Thomas Saueressig

One large step for SAP, one giant step for GenAI! 🚀 Another great session from #Know24 with Hardy Kuhn and Steffen Meyer on combining ServiceNow and SAP's intelligent automation with AI. The results speak for themselves: 20+ AI use cases, 55% efficiency gain, 80% satisfaction score! Things I loved about this session: 👩‍💻 Emphasised the importance of combining human capabilities with machine strengths to enhance customer support and cloud operations processes. Initial use cases leveraged AI integration in SAP's Intelligent Automation framework to harmonise ITSM processes across 24 lines of business, using GenAI for case summaries, information collection, and decision support based on user feedback. Not a small feat given SAP has 50,000 agents on the ServiceNow platform, handling 3 million cases annually, with a large CMDB of 26 million active assets. Hardy and Steffen shared an interesting machine learning use case involving swarming, where AI brings together experts to analyse and fix complex customer issues based on past resolutions and similarities. 🤖 Highlighted the latest advancements in IT service management and stressed the need for understanding the benefits and costs of each AI use case. To test the premise of value, SAP set up a playground with limited data for limited users and a defined set of use cases - feedback-based voting was used to refine prompts, and by year-end, everything was pushed to production ready for largest user groups. In terms of AI investment, SAP now use a mix of in-house models and out-of-the-box capabilities from ServiceNow. 🚸 The importance of balancing value and risk, noting that the right ecosystem and partnerships are essential for AI adoption - data readiness and collaboration with Accenture was critical to their success. They also stressed the need to educate people on AI capabilities and risks to ensure adoption and address fears. Watch the full replay here 👉 https://lnkd.in/gjgRN_fY #PutAIToWork #ServiceNow #SAP #GenAI

6

First time meeting my leadership team for application development, automation, and integration topics around #SAPBTP in Frankfurt to deep dive into our strategic priorities in this area. ...and perfect timing after collecting a lot of customer feedback in the US.   It was exciting for me to get more insights into the many innovative topics the teams are working on in this area, like #SAPBuild as the single solution for developers to easily mix and match low-code and pro-code tooling, including #ABAP, to develop all SAP extensions, and our growing portfolio in the area of enterprise automation with high value #AI scenarios. …and we even saved a bird that got trapped ~ Djay Chaudhary😉   It’s so inspiring to see how we bring integrated and AI-powered app development and automation solutions to life that help our customers tailor #SaaS apps to their specific business needs. Looking forward to the months ahead with this great team. Thomas Volmering Andrea Flügel Andreas Schlosser Achim Kraiss Amjad A. Hari Balakrishnan Jason Gabor Nicolas Damonte Patrick Schmidt Tim Back Djay Chaudhary Csaba Korényi Florian Frey Tamara Stern Jan Schaffner Torben Schuchart Christoph Thommes Rui Nogueira Thomas Ziegert #SAPBTP #BTPisthechoice #GenerativeAI #ApplicationDevelopment #GenAI

349

2 Kommentare

I've had the pleasure of knowing Felix for over 10 years, collaborating as both partners and team members. This year, he embarked on a new venture by starting his own AI consulting company. Now, he's launching his first newsletter! Given Felix's expertise and dedication, I'm confident this newsletter will be both precise and informative and highly recommend signing up for it. #AI #Consulting #Newsletter

8

1 Kommentar

I would invite all to save this post. This is a landmark achievement in integrating AI to process transformation to help our clients deliver innovation faster to market. This will reshape how we model a enterprise as an socio comercial entity. As I mentioned this integrated with RISE, GROW , Joules and Build SAP will empower a dynamically agile 360 organization. Stay tuned for more ….. a great ending to 3 exciting days. #cognitus #SAP #AI #Signavio #LeanXI #DataInteligence #businesstransformation #BTP #DataSphere #SAC Pat Sathi Rouven Morato Mani Pirouz

2

1 Kommentar

One of the biggest challenges in planning and reporting is the targeted preparation of statements to the management level based on the data and, above all, the comments. Controllers spend hours and days sifting through data and text, processing and summarizing reports to enable their superiors to make intelligent decisions. The problem: while numerical values are added and subtracted by their planning-software and the totals can be understood by their components, the problem with comments is the interpretation, language, quality and how to consolidate them and work them to a presentable message. You don't want to simply consolidate the comments or pick out individual ones and neglect others. In the end, business decisions should be made on the basis of all applicable data and comments and not just a fraction of it. To find a solution to this issue, what could be more obvious than to make use of modern generative AI methods? In our specific case with IBM Planning Analytics, we use our Jupyter Lab (GMC² PACO HUB) and connect the TM1 data model with freely available LLMs such as Gemma, Llama3, Mixtral, etc. via TM1py - but of course watsonx or the current GPT-4o are no problem either. There we generate management summaries automatically, or at the push of a button from PAW, across any level of the multidimensional data cube. The highlight: it is completely irrelevant in which language the comments were written and in which language I want the comments to be displayed - the translation can be taken over at the same time and populated on another layer of my TM1-model. And all of this neatly integrated with IBM Planning Analytics and the use of open source software. This makes it easy to get a taste of the world of generative AI with a focus on planning and reporting. We discuss this in our latest blog-entry in more detail. https://lnkd.in/e_sx2V3k The text of the blog is in german language, but I guess you already know of some neat-translation-solutions. GMC² GmbH IBM #ibmplanninganalytics #planninganalytics #tm1 #genai #managementsummary #predictiveanalytics #machinelearning

18

1 Kommentar

You want a quick overview on the differences between private and public cloud for SAP S/4HANA? Check out our blog: https://lnkd.in/dSYFuwaV

3

Once again, I realized yesterday at the #rp24, that the Deutsche Bundesbank is a trailblazer in accelerating the push towards sustainable finance. For a number of years, the Bundesbank has engaged with Fintechs through the #BafinTech, but the sessions at the republica GmbH, which is largest and most significant German conference on digital policies, shows that the Bundesbank sees a mission beyond financial stability and banking supervision, but engaging with important stakeholders. One example of a session is today, with Burkhard Balz discussing the Digital Euro. Please join if you are at #rp24. Sabine Mauderer shared yesterday that as part of the scenario analysis for financial stability, the Bundesbank also looks at scenarios where drastic climate change leads to widespread economic disruptions. I also think it is really valuable that Sabine Mauderer as CFO of the Bundesbank also chairs the Network for Greening the Financial System (NGFS), an organization with 138 members (Central Banks and Supervisors) and 21 observers which has worked on aligning the policies of Central Banks towards sustainable finance. Maybe at one of the upcoming events of the NGFS, it would be possible to discuss how alternative finance platforms and central banks can work together, especially in investor outreach.

2

1 Kommentar

*** Hasso & me. About a short conversation with Hasso Plattner *** At today's SAP Annual General Meeting of Shareholders, co-founder Hasso Plattner stepped down as chairman and retired from an active role in the company after over five decades. This marks a monumental shift in SAP's history, with Plattner's influence on the company's growth and success being comparable to that of Larry Ellison at Oracle and Steve Jobs at Apple. During my 12 years at SAP, primarily in Consulting and Customer Advisory, my personal interactions with Hasso Plattner were naturally very limited compared to those of colleagues in development. Nonetheless, my brief encounters with him left a lasting impact on my professional life and approach to work: Over a decade ago, I was the program manager for one of the first large enterprise implementations of the then infant-HANA, a project with a high-profile DAX client as pilot customer. Given the project's importance, I had to report the status occasionally directly to then-SAP board member Bernd Leukert. The project had a bumpy start, with technical issues and teething problems typical of such revolutionary new technology. One day, while driving on the autobahn (at unreasonable speed), I received a call from an unknown Walldorf number. To my astonishment, it was one of Hasso Plattner's assistants, who informed me that Hasso was on the line and wanted to speak with me. Striving to maintain control of the car from the surprise and safely move to the right lane at a reduced speed, I took the call. Hasso greeted me friendly and asked for a brief status update on the implementation of "his HANA". I provided an impromptu report, outlining the current status, issues, and the measures we were taking to resolve them. He listened intently, asked precise and insightful questions, and never made me feel inferior or pressured despite every word spoken oozing natural authority and his larger than life personality. His technical brilliance, hands-on approach, and genuine interest in the project's details and the individual customer experience were evident and beyond impressive. He approved the measures, thanked me and left the call. For me, this very brief but impactful interaction demonstrated Hasso Plattner's intellectual rigor, technical vision, and his dedication to SAP's success. This particular conversation left a lasting impression on me. It offered a glimpse into the personality of a man instrumental in developing enterprise applications that drive global business and shaping SAP into a €32 billion revenue company. Because he cared. For the details. Hasso Plattner's retirement marks the end of an era, but his legacy and personality will continue to guide SAP into the future. P.S: The implementation was (of course) a success 😉 😎 and turned my personal career towards HANA and SAP S/4HANA. #sap

593

24 Kommentare

My newest interview on modern leadership (in German language this time) and how to keep smartest people in the companies.

68

Telekom Campus Fair 2024 - Green Future Best Practice Awards 🌱 Very much looking forward to the Telekom Campus Fair 2024 in Bonn, happening from June 3rd to 4th. Among the event's many highlights, I'm particularly excited about the Green Future Best Practice Awards, a platform through which DT acknowledges partners who've made an exceptional contribution to our climate targets.   In 2024, we're proud to announce the presentation of four awards across three distinct categories:   🔋Scope 1&2 Reduction: Solutions aimed at direct emission reduction, energy efficiency enhancements, and overall reduction in energy consumption.   🌍Scope 3 Reduction: Recognizing the importance of addressing Scope 3 emissions, which constitute the largest portion of DT's overall CO2e emissions. Success in this area requires collaboration across the value chain.   ♻️Circularity: Acknowledging solutions that tackle the challenge of transitioning from a linear to a circular economy, supporting DT's ambition to achieve full circularity.   💡Innovation / Game Changer: Highlighting innovative solutions and ideas that have the potential to revolutionize our approach and accelerate progress towards our sustainability objectives.   With a significant number of high-quality applications received, it's evident that there's tremendous momentum and interest in driving positive environmental change. We eagerly anticipate the announcement of the winners during the award ceremony, which is scheduled for June 4th 3:50 pm. DT employees: Make sure to register for the event and #takepart   A big thank you to our sponsors and jury members: Claudia Nemat, Arash Ashouriha, Rainer Hoff, Melanie Kubin-Hardewig, Bernd Schulte-Sprenger, Ana Miola, Beatrice Felder, Leif Heitzer.   Saima Ansari, Dr. Antje Wichmann Christine Böhmer

52

2 Kommentare

SAP’s Leap into the Future! The transformation at SAP is a remarkable narrative of innovation and strategic foresight. It’s not merely a transition from traditional licensing to a subscription model, it is even beyond introducing S/4HANA as a powerful next gen ERP digital core. Christian Klein and has his LT's bold, visionary, at times irreversible choices & actions brought SAP to where it is now. The biggest return of their transformation is yet to come and it is about power of data. I will share my views on this in a separate post in the coming weeks. Kudos to SAP for your remarkable progress! Your strides forward not only elevate your own standing but also carry along a vast ecosystem. Keep forging ahead!

35

An insightful session exploring Schaeffler's successful digitisation journey and how a data driven approach enabled Hyperautomation and unlocked significant system synergies. #Know24 #ServiceNow

6

It was indeed a privilege to be part of this event. 👍 I’d like to thank all the participants who made an incredible effort to join us and show the commitment in improving their own IBP/S&OP process. This is just the start of the journey, and I can’t wait for our next exchange. ☺️ #integratedbusinessplanning #salesandoperationsplanning #salesandoperationsexecution #digitalsupplychain #workshops

4

The Times They Are a-Changin: #SAP #sapphire keynotes have traditionally showcased a novel SAP product such as HANA, combined with a trendy business concept. In the year 2024, the dawning era of GenAI reveals a shift in focus during the first 20 minutes of the keynote. SAP and #NVIDIA CEOs now discuss ABAP, the traditional SAP programming language, supercharged with NVIDIA technology enhancing SAP Joule. Who would have thought! #ABAP 😄 Reflecting on the evolution, I was once ABAP certified and taught development courses at SAP. The prospect of having these new tools for productivity augmentation back then is intriguing. Is it too late - should I jump back on the ABAP saddle?-)

61

5 Kommentare

Glancing into the future with Holger Schweinfurth and Mateu MunarMunar. They are providing the overview on the #SAP roadmap for #utilities as well insights on how customers can influence the development plans. All at the International SAP for Energy and Utilities conference. #SAPforutilities #saputilities

68