Principal Product Manager - Zalando Plus (all genders)

WHERE YOUR EXPERTISE IS NEEDED

• Define product strategy, roadmap and backlog for your own area and drive meaningful impact for the customer and business by delivering on them successfully and quickly across the customer journey
• Collaborate closely with business stakeholders and across teams and functions to identify strategic priorities based on delivering superior customer value and creating business impact
• Backup your intuition, ideas and decisions through data-driven insights, a high degree of customer empathy and a thorough understanding of market specific trends and customer behaviour
• Involve and engage commercial stakeholders across all phases of product development, share updates, foster alignment and secure buy-in for decisions
• Author all important product documents including a product roadmap, working backwards press releases, definition of business requirements, as well as functional specifications
• Define KPIs for your area, understand how they impact our business performance long-term and monitor success over time
  
  
  

PERKS AT WORK

• We value our culture of trust, empowerment and constructive feedback, open source commitment, meet-ups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs , product demos, parties & events.
• Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings.
• Extensive on-boarding, mentoring and personal development opportunities and an international team of experts.
• Relocation assistance for internationals.
  
  
  

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

About Zalando

As Zalando transforms from Europe’s leading e-commerce company into The Starting Point for Fashion , this is an exciting time to join us. We are Europe’s leading online platform for fashion, connecting customers, brands and partners across 23 markets. We promise to give customers a flawless choice, the latest trends and styles, unmatched convenience. In a quarter, tens of millions of active customers visit us nearly a billion times, make millions of orders from a catalog of hundreds of thousands of products by over 3000 brands.

Please note that all applications must be completed using the online form - we do not accept applications via e-mail.


INCLUSIVE BY DESIGN


At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy https //corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy

Our employee resource groups https //corporate.zalando.com/en/our-impact/our-employee-resource-groups

What We'd Love You To Do (and Love Doing)

Zalando Plus is Zalando’s annual membership that makes it easy to look and feel your best every day. We delight members with the best of extraordinary fashion, unmatched convenience and personal services. In order to achieve our vision, Plus will need to be the best version of Zalando. For that, we deaverage the Zalando customer experience. Our most elevated pay-per-use and member-only benefits will be bundled together and offered to Plus members through a paid membership, including a 30 day free trial. The program today has more than 2mn paying members. The ambition is to become the membership for fashion and grow the member base exponentially over the next years. At a high level, the roles mission includes

#1 Create customer impact for Zalando Plus by building the memberships most important products & features as one of the most senior product managers on the team

#2 Build a leading subscription business Understand the intricacies of a subscription business from customer acquisition, engagement & retention, to payments instruments and CRM. Unlock the biggest levers to scale the membership and improve the customer experience.

#3 Coach a world-class product team and be an essential contributor to Zalando’s product community and practice


WE'D LOVE TO MEET YOU IF...


To support in realising the ambitious goals for the team, we are seeking to appoint an experienced product leader to define and prioritise the strategic product roadmap.

Product Leadership Be one of the most senior individual contributors in the Product Job Family at Zalando. You bring 5+ years of experience building and leading products in product centric organisations and have a proven track record of creating customer value.

Subscription business experience You have substantial experience at a subscription business and understand customer needs and challenges at scale.

Strategic Vision In line with the Zalando Plus strategy, you help us take the membership experience to the next level.

Technical Background We expect you to fly high and dive deep. Strong hands on experience and leadership experience in product management is needed.


OUR OFFER


Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 25 days of vacation a year
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available
  
  
  

Learn all about Zalando and our values here https //jobs.zalando.com/en/?gh_src=22377bdd1us