Credit Controller

At KONE, our mission is to improve the movement of urban life. Through more efficient People Flow® we make people's journeys safer, more comfortable and more reliable in ever taller and smarter buildings, making cities a better place to live.

Are you ready to join us?

Here at KONE, the credit controller is the owner of finance related activities in the end-to-end Order-to-Cash process and drives collaboration with finance teams.

Credit Controller’s role focuses on implementing credit policies so that an acceptable level of risk is maintained, repayments are made on time, losses are kept to a minimum and arrears are economically collected. The role ensures that the collection strategy and dispute management routing are fit for purpose for the local conditions in alignment with global guidelines.

In this position you will be responsible for the credit management of National Customers, support for credit management towards the local brands of KONE in Iberica and also supporting our Italy & Iberica credit manager.

Main functions:

• Business Partnering, providing credit management expertise as needed and ensuring completeness and accuracy of the collection strategy and dispute management routing
• Invoicing, Credit management collections, and Cash application.
• Resolving and supporting in complicated collection cases
• Review and assess query & dispute root cause analysis and agree corrective actions
• Coordinates with CS&A and inbound teams to ensure that inbound customer calling activities related to collections are appropriately managed
• Responsible for end-to-end cash application process
• Manage finance operations partners collaboration for credit management, collection, and dispute management processes

Requirements:

• 3 or 4 years of experience in a similar position
• Madrid Based
• High level of English mandatory, Italian is a plus
• Preferably university degree in Finance/Economics or relevant field

What do we offer?

• - We offer our employees different opportunities for career advancement, ranging from horizontal moves to assuming positions of greater responsibility in the organization.
• - Continuous training with our learning programs covering a wide range of professional skills.
• - Permanent employment
• - Flexible compensation
• - Office hours and hybrid work model

At KONE we strive to be a great place to work, we are proud to offer a number of national and international experiences and opportunities that will help you achieve your professional and personal goals, working at KONE will allow you to have a healthy and balanced life between personal and professional.

We protect and promote an inclusive work culture as a fundamental pillar for the retention and acquisition of talent.

Likewise, we are a company adhered to the United Nations Global Compact, committed to equal employment opportunities, not discriminating on the basis of race, color, sex, age, origin, religion, gender, marital status or disability.