Account Manager

The Role

Are you a driven sales professional seeking an exciting opportunity to make your mark? Join our dynamic team as a (Senior) Account Manager and be at the forefront of driving customer growth and strategy implementation for Lucanet. With your commitment and ambition, you'll play a pivotal role in shaping our continued success.

What you'll do

• Be the trusted partner to our valued customers, expertly guiding them through a wide range of inquiries, from invoicing and pricing to license expansions and cloud migration.
• Take the lead in driving our cutting-edge pricing model, actively engaging with existing customers to seamlessly transition them to this innovative solution.
• Expertly onboard new customers, ensuring a smooth data integration process from their internal systems and facilitating cloud orders with ease.
• Maintain the integrity of our CRM data, ensuring accuracy and enabling data-driven decision-making.
• Thrive in a collaborative, international environment where working at eye level is the norm, and your contributions are valued.

What you bring to the table

• A bachelor's degree in business administration or a comparable qualification, coupled with a keen business acumen.
• Proven experience in sales or account management roles, where you've honed your skills in building strong customer relationships.
• A natural affinity for technology and software, enabling you to navigate complex systems with ease.
• Exceptional service orientation and communication skills that set you apart in client interactions.
• Fluency in English and German, enabling you to confidently engage with our global customers, partners, and colleagues. Proficiency in additional languages is a valuable asset.

Perks at work

• LucaFlex - We enable you to determine your working hours and location according to your needs
• Mobile work – Just getting out can increase creativity and productivity. And sometimes it's just time for a break. That's why we offer you the opportunity to work remotely, sometimes throughout Europe, or to take a sabbatical.
• Team Spirit – We work as a team and like to celebrate as a team, so we like to come together to learn, work on projects and celebrate.
• Learning & Development – Always Growing is one of our values and part of our basic understanding, so we give you the time, space and budget to learn and develop.
• Charity Time - With our charity time you can use the hours of a working day for social projects, whether alone or in a team you decide.
• Health & Wellbeing - With our "Health" offers you stay fit and productive and get the support you need.
• Lucanet.Engage - With our employee development process, we specifically support your personal and professional development.

Powered by uniqueness

Everyone is different here and we like that. At Lucanet, we thrive on the uniqueness of our employees and are committed to creating an integrative working environment in which everyone can develop and feel respected. The more voices that are represented in our company, the more we will all thrive, contribute and be forward-thinking.

That's why we want to evaluate candidates only on the basis of qualifications, merit and business needs. At LucaNet you are welcome just as you are, regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religion and disability.

People don't fit into boxes, we know that. If you think you're a great fit for this role, even if you don't cover all the points, we really want to get to know you and why you're a good fit for the job. Please avoid giving your photo, age and marital status in your CV.

Learn more about our culture and our D&I journey - https://jobs.lucanet.com/our-culture/