Service Engineer

Job Responsibilities:

1. Responsible for the installation, commissioning or guidance of products in the corresponding region, organize technical training, maintenance and upgrade (including inverter, data collector and management system)

2. Timely shut down the on-site service processing of inverter and management system after-sale problems;

3. Spare parts application and recovery coordination management;

4. Maintain customer relationship, ensure customer satisfaction, collect and report customer information.

Job Requirements：

1.Associate Bachelor degree or above, engineering (automation, electrical, computer, mechanical, etc.) background

2.Experience in electrical equipment, software and hardware delivery and maintenance services

3.Former Working experience in PV or inverter field, with electrical related certificate

4.Strong English ability, can be used as a working language, and can adapt to long-term business trips

5.Have a strong sense of customer service, be able to handle customer inquiries and complaints, and have strong coordination skills

About Hyxi Technology:

• Zhejiang Hyxi Technology Co., Ltd. (referred to as "HYXiPOWER") is headquartered in Hangzhou, Zhejiang Province in China. It is a high-tech renewable energy company that focuses on smart PV & ESS, integrates research & development, manufacturing, and sales. Its core products include photovoltaic inverters (microinverters, string inverters, and hybrid inverters), portable power station, residential and C&I energy storage systems, and the intelligent energy management systems, etc. HYXiPOWER is committed to providing customers with smart energy overall solutions for multiple scenarios including residential and commercial industries.
• HYXiPOWER emphasis on R&D investment and innovation. The core team has more than 10 years of industry experience and has deep expertise in power electronics topology, core algorithms, BMS, EMS, AI, and other fields. By integrating AI technology with green energy, the team aims to construct products and systems that are extremely safe, stable, reliable, efficient, and convenient. The company's laboratory has obtained the national CNAS accreditation and IEC CTF2 qualification. Its products have passed certification and testing by many authoritative international institutions, including TUV, CSA, BV, SGS, etc.
• HYXiPOWER has a global sales and service network, established overseas branches and service centers in Europe, North America, Latin America, Oceania, Asia Pacific, the Middle East, and Africa to provide fast, efficient, and high-quality services to global customers. In the future, HYXiPOWER will uphold the mission of " Serve global customers and enjoy green energy", adhere to the core values of " Quality, Innovation, Efficiency, Win-win", and promote the sustainable development of global clean energy to become a leading provider of smart energy solutions worldwide.

Company website:www.hyxipower.com

Why choose us:

Hyxipower can provide a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with us, in a culture that values honesty and fun!Join us and make impact happen with a career at Hyxi in the long run!