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return

  1. emraha06

    How many devices did you return or replace because of a problem so far?

    From your first apple device which is bought years ago to existing one today, how many Apple devices did you return or replaced because of a flaw or functional problem (like backlight bleeding, keyboard issue, battery drain etc) Apple always became the name of quality for me but a customer has...
  2. emraha06

    Does this situation effect my customer profile?

    I would like to consult you about something, I had a bad experience a few years ago. Because the MacBook Pro I bought had a problem, I sent it to technical service and the diagnosed the problem with report and Apple replaced it. The laptop that came next was also defective, I got a report on it...
  3. B

    iPad Cancel Return Request

    Hey guys, Me being dumb as always cancelled my product that was coming to me in a few days. I was trying to find out about Apple's return process, and on the order page, I clicked on the return option. I didn't know that one click would generate a return request, and now I am just feeling...
  4. Z

    Other iPhone 15 Returns

    To those who actually returned their iPhone 15 (not just to exchange it for another iPhone 15): which one did you have and why did you return it?
  5. Zulithe

    Other iPhone return lost by FedEx, first time dealing with something like this, advice?

    Looking for feedback or advice from anyone who's had a similar issue. Am I don't everything right? Is there more I can do? Thanks. So, Got my 15 Pro Max and a couple days later got my return kit. Transferred to the new phone, wiped the old one, securely put it in the return kit, made sure the...
  6. A

    New MBP 16 just bought, has small but visible scratches. Advise please...

    I just unboxed my MBP 16, with M2 Max. Bought for work, I do coding and 3d modeling. There ar scratches between the monitor and the keyboard, in the center and the right. They are clearly visible, although depending on the light they are less visible. I tried wiping with microfiber, with water...
  7. T

    iPhone 14 Pro how strict is Apple's return policy??

    How likely can you return an unopened phone for another colour on like the 16th/17th day after purchase? For a £1000+ unopened device, 14 days is pretty terrible... wondering if apple sometimes gives leeway on this, especially given the abysmal stock levels
  8. Alpha-Sphere

    iPad Pro I just returned my M1 iPad Pro 12,9"

    I was so exited to get an iPad. Watched the different Mac blogs and news sites for the last two months in anticipation of the first event to see which one I should get. First I though I'd get the basic iPad, but with the price bump I might as well go for the air, but wait that's so close to the...
  9. T

    Got the new M1 iMac a few months ago, but now I can't use it

    I purchased the new 24" iMac (2021) in summer, all excited of course. Unfortunately I ended up injuring my hamstring pretty badly and since I'm indefinitely unable to use a desk, it's gone totally unused (albeit opened). Obviously my return period has passed so what would/where be my best bet...
  10. V

    iPhone 13 Pro Yellow tinted screen/ overly warm screen

    I have both iPhone 13 Pro and Pro Max, and the Pro is having overly yellow or warm white balance, it is especially noticeable at night or during the day looking at a white webpage or white icons, and with true tone one, it is basically really warm/yellow tinted white point. Turning off the true...
  11. B

    I think someone might have bought my 8TB 2020 iMac.

    I am the original owner of this 8TB, 10-core 2020 iMac, that was returned in December, and I think someone bought my returned iMac recently, because right now it is showing a new location on my iCloud account. (Since it is still connected to my returned iMac). I actually used this iMac for...
  12. suyashsrij28

    iPad Pro iPad Pro return after deadline

    It’s been over 2 weeks since I got the iPad Pro and I now would like to return it. I started the returns process online on Thursday (1 day before the 14 day deadline) and the return instructions say I need to ship it back to Apple by June 19th. Can I take the iPad Pro back to the Apple Store I...
  13. H

    Should I return the 10-core?

    Hey all, Received my 10-core i9 with 5700XT GPU, 64gb user installed RAM, about a week ago. It's a lovely machine, but I'm wondering if the community thinks that the 8-core might have roughly as good performance while having lower thermals, or if you think the thermals might be the same? When...
  14. philliez98

    Magic Keyboard Defect/Tear

    Hi Everyone, I was hoping I could get some guidance/opinion on an issue I’ve discovered with my Magic Keyboard for my 11“ iPad Pro. On the left hinge area (near the USB-C port) there seems to be some kind of bubbling or fraying. It almost looks like it could tear at some point in near future...
  15. Z

    Small gap between the screen and the frame on iPhone 11?

    Hi guys. I just got my iPhone 11 a few days ago, and when I was taking off the case today, I noticed a small gap between the screen and the frame (as you can see in the picture). Does it affect the water-resistance feature? should I return it?
  16. Ted_Appleseed

    Camera Scratches - Does it Matter? Returnable?

    I found some scratches on my iPhone 11 Pro Max cameras. On the Ultrawide one, there are 2 scratches on the lens. I haven't noticed it, but likely it was scratched by the glass. I was trying to lean the phone on a glass of candle, and I clearly heard the camera scratching the glass. I wasn't...
  17. J

    iPhone heat issue

    hi everyone. My new iPhone 6 with full brightness is heating up where the ear speaker is. It is not hot but very warm there. This issue goes away when brightness is around half. Is this worth me fixing, it’s a very unusual place for heat? Thanks
  18. redneckitengineer

    iPad Pro I bought a 2018 1TB w/cell, taking it back..here’s why.

    Well, this is an interesting post to write. Maybe I can help others in their final decision to upgrade their iPad or not. I currently have the 2017 iPad Pro, in 256gb with cellular. It’s been my only “PC” for about 8 months now. I did significant research prior to purchasing that one to ensure...
  19. D

    Other Returning iPhone with IUP: how long do you have to wait to get a new one?

    I'm on the iPhone Upgrade Program and got an XS Max on launch day. I found the phone to be too large for me and decided to return it and get an XS instead. I returned the XS Max to my local Apple Store, I got an email from Citizens One that confirmed my loan was cancelled and my credit card...
  20. njek

    Other When do the 14 days expire on retail Apple Store returns?

    Sounds like a weird question from the title, but I'm wondering when do the 14 days expire on retail Apple Store returns? I purchased on launch day (Fri), so do I have until Fri 5 to return, or is it close of play Thurs 4? If the Fri, would it be close of play? Not sure I can get to an Apple...