Small Business TrendsHow to Use Augmented Reality and Other Tech Tools to Grow Your Businesssmallbiztrends.com - Annie PilonToday’s small businesses have access to more tech tools than ever. But if you want these tools to actually impact your business, you need to …
Small Business TrendsMerijn te Booij of Genesys: AI Will Not Only Allow for More Human Empathy, It Will Create Itsmallbiztrends.com - Brent LearyTwo years ago I had a chance to speak with Merijn te Booij, CMO of Genesys, a leading provider of omnichannel customer experience (CX) and contact …
Small Business TrendsIcon version of the Flipboard logoThe Hidden Mystery Behind Using AI to Create Awesome Customer Experiencesmallbiztrends.com - Ronald DodArtificial intelligence (AI) changes the way we go about our everyday lives. Consider Apple’s line of mobile devices with Siri. And think about …
Small Business Trends94% of Businesses Investing in Competitive Intelligence, How About You?smallbiztrends.com - Michael GutaDo you have a comprehensive view of your ecosystem? Meaning, do you know your market, customers, competitors, suppliers, trends and more? One way you …
Small Business TrendsMichael Wu of PROS – AI Mimics Humans, Automates Decision Making, Can Learn and Improve, But Won’t Take Your Placesmallbiztrends.com - Brent LearyFor those of you who’ve been checking out the series lately know I’ve been to a number of industry events over the past several weeks speaking with a …
Small Business TrendsIcon version of the Flipboard logoAdapt to AI and Other Digital Tools Like a Small Business Expertsmallbiztrends.com - Annie PilonArtificial intelligence is making its mark on nearly every aspect of running a digital business. And other online tools offer countless opportunities …
