply this workaround in the meantime.
- Download the latest WInAppSDK from Latest downloads for the Windows App SDK - Windows apps | Microsoft Learn. Select from the links titled “Installer” and choose the appropriate one for your system.
- If you’re unsure if you should download an Installer labeled with x64, x86, or arm64, open the System Information view by opening the Start menu and typing “System Information”. Then select System Information from the results. Once the System Information window appears, note the “System Type” field on the right-side panel of the window. It should denote either an x64, x86, or arm64 based system.
- Right click the windowsappruntimeinstall-x64.exe file and select ‘Run as administrator’. A command prompt window will open and display some text as the installation is taking place. Please note that no action is required while this command prompt window appears, and it will close without notice after the installation has completed.
- If you're an IT administrator, you can execute this installer in your environment using either system or admin context. The parameter “-quiet" is specific to this installer and can added to an execution command to prevent user interaction with the prompt. The installer only needs to be run once per device (not per user).
Next Steps: We are working on a resolution and will provide an update in an upcoming release.
Affected platforms:
- Client: Windows 11, version 23H2; Windows 11, version 22H2
- Server: None
Taskbar might not load after installing the June 2024 preview update
Status | Originating update | History |
---|---|---|
Resolved KB5040442 | OS Build 22621.3810 KB5039302 2024-06-25 | Resolved: 2024-07-09, 10:00 PT Opened: 2024-06-28, 13:14 PT |
After installing the June 2024 Windows preview update (KB5039302), released June 25, 2024, you are likely to face issues with the Taskbar. This issue is only expected to occur if you are using a Windows N edition device or if you turn off the ‘Media Features’ via Control Panel->Programs-> Programs and Features -> Turn Windows features on or off. N editions of Windows include the same functionality as other editions of Windows, except for media-related technologies, Windows Media Player, and certain preinstalled media apps.
You might not be able to view or interact with the Taskbar after logging in to your device once the update is installed. Other applications like File Explorer, Desktop and Settings will continue to work.
Resolution: This issue was resolved by Windows updates released July 9, 2024 (KB5040442), and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one.
Affected platforms:
- Client: Windows 11 version 23H2, Windows 11 version 22H2
- Server: None
The June non-security preview update might cause devices to restart repeatedly
Status | Originating update | History |
---|---|---|
Resolved KB5040442 | OS Build 22621.3810 KB5039302 2024-06-25 | Resolved: 2024-07-09, 10:00 PT Opened: 2024-06-26, 19:25 PT |
After installing updates released June 26, 2024 (KB5039302), some devices might fail to start. Affected systems might restart repeatedly and require recovery operations in order to restore normal use.
This issue is more likely to affect devices utilizing virtual machines tools and nested virtualization features, such as CloudPC, DevBox, Azure Virtual Desktop. We are investigating to determine the precise conditions under which this issue can trigger.
Availability of this update via Windows Update and Windows Update for Business was paused for a couple of days, but is being resumed today for most devices. This update offering is now paused only for devices affected by the issue. As a result, this update might not be offered to Hyper-V virtual machines running on hosts that utilize certain processor types.
Users of Windows Home edition are less likely to experience this issue, as virtualization is less common in home environments.
Resolution: This issue was resolved in updates released July 9, 2024 (KB5040442) and later. We recommend you install the latest security update for your device. It contains important improvements and issue resolutions, including this one.
Affected platforms:
- Client: Windows 11, version 23H2; Windows 11, version 22H2
- Server: None
April 2024
Edge updates might cause Microsoft Copilot app to show up in Installed apps
Status | Originating update | History |
---|---|---|
Resolved | N/A | Resolved: 2024-06-13, 14:21 PT Opened: 2024-04-16, 18:23 PT |
Updates to Edge browser version 123.0.2420.65, released on March 28, 2024, and later, might incorrectly install a new package (MSIX) called ‘Microsoft chat provider for Copilot in Windows’ on Windows devices. Resulting from this, the Microsoft Copilot app might appear in the Installed apps in Settings menu.
It is important to note that the Microsoft chat provider for Copilot in Windows does not execute any code or process, and does not acquire, analyze, or transmit device or environment data in any capacity.
This package was intended to prepare some Windows devices for future Windows Copilot enablement and was not intended for all devices. Although the component installed as part of this issue can cause the Microsoft Copilot app to be shown as part of the Installed apps, this component does not fully install or enable Microsoft Copilot.
Note: Edge browser version 124.0.2478.51, released on April 18, 2024, contains a change by which the chat provider for Copilot in Windows will not continue to be installed on every device.
Resolution: This issue is now resolved with Edge browser updates released on April 26, 2024, and June 13, 2024. Edge version 124.0.2478.67 was released on April 26 and removed the package ‘Microsoft chat provider for Copilot in Windows’ from all servers affected by this issue. Edge version 126.0.2592.56 was released on June 13, 2024, and removed the same package from all Windows client versions affected by this issue. The ‘Microsoft Copilot’ entry will not show in the Installed apps list in the Settings menu once the Edge browser is updated.
Affected platforms:
Client: Windows 11, version 23H2, Windows 11, version 22H2, Windows 11, version 21H2, Windows 10, version 22H2
Server: Windows Server 2022
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