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Chief Revenue Officer & Executive Board Member at SAP for Customer Success
Harrods, the epitome of British luxury retail, has been a staple in London's Knightsbridge since 1849. Known for exclusive designer fashion, beauty chambers, and gourmet food halls, Harrods is more than a department store. To captivate a new generation, Harrods has digitally transformed its e-commerce platform to include a wider range of products. Recognizing the need for a more robust IT infrastructure, Harrods adopted the SAP Integration Suite, part of SAP Business Technology Platform (SAP BTP). This integration helped Harrods reduce costs by 40% and accelerate processing time by 30%. Today, Harrods supports rapid scaling and business agility, expanding its global reach in markets like China and the Middle East. Discover how Harrods sets new standards in luxury retail with SAP!! https://lnkd.in/gXt3uv6q #SAPCustomerSuccess #CustomerStories #DigitalTransformation #Harrods