A payment gateway is a software application that functions as a channel between an e-commerce vendor’s website and the bank that processes a buyer’s credit card payment. A payment gateway can also process payments using methods such as debit cards and eCheck (ACH) payments. Show more The main work of the payment gateway is to securely transmit the buyer’s sensitive credit/debit card and bank account data to the issuing bank and other entities involved in the transaction. Start by checking our leader Podium, and other recommended solutions in this category. Payment gateways send transaction data to acquiring banks and get replies from issuing banks about whether a transaction is accepted or declined. In short, payment gateways assist in effective communication between banks. Show less
In order to create this list of best Payment Gateway Providers we have researched 271 different tools currently present on the market, comparing their features, ease of implementation, client support, offered integrations and mobile support with our patented SmartScoreTM rating system. This ranking has been prepared by Nestor Gilbert, our B2B expert responsible for the Payment Gateway Providers category.
Payment gateway platforms make it easy to make payments for online transactions. As there are a number of good gateway programs on the internet, you may be confused about which one to choose. This buyer’s guide of online payment apps will help you out by providing a list of features and factors you should consider while doing educated comparisons to select a suitable payment gateway for your needs.
Hosted payment gateways
These take a customer off from your website’s checkout page. After a user clicks on the “pay now” button on your website, they will be sent to the payment service provider’s page. Here, the user needs to fill the payment details. After the payment, the user will be redirected back to the website to complete the checkout process.
Pro/self-hosted payment gateways
For this gateway, you need to ask the payment details from users on your own website. After getting the details, you need to send the gathered data to the payment gateway’s URL. Some gateways need the info in a specific format, while others need a hash key or a specific security key.
API / non-hosted payment gateways
This gateway allows customers to enter their information directly on the merchant’s checkout page and processes payments using their APIs or HTTPS queries.
Local bank integration
These are similar to hosted payment gateways. The user is redirected to the payment gateway’s website, where one needs to fill the payment and contact details. After making the payment, the user will be redirected back to the ecommerce website, and notification data is also sent with redirection.
Platform-based payment gateway solutions
This type offers a platform to e-commerce merchants to sell goods directly from their servers. Merchants need to create subscriptions or products in the provided platform, and users are redirected via the checkout button to this platform.
International payments
Some payment gateway tools offer multi-currency and international payments, as well as an interface supporting multiple languages. You need to check where there are added fees for international and multi-currency payments and whether you need to set up a merchant account in a particular country. The best online payment processor should make this information easily accessible.
Security
Data security is essential for safe online payments. Make sure the gateway is level 1 compliant with PCI DSS and offers security features such as tokenization. Most gateways also offer fraud protection tools to ensure safe transactions with new parties.
Customer support
Good quality payment gateways offer reliable support through multiple channels. Do some research and ensure you can easily access support agents anytime. Find out if you need to pay extra for support. Read online reviews about the quality of support offered by various gateways.
Payment methods
Payment gateways usually accept MasterCard, Visa, American Express, and PayPal for online payments. For international payments, check whether the gateway accepts local credit cards beyond MasterCard, Visa, and Amex. Always make sure you check what the exact fees are. For example, you can examine our comparison of Stripe fees vs Paypal fees vs Adyen fees to get a better understanding of what’s the standard in the industry.
Integration
While your gateway solution guarantees the transaction, it’s also important to ensure that payment information is updated in your finance database. Having payment gateway software that seamlessly integrates with your existing accounting setup will definitely save a lot of time, money, and effort.
Invoicing
On the flip side, having a payment gateway system that generates an invoice would be very convenient to customers and vendors and help complete the transaction faster. As a result, the need for integration will be reduced.
Our payment gateway reviews show that you can use one to do the following:
Mobile apps are replacing countertop checkout
Consumers are using their mobile phones to access cloud apps to checkout inside the shop and to pay for things before they step inside the store. Savvy brands like Starbucks, Taco Bell, Domino’s Pizza, Target, and Kohl are keeping up with this trend to offer mobile payment apps and have seen a boom in their sales.
Faster and safer payments
Many countries have implemented systems to facilitate faster payments. Beyond speed, payment gateways and apps are becoming more efficient and flexible. They are ensuring their systems meet security, compliance, and risk management regulations for safe online transactions. With the additional capability to process credit card payments, some of the leading payment gateways are also considered as the best payment processors.
Contextualized commerce is driving payments innovation
Payments are enabling the different digital experiences consumers engage in every day. Consumers spend many hours on the internet every day on different tasks. Companies are tracking their online behavior and habits to influence and trigger purchases. They are payment-enabling impulse purchases in innovative ways.
Invisible payments
As more and more customers are preferring online payment gateway for everyday expenses, customer experience is slowly shifting towards making the processing invisible. This means that transactions are blended with the checkout, and users don’t have to repeatedly enter their payment information. Examples of seamless, invisible payments include e-wallets, in-app credits/rewards, or device authorizations.
Chargebacks and fraud
Payment gateways need protection against data theft and fraudulent misuse to ensure secure transactions. They need to use fraud-monitoring tools like purchase tracking, validation services, and risk management to detect fraud before it happens. Chargebacks are expensive and can damage the reputation of a gateway. Therefore, they need to use effective customer service practices to reduce or eliminate chargebacks.
Technical integration
It can be difficult for some gateways to integrate with other platforms, which can result in processing delays, expensive fees, and lost transactions. Payment gateways need to ensure smooth technical integration with other systems to offer easy and secure transactions.
International transactions
International payments can be slow, expensive, and inefficient. Payment systems need to tackle this challenge and ensure fast and secure cross-border transactions and payments by managing the costs and risks more effectively.
There are a number of payment gateway providers on the internet. Luckily, there are many reputable sites that can provide you with reliable rankings for these gateways that enable you to do a comparison. In addition, be sure to try demos of your shortlisted gateways to select a suitable one for your needs.
Base of operations
While the physical distance of your company and your gateway provider may not be a big of a deal, the rules governing the business plays an important part. Before even starting accepting payments, ensure that you have adequate knowledge of incorporation rules (and how they affect payment processing) of your provider and check if they are in sync.
Nature of business
You may also want to disclose your business to your gateway provider prior to closing a deal. There are some providers who, for some reason, can get picky with the business of their clients. There are industries that are termed “high-risk” such as gambling, gaming, and adult entertainment, that providers may be averse to and refuse to serve.
Payment terms
How soon can you receive your payments, and how much does you gateway charge? These are some of the questions you might need to finalize with your provider before signing the dotted line. Most vendors will be more than happy to provide you with information upfront, but you may need to do some comparison shopping.
Payment processing capabilities
Payment gateways can now also function as online payment processors, which is necessary for businesses that accept credit card payments. Looking for a platform with this functionality will not be as difficult as some of the best payment gateways are also the largest payment processors.
While there may be some who think that a payment gateway solution is all that’s needed to start accepting online payments, there is also a thing called a merchant account that is needed as well. A payment gateway solution is distinct from and works hand-in-hand with a merchant account.
The merchant account is the vendor’s account that collects all transaction data and payments. When a customer pays online, the funds typically land in the merchant account until the transaction is cleared. Once finished, the funds are then sent to the vendor’s actual bank account. And if the customer uses a credit card to pay for an online transaction, the payment gateway will first send the details to an online payment processor, which is responsible for safely routing the payment data between the customer’s card-issuing bank to the merchant’s receiving account.
The payment gateway is the communication link between a customer’s and merchant’s account. Some payment gateway systems only deal with certain merchant account types, so make sure you know this information prior to deciding which merchant account to adopt.
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There are plenty of cloud-based SaaS systems available in the market and this makes it tricky for a company to select a suitable platform for their needs. The first element to consider is usability. Be clear about the changes needed for your team’s procedures and workflow when you implement the software. Purchase a system that adapts to your processes and not the other way around.
The second functionality to consider is the user interface. It should be uncomplicated and easy to use so that your staff members get the hang of it quickly. Get them involved in the selection and usage process, and analyze their daily requirements to find a good fit. Make the users view the demos and try out the free trials and get their feedback.
The third important element is scalability. Select a tool that can grow with your business. Though many SaaS vendors offer enterprise packages, these are expensive for a lot of firms. So, check if the platform allows you to export your data and move on to another system if required. In fact, choose a vendor that allows you to export your data as you can trust their honesty and they are the proper type of SaaS brands you should look to partner with.
We recommend Stripe as the best payment gateway software, as it earned high marks overall in the category. It is an end-to-end solution that makes for hassle-free online transactions all over the world.
Stripe accepts not just major credit cards worldwide but also digital wallets such as Alipay, Amex Express Checkout, and Apple Pay, which also makes it the best online payment processor. In addition, local payment methods, preferred currencies, and local Stripe accounts are also accepted.
Typical payment gateway solutions offer the following benefits:
Standard features of payment gateway software include the following:
There are plenty of easy-to-use platforms on our payment gateway list. Among them are:
Due to the nature of its function, there are no free payment gateway software solutions, as they usually charge a small amount for their services on top of other processing fees. Stripe and PayPal Payments Pro both offer a monthly subscription plan, while the rest offer a quote-based solution upon request.
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