Data Center Engineer

About Us

Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. Sauce Labs is a privately held company funded by TPG and Riverwood Capital.

The Role

On a daily basis, you will be working directly with our highly available systems which are the foundation of Sauce Labs. Becoming part of our growing multi-national team of DevOps professionals means you will have a direct, daily impact on improving our users’ experience. You will contribute to the successful operation and scaling of the Data Center infrastructure that powers Sauce Labs. We launch over 10 million virtual machines a month and supply our customers with remote access to thousands of real mobile devices; one of the biggest public cloud of real mobile devices on the market.

Responsibilities

• Work alongside an international and geographically distributed team of engineers/technicians
• Apply best-practice methodology for maintaining a Data Center environment
• Manage and maintain our data centers
• Manage ordering, shipping and receiving with various vendors
• Maintain an up-to-date inventory list of all equipment in our DCIM system
• Assist with automated provisioning processes for streamlining hardware deployments
• Assure sufficient supplies and hardware such as PDUs, cables, optics, storage drives, etc.
• Troubleshoot and remedy dc hardware issues; document findings in tickets o Hands-on with infrastructure provisioning and server/network equipment deployments
• Manage the mobile devices in our cloud
• Purchase, configure and maintain mobile devices (iPhone, Android) in a Data Center environment
• Resolve tickets autonomously and in cooperation with Support, Engineering and other teams
• Work with the Operations team and Developers to improve the stability of our mobile devices in a Data Center environment
• Help to grow the real device cloud setup in line with increasing demands, and constant technology adaptations in consumer electronics
• Participate in experiments with new hardware and software configurations
• On-Call Rotation 24x7
• Periodic trips to other company sites in the US
  
  

Required Skills

• 2+ years recent experience working as a Data Center Engineer or equivalent
• Reliable, independent work ethic, with a history of seeing projects through to completion
• Excellent communication skills to work with vendors and other engineers
• Knowledge of enterprise and consumer hardware: CPU, RAM, SSD, Power, Mobile, etc.
• Understanding of the following technologies: TCP/IP, Routing, Linux, SAN, RAID, etc.
• Knowledge of Layer 1 network technologies (optics, network cable types, etc.)
• Familiarity with Data Center power delivery and power standards
• Experience with deployment and management of Linux based systems Good command of spoken and written English
• Ability to lift 25-75 lbs on a regular basis
  
  

Please note our privacy terms when applying for a job at Sauce Labs.

Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.

Security Responsibilities At Sauce

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services