While responding to change is nothing new in banking, the many current challenges the industry faces are colliding with longstanding trends—whether addressing increasingly demanding customer expectations, managing the twin challenges of hybrid work and employee burnout, or dealing with the ongoing costs and limitations of legacy technology investments, to name a few. Going forward, the pressure is on organizations to find efficiencies that make better use of increasingly limited resources and help their employees do more with less. Organizations must find ways to empower employees with the digital tools they need to respond to ever-changing customer demands—without losing focus on the employee experience.

From our speakers Chad Hamblin, Director of Business Strategy, Financial Services, Microsoft and David Henry, Head of Workforce Experience & Product Management, Wells Fargo, you’ll learn:

• A perspective from Microsoft on the challenges and opportunities the industry faces in workforce empowerment, now and looking into the near future. 
• How Microsoft’s customers have benefited from solutions from Microsoft and our partners to address their business challenges and give their employees the tools they need to be more productive, efficient, and satisfied.
• How Microsoft offers banks and other financial services organizations industry-specific solutions on the Microsoft Cloud, and for existing infrastructure and applications how Microsoft can help organizations build the workforce of the future and unlock business value.
• How banking employees can take advantage of analytics and AI to derive insights for the sake of impactful business outcomes.