Customs Compliance Services Manager/Director

Company: SEIA GmbH 

Location: Munich, Germany (hybrid optional)

Position Type: Full-time

About Us

SEIA is young company based in Munich and at the forefront of leveraging data analytics to support companies with trade compliance risk monitoring and management. Our cutting-edge solutions empower businesses to navigate the complexities of global trade, ensuring compliance and fostering resilience. In addition to our services in Export Controls and Sanctions, we continue to expand our suite of customs services. In this regard we are seeking a dynamic and innovative Customs Program Manager to lead the development and management of our Customs module.

We have an energetic team committed to making a difference in international security, one company at a time. Our company culture is based on integrity and respect for our colleagues, clients, and the work that we do, while supporting creative and innovative approaches to global issues. 

As we continue to grow, we are in search of a new team member to join our dynamic team. If you are ready to make a significant impact, contribute to building our future, and excel in a collaborative and growth-oriented environment, we invite you to apply.

Position Overview

The Customs Program Manager will be the cornerstone of our Customs Compliance efforts, bringing deep subject matter expertise to our team. This role involves driving the expansion of our Customs module, engaging with customers and industry stakeholders, and contributing to our business development initiatives. Ideal candidates will have a proactive mindset, a passion for innovation, and strong self-organization and project management skills. 

• The role is hybrid with in-office and at-home flexibility M-F

• Extensive Travel is not usual, but may on a rare occasion be required

Key Responsibilities

• Subject Matter Expertise: Provide expert guidance on Customs Compliance, ensuring our solutions are aligned with industry standards and regulatory requirements. 
• Customer Engagement: Support business development by attending conferences, engaging with customers, and identifying new opportunities for our Customs solutions.
• Thought Leadership: Contribute to SEIA thought-leadership initiatives on driving improvements in the space of trade compliance. 
• Innovation: Work together with our technical teams to oversee the continuous improvement of our Customs module and drive the implementation of innovative ideas to improve our offerings.
• Project Management: Work together with our solution consultants to manage and drive projects forward, ensuring timely and effective delivery of solutions and subject matter support. 

Qualifications

• Education: Bachelor’s degree with at least 2 years of customs experience, or a minimum of 4 years of customs experience without a degree.
• Language: English language fluency is required, knowledge of German or another European language is a plus. 

Skills

• Strong project management abilities and a proven track record of driving projects to completion.
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and industry stakeholders.
• A proactive and innovative mindset, with a focus on continuous improvement and problem-solving.

Why Join Us?

• Innovative Environment: Be part of a forward-thinking company that values innovation and continuous improvement.
• Impactful Work: Contribute to meaningful compliance processes that support international trade and security, while helping businesses build resilience in global trade.
• Growth Opportunities: Engage with industry leaders and stakeholders, expanding your professional network and expertise, while growing your career along with our company. 
• Dynamic Team: Join a collaborative and supportive team dedicated to excellence in trade compliance risk management.

How to Apply: Please upload the application information, and please provide a cover letter detailing your experience and motivation. 

SEIA GmbH is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive community and an inclusive environment for all employees.