Descripción
Do you want to reduce support tickets immediately? How about you creating a stunning and resourceful knowledge base for your customers with better docs & FAQs? 🤔
👨💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So creating an informative Documentation page can help to enhance your customer experience.
Pero, ¿cómo creas fácilmente una increíble página de documentación increíble en un sitio WordPress sin ningún código? Bueno, lo tenemos para ti. 😎
📒 Crea una base de conocimiento espléndida para facilitar el soporte al cliente
BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversations.
🔥 Una potente base de conocimiento para reducir los vales de soporte
Deja que los visitantes encuentren instantáneamente las respuestas que buscan sin tener que esperar al equipo de soporte y reduce la carga de trabajo del soporte.
🌟 Características destacadas
- Stunning readymade template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
- In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page
- Tabla de contenidos o tabla de contenidos fija para proporcionar una experiencia de usuario absoluta
- In-built advanced live search bar to help visitors get the exact docs solution
- Advanced List View & Drag & Drop Grid View feature
- Create & manage multiple knowledgebases for all products separately (PRO)
- Manage roles for your knowledgebase users & give access accordingly
- Integrado con Analytics para realizar seguimiento y evaluar el rendimiento
- Totalmente compatible con el maquetador de páginas de Elementor
- WPML Certified Plugin
- Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase
- Create Advanced Search & showcase Popular Docs with ready layouts (PRO)
- FSE Compatible with 10+ Gutenberg Blocks & Patterns
- Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base
- Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT
- Generate Sample Data to make the knowledge base data creation process smooth
- Seamless migration of knowledge base from any 3rd party solution like Help Scout
- Estimated Reading Time for Single Docs
- Add attachments to any single doc to provide additional content to help readers (PRO)
- Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)
- Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO)
- Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO)
🙌 PLANTILLAS VISTOSAS LISTAS PARA LAS PÁGINAS DE DESTINO DE DOCUMENTACIÓN
BetterDocs offers multiple ready templates to design your WordPress documentation site within a few minutes. Besides, you have full freedom to customize the layout with ease.
🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML
Translate your BetterDocs Single Docs by using WPML quite easily.
💬 CREATE FAQ INSTANTLY
Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.
✅ FULL SITE EDITOR (FSE) COMPATIBILITY
Design your documentation, single docs, archive pages effortlessly in Gutenberg Editor with the help of BetterDocs’ Gutenberg Blocks & Patterns.
📋 INTERACTIVE TABLE OF CONTENTS (TOC)
BetterDocs creará automáticamente una tabla de contenidos bien gestionada mientras estés escribiendo tu documentación. Con un proceso automatizado eficiente, organizará tu documentación con sus funciones integradas y una espléndida tabla de contenidos que se moverá cuando hagas scroll, por lo que tus visitantes siempre podrán ir fácilmente a otras páginas.
🔎 OPCIÓN DE BÚSQUEDA AVANZADA INTEGRADA
Ayuda a tus visitantes a conseguir la solución exacta en la documentación y reduce la dependencia del soporte con una búsqueda avanzada en vivo incorporada y la opción de búsqueda avanzada (PRO) en la parte superior.
⚙️ OPCIÓN DE PERSONALIZACIÓN AVANZADA
Personaliza las páginas de documentación desde los ajustes o, incluso, añade shortcodes (PRO), widgets del maquetador de páginas y mucho más para obtener toda la autoridad y hacer que destaquen para los visitantes de tu web.
⚡ FULLY COMPATIBLE WITH GUTENBERG EDITOR [READY GUTENBERG BLOCKS]
Make an interactive knowledge base site in Gutenberg by using fully functional ready Gutenberg blocks.
💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]
Design amazing single docs and docs archive page without any hassle with Elementor Page Builder using free Elementor widgets
🔥 PLANTILLA DE ENTRADA DE DOCUMENTACIÓN CON ELEMENTOR
Show off your creativity and create an amazing single doc template with advanced elements, and ready layouts with Elementor Theme Builder
🤖 WRITE DOCUMENTATION & FAQ WITH CHATGPT AI AUTO WRITER
Use the powerful Write With AI auto writer feature like ChatGPT to quickly generate detailed documentation & FAQs in a few clicks without any hassle.
🚀 PLANTILLA DE ARCHIVO DE DOCUMENTACIÓN CON ELEMENTOR
Diseña una espectacular página de documentación y de plantilla de archivo de categoría de la documentación con el maquetador de temas Elementor.
🔄 IMPORT AND EXPORT OPTION
Migrate your valuable content and back up your knowledge base with just a few clicks with easy import and export feature that seamlessly supports CSV and XML formats.
↪️ 3RD PARTY MIGRATION SUCH AS HELP SCOUT
Seamless migration of knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.
🤖 BOT DE RESPUESTA INSTANTÁNEA PARA DISMINUIR LOS VALES DE SOPORTE (PRO)
Ayuda a tus clientes a buscar en la documentación y los artículos de la base de conocimiento desde la misma ventana de chat sin abandonar la página y reduciendo los vales de soporte.
📊 ANALÍTICA DETALLADA PARA EVALUAR EL RENDIMIENTO (PRO)
Rastrea y evalúa las actividades en tu página de documentación y mejora la experiencia del cliente. Analiza también el tráfico del sitio para obtener información acerca de tu base de conocimiento.
🆕 CREA BASES DE CONOCIMIENTO MÚLTIPLES (PRO)
Create multiple knowledge-bases for different products and provide instant support to your customers from one place
🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)
Restrict your knowledge base based on certain user roles and manage Internal Knowledge Base to make your documentation private
📔 DISEÑA IMPACTANTES BASES DE CONOCIMIENTO MÚLTIPLES CON ELEMENTOR (PRO)
Design spectacular multiple knowledge bases with absolute ease by using Multiple KB widget for Elementor widget.
🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)
Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.
📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION
Incorporate relevant documentation into each document to promote supporting content and additional information.
📙 GLOSSARY (PRO)
Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them.
📖 ENCYCLOPEDIA (PRO)
Create an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for.
No tienes que creernos. Mira lo que dice un experto en WordPress:
- Una solución sencilla para añadir una base de conocimiento a tu sitio web
- Visita /docs para ver la página integrada (la URL se puede cambiar en Ajustes)
- Fácil de crear y gestionar, con diseños hermosos y una búsqueda potente.
—Nathan, iThemes
🙌 After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs Knowledge Base plugin a try.
¿Quieres desbloquear las características avanzadas? Actualiza a la versión Pro
🚀 Respaldado por un equipo confiable
This Documentation plugin is brought to you by the team behind WPDeveloper, a dedicated marketplace for WordPress, trusted by 6 Million+ happy users.
👨💻 DOCUMENTACIÓN Y SOPORTE
- Para consultar la documentación y los tutoriales, visita nuestra documentación
- Para ver los videotutoriales, ve a nuestra lista de reproducción de YouTube
- If you have any more questions, visit our support on the Plugin’s Forum
- Para obtener más información sobre las características, las FAQ y la documentación, visita nuestra web en BetterDocs
Create better Docs, Knowledge Base and wiki with BetterDocs
💙 ¿Te encantó BetterDocs?
- Únete a nuestro grupo de Facebook
- Aprende con nuestros tutoriales en el canal de YouTube
- Or rate BetterDocs on WordPress
🔥 ¿QUÉ SIGUE?
Si te gusta este plugin de documentación, considera revisar nuestros otros proyectos:
Essential Addons For Elementor – Most popular Elementor widget library with 2 Million+ active users in the WordPress repository.
NotificationX – Best Social Proof & FOMO Marketing Solution
SchedulePress – Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar.
EmbedPress– Embed videos, images, posts, audio, maps and upload PDF, DOC, PPT & all other types of content into your WordPress site with one-click and showcase it beautifully for the visitors.
Templately Ultimate Template clouds with 5000+ ready templates for Elementor & Gutenberg along with FREE cloud collaboration with your team.
Visita WPDeveloper para aprender más sobre cómo hacer lo mejor en WordPress con ¡tutoriales de ayuda, consejos y trucos!
Capturas
Bloques
Este plugin proporciona 15 bloques.
- BetterDocs Category Grid Represent knowledge base categories with amazing grid view.
- BetterDocs Reactions Collect user reactions for your documentation.
- BetterDocs Search Form Simple search forms for easy user guidance for your knowledge base.
- BetterDocs Breadcrumb Ensure a well-structured knowledge base to guide users effectively.
- BetterDocs Feedback Form Collect user feedback or reviews for your knowledge base documentation.
- BetterDocs Single Doc Content Add content to your documentation with this block.
- BetterDocs Sidebar Easily incorporate sidebars into your knowledge base documentation.
- BetterDocs Archive Doc List Streamlines the creation of your knowledge-base archive lists.
- BetterDocs Social Share Enable users to instantly share docs on social media platforms with ease.
- BetterDocs Print Print Button lets your users simply just hit the button, save as PDF & print the documentation.
- BetterDocs Table Of Contents Display well-structured Table of Contents for your Documentation with lots of styling options.
- BetterDocs Doc Navigation Navigate between one docs to another easily with doc navigator block.
- BetterDocs FAQ Use the FAQ block to easily create a knowledge base section of frequently asked questions.
- BetterDocs Date Display the date of the Docs.
- BetterDocs Category Box Highlight documentation categories with eye-catching boxes.
Instalación
Método actual:
- En el escritorio de WordPress, ve a la sección «Añadir nuevo plugin»
- Busca «BetterDocs».
- Instálalo, luego actívalo.
- Sigue la documentación
Método tradicional:
- Sube
betterdocsal directorio/wp-content/plugins/ - Activa el plugin en el menú «Plugins» en WordPress
- Sigue la documentación
FAQ
-
¿Funciona con cualquier tema de WordPress?
-
Sí, funciona con cualquier tema estándar de WordPress.
Reseñas
Colaboradores y desarrolladores
«BetterDocs – Best Documentation, FAQ & Knowledge Base Plugin with AI Support & Instant Answer for Elementor & Gutenberg» es un software de código abierto. Las siguientes personas han colaborado con este plugin.
Colaboradores
«BetterDocs – Best Documentation, FAQ & Knowledge Base Plugin with AI Support & Instant Answer for Elementor & Gutenberg» ha sido traducido a 12 idiomas locales. Gracias a los traductores por sus contribuciones.
¿Interesado en el desarrollo?
Revisa el código , echa un vistazo al repositorio SVN o suscríbete al registro de desarrollo por RSS.
Registro de cambios
3.6.4 – 25/07/2024
- Fixed: Throwing Error message related to Single Docs feedback
- Fixed: «failed to open stream: No such file or directory» error
- Few minor bug fixes and improvements
3.6.3 – 16/07/2024
- Fixed: Unequal height issue in ‘Grid’ layout mode for BetterDocs Category Grid Elementor widget.
- Few minor bug fixes and improvements
3.6.2 – 09/07/2024
- Improved: Added active and active hover color options for the Elementor widget «Docs Breadcrumb».
- Improved: BetterDocs Admin Dashboard scripts loading only on BetterDocs admin pages
- Few minor bug fixes and improvements
3.6.1 – 08/07/2024
- Few minor bug fixes and improvements
3.6.0 – 08/07/2024
- Revamped: Dashboard UI/UX for Drag & Drop Builder and Advanced List View
- Few minor bug fixes and improvements
3.5.9 – 01/07/2024
- Fixed: Customizations for the docs page from FSE were not working
- Fixed: Changing the «Encyclopedia Root Slug» not updating the path for single Encyclopedia items
- Fixed: Single Doc Elementor template was loading customizer CSS
- Fixed: HelpScout migration not completing
- Few minor bug fixes and improvements
3.5.8 – 11/06/2024
- Fixed: Edited Sample CSV file returning an error
- Fixed: Drag and drop sorting not working for Docs
- Fixed: Category Grid block’s masonry layout showing an error in the editor
- Few minor bug fixes and improvements
3.5.7 – 27/05/2024
- Added: Option to change the feedback icon for the Elementor widget.
- Added: Docs list icon change option.
- Fixed: Category hierarchy malfunctioning during import/export.
- Few minor bug fixes and improvements
3.5.6 – 13/05/2024
- Improvement: Added an option to select the number of sub-categories to display in the Gutenberg Category Grid block.
- Improvement: Enhanced customizable estimated reading time feature.
- Improvement: HelpScout migration in the Background Process.
- Improvement: Implemented template overrides from the theme.
- Improvement: Improved performance by reducing additional JS files.
- Improvement: Removed server-side object caching when creating new docs.
- Fixed: Resolved an issue where including or excluding FAQ groups resulted in an error.
- Fixed: Corrected the word count display issue for Persian language in docs.
- Fixed: Resolved the issue where the Sidebar Elementor Widget was not displaying in translations.
- Fixed: Addressed the problem where deleting a document did not delete its analytical data.
- Fixed: Removed the Ascending/Descending order option for BetterDocs Order.
- Few minor bug fixes and improvements
3.5.2 – 18/04/2024
- Added: Customizer options for Single Docs reaction sections.
- Added: P tag select option in customizer where there are options to change HTML tags.
- Improvement: Elementor Search Form styling options.
- Fixed: BetterDocs is conflicting with the Searchanise plugin.
- Fixed: Estimated reading time for Single Docs is not working with the Persian language.
- Fixed: TOC URL not showing properly for the Persian language.
- Few minor bug fixes and improvements